2 x Distress Response Workers

  • Full time
  • £23,571
  • Glasgow
  • Closing 3rd February 2023

  • Advertised from 18th January 2023
  • Posts are up to 31st March 2024 with possible extension


Glasgow Association for Mental Health is one of the principal providers of community mental health services in Greater Glasgow. We are commissioned by Glasgow City Health and Social Care Partnership to deliver a Compassionate Distress Response Service (CDRS) for people in distress who do not require a medical or clinical intervention.

As well as our OOHs service for emergency Services and First Responders, we have an ‘In Hours’ Primary Care Pathway for GPs and their Multidisciplinary teams to make referrals into CDRS. The ‘In Hrs’ service operates 5 days a week Monday to Friday 9am-5pm and is based at our GAMH Head Office- Glasgow by the Green.

Key Skills:

Good communication skills to be able to work effectively with referrers and individuals using the service.

Compassionate listening, be able to alleviate individual’s feelings of distress.

Be highly resourceful in supporting individuals i.e., identifying coping strategies, self-management techniques and onward referral where appropriate.

Be confident and competent to apply risk assessment, safety planning, and escalation processes where appropriate.

SVQ 3 or equivalent or willingness towards achieving this qualification is essential.

Application notes

GAMH aims to promote equality of opportunity in service delivery as well as in employment practice. To achieve this, we positively welcome applicants from all sections of the community. Accordingly, if you have any requirements regarding your application, please contact Laura Middell on 0141 552 5592.

Appointment is subject to receipt of two satisfactory references. All staff will have Protection of Vulnerable Groups (PVG) Scheme Membership/Enhanced Disclosure Scotland check completed before any client contact commences.