Tommy Sheppard is seeking a new Caseworker/Senior Caseworker to advise and assist individual constituents. Members of the public contact him for help in resolving issues they are encountering with government bodies across a wide range of topics, including immigration, welfare, housing and many more. The new member of staff will join an existing experienced team who work with these constituents to help resolve their problems.
Members of this team have helped Ukrainian refugees secure visas, won people their livelihoods back in licensing disputes, and negotiated repairs for tenants who had been waiting for years. This is an opportunity to really improve the lives of people who, in many cases, only approach Tommy after they have exhausted other sources of assistance. The work often involves dealing with people in significant financial, personal or emotional distress.
The role would suit someone with experience of advice and advocacy, for example from the public or third sector. Alternatively, a person who is keen to learn and can demonstrate a motivation for this type of work may be appointed at the more junior level. The role is not party political, though the nature of problems means awareness of government and political structures is often useful.
The successful candidate will be appointed at either Caseworker or Senior Caseworker level, dependent on skills and experience. The post is full-time.
Working arrangements: The normal place of work will be the constituency office, currently in Portobello, Edinburgh (94 Portobello High Street, Edinburgh EH15 1AN).
Start date: As soon as possible.
Security: The successful candidate will be required to comply with the Baseline Personnel Security Standard, undertaken by the Members’ Staff Verification Office.
How to apply: Please send a CV and covering letter to email@example.com with the subject header “Caseworker Application”.
Closing date: 5th October
Interviews: 17th October