We are seeking to recruit a motivated, skilled and highly organised coordinator to lead our Telefriending Service, and to and contribute to the support that LGBT Health offers to LGBT+ older people (50 years+) throughout Scotland.

The main purpose of the role is to lead on the delivery of the Telefriending Service which offers regular phone-based support to LGBT elders throughout Scotland. The Coordinator is responsible for:

• carrying out initial assessment with new referrals and matching referrals
• recruit, train and supervise volunteers and sessional staff
• coordinate weekly staff and volunteer rotas
• lead a team of sessional staff and volunteers
• promote the service
• collect and collate reporting data
• ensure that the Telefriending project is delivered to a high standard

About you

Are you an SEO all rounder with a passion for good content and best practice? Do you want to use your skills to make a real difference to the myeloma community?

We’re looking for a confident SEO lead to ensure the organisation is optimising its presence key search engines to help meet the organisation’s strategic objectives – reach, income, impact and corporate communications.

We’re looking for someone to take charge of developing and rolling out our search strategy. You’ll need to be able to work independently and also work collaboratively with teams across the organisation to ensure good governance and SEO best practice is followed.

About the role

This is an exciting opportunity to take, develop and own our search strategy of our main website (myeloma.org.uk) and also be involved in the creation our new healthcare professional community website.

You’ll work closely with our Web Manager and Head of Digital to optimise and improve our SEO performance, increase our reach and influence, and help other teams achieve their goals.

You’ll get to work on a wide range of projects; from optimising existing and future copy and meta data, identifying new content areas and developing audience-led content plans, input into the build of any new websites to ensure they follow best practice and much more.

You’ll also have the opportunity to work with other teams and develop skills across paid, social and email marketing.

About us

Myeloma UK is the only organisation in the UK dealing exclusively with the blood cancer myeloma and related conditions. We are committed to bringing together the best and brightest people to help us ensure that every patient has an empowered present and a hopeful future.

Our ultimate goal is to find a cure and make myeloma history. Until then, our mission is to help every patient live well with myeloma for as long as possible. We are committed to diagnosing myeloma earlier, discovering and sharing knowledge, transforming the patient experience and influencing positive change in care.

Our culture

Wellbeing and staff engagement are at the heart of our culture.

We offer flexible working and flexi-time to allow you to find the right working pattern for you. We have a Staff Engagement Group who work with us to ensure staff are happy and who help us review and update our benefits. We offer an employee assistance program and our Wellbeing Leads are there always here to support our staff.

Are you an experienced Estates and Operations Manager? We are looking for an experienced individual who understands our goals, to join our dynamic team of professionals.

At CHAS, we provide unwavering care across homes, hospices, and hospitals for children who may die young. We create moments of joy and support families at every step on this hardest of journeys.

The role

Children's Hospices Across Scotland is seeking a dedicated and experienced Estates and Operations Manager to ensure the smooth functioning of our properties and facilities across the organisation. In this critical role, you will oversee a dedicated internal team and external contractors, while ensuring compliance with statutory, legislative and Health and Safety requirements. You will lead a team, coordinating all hard facilities management services, day to day property management, implementing planned and preventative maintenance strategies and maintaining high industry standards for CHAS facilities. You will procure and lead on small projects working closely with our internal teams. Additionally, you will work closely with clinical and non-clinical staff in our hospices to meet the ongoing needs of children, families, staff, volunteers and visitors.

Key Responsibilities

• Develop and maintain a robust planned and preventative maintenance programme to ensure the safety, operation and compliance of the CHAS estate.
• Manage reactive maintenance activities, effectively prioritising requests and allocating resources.
• Oversee the development and delivery of the Asset Management plan and works programme, including condition surveys, informing budgeting and financial planning processes.
• Plan and execute capital works projects, from tendering to commissioning and overseeing project teams.
• Specify, tender, negotiate, and manage Estate, Hard FM contracts and services.
• Monitor and report on the assigned Estate Management and Hard FM budget, ensuring adherence to financial guidelines and preparing multi-year forecasts.
• Ensure statutory compliance, conducting assessments, audits, and inspections while maintaining relevant records.
• Lead sustainability and energy management efforts, promoting environmental action plans and managing utility contracts.
• Oversee security procedures and systems for all CHAS sites.
• Develop and maintain effective systems for estate data management.
• Manage the Hard FM Team, supporting staff development.
• Communicate effectively with Operations Manager Soft FM and Head of Facilities Management & Projects to address site issues and prioritise actions.

