The Tenants Information Service (TIS) has an exciting opportunity for a Tenant Participation and Engagement Officer to join our team – focused on the South Lanarkshire Tenants’ Development Support project.

TIS is seeking a Tenant Participation and Engagement Officer to build on the success of the South Lanarkshire Tenants’ Development Support project, and ensure tenants are at the heart of consultation and have a meaningful role in shaping South Lanarkshire Council’s housing services.

The post will be responsible for providing development support, information, and advice to tenants and communities throughout South Lanarkshire to ensure they have the skills, knowledge, and resources to participate fully.

The ideal candidate must have experience of working with community or tenants’ and resident’s groups, knowledge of housing issues, and a commitment to tenant participation, engagement, and scrutiny.

The role of Tenant Participation and Engagement Officer includes:

• Developing, delivering, and monitoring a project work plan in partnership with tenants, communities, and South Lanarkshire Council to meet the agree aims, objectives, and timescales of the project.
• Identifying good practice in the housing service and areas for development.
• To assist tenant and resident groups in their involvement in community planning and engagement.
• Empowering and supporting individual tenants, tenant and resident groups, and the wider community to develop digital confidence.
• Supporting the Council, tenants, and communities to develop good tenant participation and scrutiny practices.

Location: Local project and based within the TIS Head Office in Glasgow. TIS embraces a hybrid working model and as such, staff are expected to work from home and office when appropriate.

Are you passionate about helping people to live a better life? Do you want to work for a charity where your health and wellbeing matter just as much as the people you support? Do you want to be part of a trauma-informed team where you will be supported to develop creative and flexible ways of working?

At LinkLiving, our values and people are at the heart of everything we do including how we recruit our staff. It is important for us to find people who share our values, which are:

• Empathy (listen to and understand an individual’s needs and circumstances)
• Respect (treat others the way they wish to be treated)
• Integrity (be honest and have strong moral principles)
• Caring (show kindness and concern for others)

LinkLiving is a Scottish health and wellbeing charity that supports people to manage or overcome the effects of negative life experiences (including trauma, mental health challenges, poverty and inequality) so that they can build on their strengths and aspirations in order to live their best possible lives. We support people through a range of models including:

• Personal development and employability programmes

• Self-help coaching

• Supported accommodation

• Care at home

• Housing support

• Befriending

• Social cafes

The Service

LinkLiving Skills Academy combines in-depth knowledge and experience of our sector along with our highly experienced trainers to offer a variety of learning opportunities that will help individuals develop the skills, knowledge and experience needed to succeed in their roles. We use a variety of content, discussion and activities to ensure our sessions are engaging and interactive. We are also an SQA accredited training centre with over 10 years plus experience delivering qualifications.

The Job

The purpose of the job is to deliver trauma-informed practice training and SCQF/SVQ accredited courses to front-line professionals, Link Group of companies and to external partners. The role will require travel across different local authority areas. The aim of the trauma training is to provide an environment where staff become trauma informed practitioners and to provide a safe space where people are able to learn and have an opportunity for reflective practice with peers in similar roles. In addition, you will deliver both accredited and non-accredited personal development training to upskill professional staff.

You will:

• Deliver trauma training based on NHS Education for Scotland (NES) framework to colleagues across Link and partner companies and to external partner agencies in different local authority areas

• Provide a series of personal development workshops to other professionals

• Deliver SCQF accredited courses

• Deliver SVQ Level 3 Health and Social Care

• Create evaluation reports to maintain the high quality of the training provided

• Promote training across Link and partner companies and external businesses in different local authority areas

• Keep up to date with relevant and current best-practice in Trauma Informed Approach

About You

It is essential that you have SVQ Level 3 or 4 in Health and Social Care, combined with a training qualification or extensive experience in the delivery of training.

Previous experience in design and development of training programmes and knowledge of evaluation methods to ensure training is effective and objectives are met is essential.

You must also have prior knowledge of mental health self-help resources and tools and an understanding of issues affecting people who are excluded and marginalized. An ability to establish, build and maintain supportive, equal and positive relationships with people is therefore also an essential requirement of this role.

For a comprehensive list of the essential and desirable criteria required for this post, please refer to the Job Specification in the Job information Pack above.

What’s in it for you?

