Service Manager

  • Full time
  • £28,560 – £31,212
  • Glasgow
  • Closing 10th February 2023

  • Advertised from 19th January 2023
  • 35 hours over 5 days


The Service Manager will manage GCA’s Integrated Counselling Service. This service offers individual, free and confidential counselling for people experiencing alcohol-related difficulties and those impacted by someone else’s alcohol issue. The service is provided by trained staff, students and volunteers. Individuals access the service either directly or by being referred by another source such as a GP or ADRS Team. The service addresses health and social wellbeing, while promoting and supporting the development of trauma informed practice.

The post holder will support the Head of Client Services to manage and co-ordinate a high-quality service within GCA, whilst ensuring staff counsellors, volunteers and students receive appropriate supervision, support, and guidance. The service will be provided from North Claremont Street Office and within community settings.

In return for choosing to work for GCA, the benefits you will receive are:

  • Very generous annual leave entitlement: full time employees start with an annual leave entitlement of 37 days (inclusive of 12 bank holidays) which increases to 38 days after 2 years, 40 days after 5 years and 42 days after 10 years length of service.
  • 5 duvet days where employees may take time off at short notice.
  • Death in service policy of 2 times salary.
  • Cycle to work scheme where employees can save money on a new bike and spread the cost.
  • Training and development commitment to help employees perform to the best of their abilities.

Organisation Profile:

Glasgow Council on Alcohol (GCA) was founded in 1965 and is the oldest established Council on Alcohol in Scotland. GCA is a voluntary organisation working to reduce the harm caused by alcohol misuse through the provision of a range of high quality advice, information, counselling, support, prevention and education and training services.

Application notes

For an application pack please head to our website

If you need the application form in an alternative format please contact Glasgow Council on Alcohol, 14 North Claremont Street, Glasgow G3 7LE Tel: 0141 353 1800 or e-mail us at

Please note: A PVG membership will be required for this post. This will be arranged by Glasgow Council on Alcohol. You will be required to evidence your right to work in the UK.

No CV’s please, submit completed applications to: recruitment@glasgowcouncilonalcohol.orr

Closing date for applications: Friday 10th February 2023

Date of shortlist meeting to select candidates for interview: Thursday 16th February 2023

Date of interviews: Monday 27th February 2023 (pm)

Date for feedback for candidates selected for interview: Wednesday 1st March 2023, 2pm – 4pm

Date of appointment: ASAP

N.B If you have not received a phone call/email inviting to interview by 5pm on Friday 17th February 2023 your application has not been successful.