This vacancy has now closed

Business Support Administrator / Receptionist

  • Part time
  • £19,405 – £21,206 pro-rata
  • Fife
  • Closing 29th September 2022


  • Advertised from 8th September 2022
  • 16 hours per week

Role

The Fife Core Service provides front of house / reception duties to all building users. The team also provide business support services to a range of Fife Support Services

At LinkLiving, our values and people are at the heart of everything we do including how we recruit our staff. It is important for us to find people who share our values, which are:

  • Empathy (listen to and understand an individual’s needs and circumstances)
  • Respect (treat others the way they wish to be treated)
  • Integrity (be honest and have strong moral principles)
  • Caring (show kindness and concern for others)

LinkLiving is a Scottish health and wellbeing charity that supports people to manage or overcome the effects of negative life experiences (including trauma, mental health challenges, poverty and inequality) so that they can build on their strengths and aspirations in order to live their best possible lives. We support people through a range of models including:

  • Personal development and employability programmes
  • Self-help coaching
  • Supported accommodation
  • Care at home
  • Housing support
  • Befriending
  • Social cafes

The Job

The post holder will carry out a range of administrative tasks which supports all the Fife Services. They will be required to develop a sound knowledge of the databases and spreadsheets for recording and reporting purposes for several of the fife services.

As the first point of contact, the Business Support Admin / Receptionist’s main responsibility is to provide an efficient and professional service to LinkLiving’s service users, external agencies and Link Group staff. The role involves a wide varity of administrative duties as well as covering the reception area and greeting service users, staff and external visitors.

The post holder will work within the reception area of West Bridge Mill, Kirkcaldy and will need to be flexible to cover annual leave and sickness and be able to work without supervision.

About You

You will need to be able to prioritise your own workload and be able to manage your work, which may have conflicting deadlines. As you will act as a first point of contact it is essential that you have excellent communication skills verbally and written. You will also need to have good telephone skills.

Good computer skills is essential due to the requirement of the Business Support Administrator / Receptionist to update databases and spreadsheets.

An ability to work alone, taking your own initiative with tasks, as well as being able to work as part of a team is a must.

What’s in it for you?

The benefits of being a LinkLiving employee (subject to the policies and benefit terms and conditions) include:

  • Competitive salary, reviewed annually, and opportunity for annual performance related salary increases and discretionary non-consolidated pay awards, subject to terms of the scheme
  • 35 days’ holiday per year (inclusive of public holidays) pro rata plus additional 3 days pro rata after 3 years’ service, with an opportunity to buy and sell holiday
  • temporary enhanced business travel mileage allowance to support employees with increased fuel costs
  • access to paid SVQ qualifications and a wide range of learning and development opportunities and funded Disclosure Scotland and Scottish Social Services Council memberships
  • defined contribution pension scheme with generous employer contributions plus salary exchange and additional voluntary contribution options
  • life assurance scheme providing death in service benefits to named beneficiaries
  • healthcare cash plan for employees (and dependents) to support health and wellbeing plus discounts on shopping, restaurants, and other services
  • employee assistance programme for employees and their immediate household dependants to support health, mental and financial well-being
  • discounted travel schemes including cycle to work scheme, monthly bus pass scheme and travel ticket loan and much more!

This post is subject to a Basic Disclosure check.

Application notes

Interested? If you have any questions about the role, please email jobs@linkhaltd.co.uk and we can arrange for someone from the service to call you for an informal chat.

To find out more about what LinkLiving do and to view the generous pay and benefits package, please visit our website at linkliving.org.uk

Closing Date: midnight on Thursday 29 September 2022

Interview Date: Interviews are being held on Thursday 06 October 2022 at our office in Kirkcaldy

To complete an application form, please visit our website. Instructions on how to complete the form are at the top of the page.

We can offer suitable alternative methods to apply if requested including although not exclusively; hard copy, Braille and audio. You can request these by emailing our Resourcing Team at jobs@linkhaltd.co.uk and detailing which format you would require.

Please note should an internal applicant be successful in applying for this position on either a seconded or permanent basis, they will move to the terms and conditions associated with the role for the duration of the time they are in post. The terms and conditions are outlined in the job information pack.

LinkLiving is an equal opportunities organisation, and we welcome applications from all sectors of the community. Our offices are fully accessible to wheelchair users and, as a Disability Confident employer, we will interview all disabled candidates who meet the essential criteria.


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