Volunteer Development Officer

  • Full time
  • £26,065
  • Glasgow
  • Closing 19th December 2022

  • Advertised from 18th November 2022
  • Permanent.


As Volunteer Development Officer, you will be responsible for many aspects of volunteer development such as recruitment, induction, training, retention, motivation and engagement. Reporting to the Head of Volunteer Development, your main responsibilities will include:

  • Promote volunteering within the organisation
  • Plan, organise and monitor volunteering activities to deliver St Andrew’s First Aid’s charitable aims
  • Learning and development
  • Manage volunteer conduct, addressing problems with performance and ensuring the quality of services are upheld by volunteers
  • Promote productive working relationships between volunteers and other stakeholders
  • Organise events involving volunteers such as meetings, seminars, forums, internal conferences, promotional events and social events
  • Deal with conflict, volunteer conduct issues to mediate and resolve
  • To represent the organisation as appropriate at meetings of relevant external stakeholders/organisations/partners
  • Support the team in ad hoc administration duties

The full range of tasks can be viewed in the attached job description. This job description describes the practical purpose and main elements of the job. It’s sole purpose is to act as a guide to the nature and main duties of the job as they exist currently, but is not intended as a wholly comprehensive or permanent schedule.

In addition to the duties highlighted, the organisation operates a flexible approach to its activities and the post holder may accordingly be called upon to undertake any other duties from time to time as circumstances warrant.

An element of unsocial hours will be required to be undertaken.


This role would best suit an individual with a passion for and experience of volunteering or working in the third sector, or any other relevant experience.

The ideal person will be very people-orientated, pro-active and flexible, empathic, creative, persuasive, resourceful and imaginative.

You’ll be someone who is a real team player who can easily fit in with a diverse team of people. You’ll be outgoing, friendly with good communication skills and be able to fit in wherever the job takes you.

About the Company

“St Andrew’s First Aid is a long-standing charity formed in 1882 as St Andrew’s Ambulance Association by doctors and businessmen in Glasgow who showed concern for the number injuries during the rapid growth of industrial cities.

As Scotland’s leading first aid charity, St Andrew’s First Aid has an impressive country-wide network of First Aiders ready to provide support at hundreds of events. The organisation aims to provide the highest standards of first aid and to share their knowledge through training and education to the public.

In addition to providing first aid services, the charity also runs a number of projects aimed at building strong and safer communities in Scotland. With the Scottish Government they aim to equip 500,000 people with CPR skills, increasing the number of bystanders to help in an emergency thereby increasing the number of survivors.”

To learn more about St Andrew’s First Aid, please visit firstaid.org.uk

Application notes

If you have any questions about this role or the organisation please contact stacey.jubb@firstaid.org.uk.

Closing date for applications is 19th December 2022, 12 noon.

Interviews will be held on Wednesday 11th or Thursday 12th January 2023.

Immediate start

To apply, please submit a CV and Cover Letter to stacey.jubb@firstaid.org.uk, stating your relevant experience and demonstrating how your skills match the specific requirements of the job description and person specification. All applications must be submitted by 12 noon on the closing date.