The benefits of being a LinkLiving employee (subject to the policies and benefit terms and conditions) include:

• Competitive salary, reviewed annually, and opportunity for annual performance related salary increases and discretionary non-consolidated pay awards, subject to terms of the scheme

• 35 days’ holiday per year (inclusive of public holidays) pro rata plus additional 3 days pro rata after 3 years’ service, with an opportunity to buy and sell holiday

• temporary enhanced business travel mileage allowance to support employees with increased fuel costs

• access to paid SVQ qualifications and a wide range of learning and development opportunities and funded Disclosure Scotland and Scottish Social Services Council memberships

• defined contribution pension scheme with generous employer contributions plus salary exchange and additional voluntary contribution options

• life assurance scheme providing death in service benefits to named beneficiaries

• healthcare cash plan for employees (and dependents) to support health and wellbeing plus discounts on shopping, restaurants, and other services

• employee assistance programme for employees and their immediate household dependants to support health, mental and financial well-being

• discounted travel schemes including cycle to work scheme, monthly bus pass scheme and travel ticket loan and much more!

For a full list of benefits available to employees, please see the following link - linkliving.org.uk/about-us/work-for-us

This post is subject to Protection of Vulnerable Groups (PVG) Scheme registration. Link will meet the cost of any new PVG scheme membership or scheme record update.

Further Information

Interested? If you have any questions about the role, please email jobs@linkhaltd.co.uk and we can arrange for someone from the service to call you for an informal chat.

To find out more about what LinkLiving do and to view the generous pay and benefits package, please visit our website at linkliving.org.uk

If you are considering a career in social care but aren’t sure what it involves or whether it’s right for you, you can enrol in a free, online 6 week part-time tutor-supported ‘Introduction to a Career in Social Care’ course. The course provides an introduction to the area of social care and can be a stepping-stone to employment or further training.

Hour of Work: 37.5 per week (Various shifts available. 3 days per week, 12.5 hr shifts, including waking nights and weekends or permanent nightshift – please stat in the “match to job requirements” section if you are applying for nightshift)

An inflation related pay offer has been agreed and with effect from 01 April 2023 the salary scale for this post will be £22,475 to £23,593 (Dependent on skills and experience)

Are you passionate about helping people to live a better life? Do you want to work for a charity where your health and wellbeing matter just as much as the people you support? Do you want to be part of a trauma-informed team where you will be supported to develop creative and flexible ways of working?

You don’t need to have previous experience or qualifications in this field. If you share our values, this could be the role for you!

At LinkLiving, our values and people are at the heart of everything we do including how we recruit our staff. It is important for us to find people who share our values, which are:

• Empathy (listen to and understand an individual’s needs and circumstances)
• Respect (treat others the way they wish to be treated)
• Integrity (be honest and have strong moral principles)
• Caring (show kindness and concern for others)

LinkLiving is a Scottish health and wellbeing charity that supports people to manage or overcome the effects of negative life experiences (including trauma, mental health challenges, poverty and inequality) so that they can build on their strengths and aspirations in order to live their best possible lives. We support people through a range of models including:

• Personal development and employability programmes

• Self-help coaching

• Supported accommodation

• Care at home

• Housing support

• Befriending

• Social cafes

The Service

Steps To Success in Grangemouth provides residential accommodation and support for care-experienced young people aged 16-25 to help them to gain the skills needed to live independently before moving on to a permanent tenancy elsewhere. The service is staffed 24 hours a day, 7 days a week.

The Job

Your main role will be to support care experienced young people to create a home, offering practical, emotional and social support to assist them to develop the skills necessary for successful independent living. You will need to be able to develop warm and effective relationships with service users, supporting them to cope with their lives in a positive and planned way so that they feel valued and supported and in control of their own lives.

You will ideally have some experience of multi-agency working, housing support/care at home systems and knowledge of the challenges faced by care experienced young people. You will participate in a rota which includes waking night shifts and weekends but has plenty of time off in between shifts to ensure a healthy work/life balance.

For a comprehensive list of the essential and desirable criteria required for this post, please refer to the Job Specification in the Job information Pack above.

What’s in it for you?

The benefits of being a LinkLiving employee (subject to the policies and benefit terms and conditions) include:

• Competitive salary, reviewed annually, and opportunity for annual performance related salary increases and discretionary non-consolidated pay awards, subject to terms of the scheme

• 35 days’ holiday per year (inclusive of public holidays) pro rata plus additional 3 days pro rata after 3 years’ service, with an opportunity to buy and sell holiday

• temporary enhanced business travel mileage allowance to support employees with increased fuel costs

• access to paid SVQ qualifications and a wide range of learning and development opportunities and funded Disclosure Scotland and Scottish Social Services Council memberships

• defined contribution pension scheme with generous employer contributions plus salary exchange and additional voluntary contribution options

• life assurance scheme providing death in service benefits to named beneficiaries

• healthcare cash plan for employees (and dependents) to support health and wellbeing plus discounts on shopping, restaurants, and other services

• employee assistance programme for employees and their immediate household dependants to support health, mental and financial well-being

• discounted travel schemes including cycle to work scheme, monthly bus pass scheme and travel ticket loan and much more!

