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- Advertised from 19th August 2022
- 37.5 hours a week + excellent benefits. Fixed term contract until 31st March 2023
Role
Do you have experience of telephone advice work with a specific interest in housing law, welfare benefits and debt? Would you like to use those skills to help people struggling with bad housing or homelessness to find solutions? Then join Shelter Scotland as a Helpline Adviser and you could soon be providing vital advice to clients across Scotland.
About Shelter Scotland
A home is a fundamental human need, as essential as education or healthcare. Yet over a million people in Scotland struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter Scotland we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter Scotland and welcome you on our journey to becoming a truly anti-racist organisation.
About the role
Shelter Scotland provides a free telephone and online helpline providing housing advice to over 25,000 people across Scotland each year. You’ll be joining a team delivering a telephone, digital and email advice service to people experiencing a range of housing problems. This will involve carrying out initial fact finding interviews to identify and agree clients’ needs and giving advice on all areas of housing cases, for which you will be given support and training should you need it. We’ll also rely on you to enter details onto our CRM system accurately and punctually.
About you
We’re looking for people who are resilient enough to cope in a challenging environment but who can empathise with our clients and help them navigate their way through the system. You’ll have good listening skills that will enable you to get to the root of clients’ underlying needs, a proactive, results-driven approach and the ability to contribute new ideas and approaches. Proficiency using Microsoft Office applications such as Word, Excel, email and the internet is also essential.
Benefits
We offer a wide range of benefits, including 30 days of annual leave (pro rata), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter Scotland helps over half a million people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help.
Application notes
Closing date: Tuesday 30th August 2022 at 11.30pm
To find out more about the role and the benefits of working for Shelter Scotland please visit our website. Apply to be part of our team and be the change you want to see in society.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Community Gardener
- Part time
- £25,101 – £27,097 pro-rata
- Walled Garden, Falkirk (On site)
- Closing 29th April 2024
Do you want to work outdoors, explore your creative flair, and make a real difference to your local community?
If you have a passion for growing plants and supporting people to grow this could be the perfect role for you! Would you enjoy contributing and implementing new innovative ideas in our walled garden, helping to develop a ‘growing and maintenance’ plan?
A new opportunity for a Community Gardener within our Falkirk services has arisen that could be perfect for you!
About the Walled Garden
The Walled Garden is one of Cyrenians public facing services, where we support people on Community Payback Orders to put back into the community and develop their own horticultural skills.
Set in a public space of half an acre within Dollar Park, Falkirk the garden is highly valued by the community, and is a home for events, volunteering and enjoying the tranquillity it has to offer.
About the role
As Community Gardener you’ll contribute to developing a creative and interactive garden and programme for those engaging with our services. You’ll be surprised at how many opportunities you’ll have to perfect planting, bring new ideas and share your enthusiasm and garden knowledge with others. As you’d imagine, there are plenty of chances to get your hands dirty – and it’s safe to say you’ll never be bored!
You’ll be part of a small garden team who engage with a real variety of people to help us meet our aims, including those on community payback orders and community volunteers.
About you
You’ll be an experienced gardener with a dynamic ‘can-do’ attitude and a genuine interest in people, gardening and working outdoors. Your enthusiasm and positive outlook will help you nurture an environment where people feel safe, valued and an opportunity to gain new skills
What we can offer you
- Our garden services are delivered 7 days a week and offer working flexibility for the postholder and meeting service delivery needs.
- You’ll be part of an enthusiastic, knowledgeable staff team who will help you develop and grow in your role and a supportive line manager
- You’ll also have access to wider Cyrenians support, including our learning and development programme, and staff wellbeing services.
- Opportunities to participate in any relevant training for continued personal development.
About us
At Cyrenians we tackle the causes and consequences of homelessness by taking a Public Health Approach to Homelessness Prevention. We take a values-led and relationships-based approach to delivering all our services.
You can find out more about our impact and our values online.
Project Worker – Glasgow
- Full time
- £24,553 – £27,652
- Glasgow with some home working (Hybrid)
- Closing 22nd April 2024
Rock Trust are delighted to be expanding the successful ‘Housing First for Youth’ service into Glasgow. We are looking for a team member who has experience of supporting young vulnerable people accessing our services. The role will involve working intensively with a small caseload of young people to coordinate and provide emotional and practical support.
