This vacancy has now closed


  • Part time
  • £23,800 – £24,752 pro-rata
  • Glasgow North West CAB office and outreach locations as required
  • Closing 2nd December 2022

  • Advertised from 23rd November 2022
  • 24 hours per week (equivalent of 0.75 fte) Permanent


About the job

Glasgow North West CAB based in Maryhill, Glasgow, is an independent and innovative advice organisation providing holistic advice and support to local people.

Our mission is to end poverty and inequality by ensuring that people from all backgrounds are empowered through access to advice and support that helps them affect positive change in their lives and the lives of those around them.

We specialise in providing free, impartial and confidential information and advice services on issues ranging from debt, benefits, and welfare rights to consumer rights, finances and budgeting support. The information and advice we give is compliant with standards set by the Scottish Government and our membership body, Citizens’ Advice Scotland. Our services are available to everyone in our local communities, and we aim to make them as accessible as possible by promoting equality and diversity, and challenging discrimination.

GNWCAB is a busy evolving bureau that requires an adaptable adviser that can work across a variety of projects as business needs arise. As an adviser you will deliver a holistic advice and support service through a variety of channels including face-to-face, telephone and web chat. Clients will often be vulnerable by way of mental health, disabilities, poverty, language and literacy, which can limit their ability to access mainstream services without additional advice, support and assistance when compared to the rest of society.

For more details about the key responsibilities of the role and knowledge, skills and experience required, please refer to the job description and person specification.

Employee benefits

Glasgow North West CAB offers excellent terms and conditions, including a total of 35 days leave and a pension scheme with a 6% employer contribution. Glasgow North West CAB is an inclusive employer considering flexible working arrangements where appropriate. Glasgow North West CAB is proud to be a 4-day working week employer.

Application notes

How to apply

To apply, please complete application form and return to

Please note that we will not be accepting CVs for this position.

Equality & diversity monitoring

To help Glasgow North West Citizens Advice Bureau monitor equality and diversity statistics please return the Equality & Diversity Monitoring Form separate from your other application documents by emailing it to:

About the employer

Glasgow North West CAB is committed to equal opportunities both in service provision and employment.

Charity number: SC005641

Charity name: SC202642