Successful applicants will be required to register with SSSC within 6 months of their start date.

This post is subject to Protection of Vulnerable Groups (PVG) Scheme registration. Link will meet the cost of any new PVG scheme membership or scheme record update.

Further Information

Interested? If you have any questions about the role, please email jobs@linkhaltd.co.uk and we can arrange for someone from the service to call you for an informal chat.

To find out more about what LinkLiving do and to view the generous pay and benefits package, please visit our website at linkliving.org.uk

If you are considering a career in social care but aren’t sure what it involves or whether it’s right for you, you can enrol in a free, online 6 week part-time tutor-supported ‘Introduction to a Career in Social Care’ course. The course provides an introduction to the area of social care and can be a stepping-stone to employment or further training.

Are you passionate about helping people to live a better life? Do you want to work for a charity where your health and wellbeing matter just as much as the people you support? Do you want to be part of a trauma-informed team where you will be supported to develop creative and flexible ways of working?

At LinkLiving, our values and people are at the heart of everything we do including how we recruit our staff. It is important for us to find people who share our values, which are:

• Empathy (listen to and understand an individual’s needs and circumstances)
• Respect (treat others the way they wish to be treated)
• Integrity (be honest and have strong moral principles)
• Caring (show kindness and concern for others)

LinkLiving is a Scottish health and wellbeing charity that supports people to manage or overcome the effects of negative life experiences (including trauma, mental health challenges, poverty and inequality) so that they can build on their strengths and aspirations in order to live their best possible lives. We support people through a range of models including:

• Personal development and employability programmes
• Self-help coaching
• Supported accommodation
• Care at home
• Housing support
• Befriending
• Social cafes

The Service

Help To Stay At Home supports older people in Fife to reconnect with their community and live full and active lives. It provides the necessary support for people to remain in their own homes and communities.

The Job

The Older Persons Service promotes social inclusion opportunities for isolated and lonely vulnerable older people by providing 1:1 support in people’s own homes. The regular contact that this service will bring will make a real difference to an older person’s life. Older people will ideally benefit emotionally through shared interests and experiences with their matched staff member and also through practical assistance, such as help with transport to Health Services including GP, dentist and hospital appointments, collection of prescription, support to attend appointments, shopping trips and social outings.

The purpose of the job is to work closely with the project workers and volunteers to support the people who receive our services to become engaged and included within their communities.

About You

To be considered for this role you must be able to demonstrate you are educated to a general standard and have knowledge and understanding of the issues affecting older people.

Good personal computer skills and the ability to use technology efficiently to maintain and update records is essential for this role. You must be able to work openly and honestly in a team setting and have an ability to prioritise your own caseload.

An ability to drive and able to travel between services as required is essential for this role.

For a comprehensive list of the essential and desirable criteria required for this post, please refer to the Job Specification in the Job information Pack above.

What’s in it for you?

The benefits of being a LinkLiving employee (subject to the policies and benefit terms and conditions) include:

• Competitive salary, reviewed annually, and opportunity for annual performance related salary increases and discretionary non-consolidated pay awards, subject to terms of the scheme
• 35 days’ holiday per year (inclusive of public holidays) pro rata plus additional 3 days pro rata after 3 years’ service, with an opportunity to buy and sell holiday
• temporary enhanced business travel mileage allowance to support employees with increased fuel costs
• access to paid SVQ qualifications and a wide range of learning and development opportunities and funded Disclosure Scotland and Scottish Social Services Council memberships
• defined contribution pension scheme with generous employer contributions plus salary exchange and additional voluntary contribution options
• life assurance scheme providing death in service benefits to named beneficiaries
• healthcare cash plan for employees (and dependents) to support health and wellbeing plus discounts on shopping, restaurants, and other services
• employee assistance programme for employees and their immediate household dependants to support health, mental and financial well-being
• discounted travel schemes including cycle to work scheme, monthly bus pass scheme and travel ticket loan and much more!

This post is subject to Protection of Vulnerable Groups (PVG) Scheme registration. Link will meet the cost of any new PVG scheme membership or scheme record update.