The Project Worker will work directly with young people to coordinate and provide emotional and practical support on a 1:1 and group basis. Working with young people who are homeless or at risk of homelessness to ensure that when homelessness can’t be avoided, their experience of homelessness is rare, brief, and non-recurring.
The Project Worker will offer line management, guidance, and support to Support Assistants and volunteers, working together to support young people to return or remain at home, improve their practical independent living skills, set up their own tenancy and access other services and to reach their full potential. Project Workers are responsible for completing support plans and risk assessments and are the main contact for any key people involved in the care and support of young people.
In addition to the responsibilities in the JD, the successful candidate will be able to demonstrate:
- An ability to build trusting, lasting relationships with young people
- Support young people to manage and thrive in their home
- Motivate young people to set goals and reach their potential
- An ability to work effectively with partners and other key people to provide young people with
- excellent care and support
- Adopt a ‘whatever it takes’ and rights based approach
- Work in a psychologically and trauma informed manner
Fundraising Coordinator, Relationships Team
- Full time
- £25,101 – £27,907
- Edinburgh (Hybrid)
- Closing 24th April 2024
Are you excellent at organising? Great at connecting with people? Could you play a key role in inspiring your community to tackle the causes and consequences of homelessness?
If so, this role nurturing our supporter relationships is for you.
About Cyrenians
At Cyrenians we tackle the causes and consequences of homelessness. We take a values-led and relationships-based approach to delivering our services because we understand that there is no ‘one size fits all’ approach to supporting people towards more positive and stable futures.
About the Relationships Team
Relationships are at the heart of everything we do at Cyrenians, with those we support and those who support us too.
It’s an exciting time for Fundraising at Cyrenians. As a relatively new team, our income generation is growing rapidly. On the cusp of delivering some transformative partnerships and achieving great success with new fundraising methods, we’re expanding our team to continue delivering growth in unrestricted income.
About the role
This role is responsible for looking after our amazing supporters, donors and fundraisers that make what we do possible. You will be their first point of contact, giving you the chance to nurture positive supporter relationships by providing excellent stewardship.
This role is an essential part of our Relationships Team - incorporating Fundraising, Communications and Policy & Public Affairs. It is a rewarding role and is part of a collaborative, supportive and motivated team.
About you
You’ll be an experienced administrator with a ‘can-do’ attitude and a genuine interest in putting our supporters first. Your attention to detail will ensure you’re a whizz at recording and processing donations, and generally supporting putting fundraising ideas into action.
Like us, you’ll be relationships-based and values-led in all that you do. Your excellent organisational skills will keep you on track in a varied role, and your strong interpersonal skills will allow you to inspire all kinds of supporters who choose to tackle the causes and consequences of homelessness with us.
How we’ll support you
As part of the Relationships Team, you’ll be supported by experienced colleagues with a passion to tackle homelessness and its root causes. We’ll encourage you to be creative and innovative in the supporter care you provide, giving you the ownership to build relationships you’re proud of.
You’ll be part of the growing Fundraising team, with the opportunity to work closely with colleagues across Marketing and Communications, the wider Relationships team and Cyrenians projects.
In this role you will learn and develop the skills needed to forge a successful career in the third sector, as well as having access to wider Cyrenians support, including our learning and development programme, and staff wellbeing services.
Project Worker (Youth Boost project)
- Full time
- £24,553 – £27,652
- Perth and Kinross with travel required across the locality and some home working (Hybrid)
- Closing 1st May 2024
We are looking for an enthusiastic and passionate Project Worker to join our Youth Homelessness Support Service, funded by Perth and Kinross Council the service aims to support young people to transistion from homelessness into settled accommodation, as well as supporting those in tenancies who may be at risk of eviction and young people who want to return home and maintain relationships with their families. The Project Worker will work with young people aged 16-25 years.
The Project Worker will be a leading member of the team, establishing positive relationships with partner agencies across Perth, working to ensure that youth homelessness rates reduce, and that a young person’s experience of homelessness is rare, brief and non-recurring.
This post is ideal for a self-starter, who has previous experience of working in a supportive role in a paid or voluntary capacity and is looking for a new challenge.
For applicants that don’t currently meet the requirements for registration as a support worker in a Housing Support service with the SSSC, this post can be offered as a technical apprenticeship giving the successful candidate a pathway to achieving the SVQ level 3 or 4 in Health & Social Care.
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