Do you enjoy building partnership relationships? Are you an excellent communicator?

Do you enjoy working with volunteers? Are you interested in the causes and consequences of homelessness?

An opportunity has arisen within Cyrenians Communities for a skilled people person with strong organisational skills to oversee our volunteer recruitment and development processes.

About the Communities

Our communities are at the heart of what we do; directly supporting individuals with experience of homelessness.

Our unique approach integrates residential/day volunteers alongside our residents, offering a peer-support model. Volunteers live as community members acting as mentors and are fundamental to the unique service we provide.

About the role

This role is designed to keep our volunteer model running smoothly and attract new volunteers. With support from the Administrator, you will oversee the recruitment process, liaise with a range of stakeholders including: potential volunteers, sending organisations, visa sponsorship organisations, funders, and more.

You will also ensure that the volunteers have an effective induction, and receive support and training during their placements with us. These volunteers provide vital dedicated support to our service and this role is an exciting opportunity to strengthen our model.

About you

You will possess the skills to market the Communities to potential new volunteers, as well as bring fresh and interesting ideas for developing the volunteer model further. You will have experience in recruitment, and a knowledge of volunteer development. You will also have strong communication skills, be able to deal with competing demands and the ability to demonstrate Cyrenians values in the work that you do.

How we’ll support you

We’ll encourage you to be creative and innovative, to get the best out of existing systems and implement new initiatives.

You’ll work with an experienced part-time Administrator, the wider communities’ staff team and have a supportive manager. You’ll also have access to wider Cyrenians support, including our learning and development programme, and staff wellbeing services.

About us

At Cyrenians we tackle the causes and consequences of homelessness. We understand that there are many routes into homelessness, and that there is no ‘one size fits all’ approach to supporting people towards more positive and stable futures. That’s why all our work is values-led and relationships-based.

Our values

• Compassion: We believe that everyone should have the chance to change, no matter how long that might take.
• Respect: We believe in tolerance, acceptance, valuing diversity and treating each other as equals.
• Integrity: We are committed to the highest quality of work, grounded in honesty, generosity, sincerity and professionalism.
• Innovation: We are willing to take risks, challenge convention and be creative in our search for new ways of working, in particular by taking account of the environmental impact of our decisions.

Crisis is the national charity for people experiencing homelessness. We know that homelessness is not inevitable. We know that together we can end it.

It is an exciting and important time to be joining us at Crisis. We work with thousands of people across England, Scotland and Wales so they can leave homelessness behind for good. We have recently adapted the way our services work to maximise our impact in ending homelessness. We have increased our capacity to work with people one to one and also strengthened our ability to support those people facing the most barriers to preventing or ending their homelessness.

About the role

As one of the Lead Workers (Coaching), you will deliver high quality individualised support and coaching that enables service users to ultimately leave homelessness behind. You will empower service users to access and engage with the help they need, developing plans to achieve their goals and end their homelessness.

The key to success will be your ability to make collaborative, consistent and Psychologically Informed relationships with service users and colleagues. You will also be a consistent and clear point of contact for that member, leading on the support to meet the members’ needs to end their homelessness for good. You will provide support with practical aspects of their route out of homelessness, including access to housing, access to benefits and other relevant issues. You will Lead Work a caseload and provide effective case management in line with the Crisis agreed Crisis Case Management Framework.

About you

The successful candidates will:

• be passionate about and dedicated to ending homelessness
• have a good knowledge of Scottish housing and homelessness legislation
• have a good knowledge of issues affecting homeless people, including housing, welfare issues, trauma, substance use, involvement in criminal justice services, and social isolation
• have a proven track record of successfully using coaching, IAG or psychologically informed approaches with people who have experience homelessness
• have skills and experience in partnership working and networking
• be flexible and adaptable to change
• be a strong team player, able to use their own initiative and reflect on their own practice
• have previous experience in the voluntary or statutory sector with a focus on working alongside marginalised people or groups.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

As a member of the team, you will have access to a wide range of employee benefits including:

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
• Pension scheme with an employer contribution of 8.5%
• 25 days’ annual leave which increases with service to 28 days and option to purchase up to 10 additional days leave
• Enhanced maternity, paternity, shared parental, and adoption pay
• Flexible working around the core hours 10am-4pm
• And more! (Full list of benefits available on website)
• Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

We're looking for an inspirational people person to join us as an Assistant Manager and working in our Edinburgh Dalry Shop. You will be pivotal in assisting the Shop Manager in leading and empowering a team of volunteers to engage with the local community on Shelter's cause, maximising the contribution of gifts of time from volunteers, the gifts of products from our donors and the gift of income from our customers.

You will be the ambassador of Shelter on the high street; raising vital money for our cause. If you want to make a real difference to people at risk of homelessness, this is a unique opportunity to do just that.

About Shelter Scotland

A home is a fundamental human need, as essential as education or healthcare. Yet over a million people in Scotland struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter Scotland we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.

We have committed to combat racism both within and outside Shelter Scotland and welcome you on our journey to becoming a truly anti-racist organisation.

About the role

You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.

About you

You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.

Benefits

We offer a wide range of benefits, including 30 days of annual leave (pro rata), enhanced family friendly policies, childcare vouchers, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter Scotland helps over half a million people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

At Shelter Scotland, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We also encourage applications from people, who have been homeless or have been at risk of homelessness. We are facing diverse problems, so need diverse people to tackle them. In addition to this, we encourage an approach to involving people with personal insight of housing issues and homelessness in our recruitment processes.

Are you a people person who establishes relationships easily? Do you have a passion for working with a local community? Do you want to work with one of the UK’s leading housing and homelessness charities?

About you

You’ll be an enthusiastic, personable individual, with a passion to share Shelter’s work with supporters in the community. You will also have:

• Demonstrable experience of building relationships within a local community

• Excellent customer service skills

• An ability to work collaboratively across a wide range of teams and stakeholders

About the role and team

Working within the Community Fundraising team, you’ll need to be able to start and build relationships effectively, to tell the story of why people should support Shelter’s fight to end homelessness. You will achieve this by working closely with Services colleagues in our Community Hubs to plan exciting local fundraising opportunities and engaging with local community groups. As the Regional Community Fundraiser, you’ll be responsible for establishing relationships with new supporters, with a focus on regional corporate partners and faith groups, and maintaining existing supporter relationships in Aberdeen and the surrounding areas.

Supported by the Senior Community Fundraising Area Manager and the rest of the team, you’ll have the space to develop your fundraising and relationship management skills, learning from high-performing Income Generation colleagues.

We are committed to becoming a truly anti-racist organisation. We’ve taken significant steps to achieve this, working closely with our Anti-Racism Steering Group, but appreciate there is more hard work to come. We welcome you on our journey.

About Shelter Scotland

A home is a fundamental human need, as essential as education or healthcare. Yet over a million people in Scotland struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter Scotland we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.

We have committed to combat racism both within and outside Shelter Scotland and welcome you on our journey to becoming a truly anti-racist organisation.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter Scotland helps over half a million people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help.