Requirements

• Degree/HNC/HND in a Property or Building Services discipline or five years' relevant experience in a similar role.
• Possess IOSH Managing Safely Qualification.
• Proactive with a positive attitude and excellent planning and prioritisation skills.
• Highly developed communication and collaboration skills with the ability to simplify technical information.
• Excellent analytical and problem-solving abilities, including the ability to make decisions under pressure.
• Knowledgeable in Microsoft Office (Word, Excel, Outlook).
• Wide and detailed knowledge of Hard FM Services, including electrical and mechanical systems.
• Experience in managing multi-site estates with both owned and leased premises.
• Demonstrated team management and organisational skills in a multi-disciplinary environment.
• Experience in contract management of outsourced services and suppliers.
• Detailed knowledge of statutory compliance and legislative requirements in property and facilities management.
• Experienced in the use of building management systems and project management.
• Budget management skills and experience.
• Ability to travel to each of our sites across Scotland.

Why CHAS?

At CHAS, we care for dying children and their families. However, we also care about you. Some of the benefits of a career at CHAS include:

• A robust induction programme.
• Development opportunities for your career and leadership progression, and the time to prioritise your personal development.
• A supportive and collaborative work environment.
• Opportunity to make a real impact on the community by delivering best-in-class services.
• Working across different parts of Scotland with diverse stakeholders.
• Flexible and hybrid working available.
• The opportunity to continue paying into existing NHS pension schemes (subject to eligibility), or membership of the Local Government Pension Scheme.

Further Information

CHAS support families across the whole of Scotland. Our Head Office is based in Edinburgh, and we have two hospices: Rachel House in Kinross and Robin House in Balloch. We also have our fundraising office in Glasgow, dedicated bases in Aberdeen and Inverness, and Shops in Dunfermline and Kinross.

As this role will closely support our hospices, we would like to speak to candidates who could base themselves from either Edinburgh, Kinross or Balloch and we do expect regular travel across these sites with predicted 3 days onsite/week, varying as needed. The remaining days can be worked remotely.

As a team we work flexibly and are happy to discuss how we can meet business needs while accommodating individual working patterns and requirements.

We are open to hearing from applicants who feel they could excel in the role but may not have all the skills listed above. If you have a strong core skillset within Estates and Operations Management and are eager to learn, we encourage you to apply

This post is subject to a Basic Disclosure Scotland check.

Food Train is a Scottish Charity established in 1995, supporting older people to eat well, age well and live well, through the provision of volunteer led community support services focused on food access. Since 2017, Food Train has led a national malnutrition pathfinder project called Eat Well Age Well Funded initially by National Lottery, and now via Scottish government, the project is in the final phase, focusing activities on malnutrition screening, training and implementation of a new national framework for malnutrition. Food Train holds the largest volume of data collection demonstrating risk and prevalence of malnutrition in older people in the community, in Scotland.

This role will focus on maintaining and growing awareness of the prevalence in, and risk of, food insecurity, malnutrition and loneliness among older people across Scotland. The policy officer will drive momentum and add context to relevant national legislation, policies and frameworks, bringing the voices of Food Train members to the fore, supplemented by evidence gathered over many years by the charity. The policy officer will also communicate all available, high quality and relevant impacts and evidence in the most effective way to ensure the needs of older people and their right to food is represented. The role has its focus in preventative work to support older people access good nutrition and hydration and will involve research and evaluation and policy into practice. The Policy Officer will work collectively with Food Train’s Dietitian to promote and evidence the impact of malnutrition in older people and the need for action to be taken at all levels, from individual to family, friends and carers right up to elected members and Government ministers. This role requires a collaborative, flexible and motivated person, who wants to action change to improve the lives of older people across Scotland.