- Advertised from 13th June 2022
- Hours per week: 35.25 hours
- +Benefits
- HH22/124
Role
The Service
Hillcrest is an award winning Registered Social Landlord providing homes across North East Scotland. Named as the third largest developer of social housing in the UK in 2020/21, a further 1400 homes will be completed over the next three years. The housing team helps ensure that tenants enjoy safe, affordable and sustainable homes to live and flourish in.
The Role
We have fabulous job opportunity for you to join Hillcrest to lead our team of highly experienced and motivated Area Managers. This is a superb role for an individual with a genuine passion to deliver excellent customer service, to challenge targets, and to aim high.
You’ll support and empower your team to deliver an excellent service for our tenants and make it a great place to work for our colleagues.
You Will
Be an established confident and dynamic leader with a track record of delivering continuous improvement, operational efficiency and managing change
Have extensive and demonstrable experience in managing service delivery in housing or a similar industry
Have excellent communication, organisation and interpersonal skills
Motivate teams to perform at their best
Be able to work collaboratively to achieve results
Company Benefits
Pension Scheme
Flexible Working Patterns
Generous Mileage Allowance
Generous Holiday Entitlement
Comprehensive Health and Well-being package
Free access to online discounts for well known retailers
Death in Service Benefit
Cycle to Work Scheme (great savings from 25% - 39% on bikes and accessories)
Tech Scheme (great savings of up to 12% on computers and laptops)
Application notes
For more information and to apply please visit our website
Closing Date: 24 Jun 2022 23:59
Top job! People & Culture Manager
- Part time
- £46,728 – £50,556 pro-rata
- Ayr (On site)
- Closing 29th April 2024
Ayrshire Housing is a well-regarded and financially strong housing association with c.1,700 houses in management. Over the years, we have extended the range of housing solutions we offer, along with delivering many award-winning new builds. We enjoy an excellent reputation with a strong track record of development, innovation, and wider regeneration in the communities we serve with much of this activity taking us far beyond housing.
We are a community centred organisation focused on strong partnership working with public bodies, and the private and voluntary sectors. We have a staff team of 36 employees working across all areas of housing support and corporate services, all with the collective objective of providing excellent service to our customers.
We have a tremendous opportunity for a People and Culture Manager to join the association in a newly created role, to shape, develop and support the implementation of our People and Culture strategy.
While upholding Ayrshire Housing’s values, the successful candidate will have a track record of providing comprehensive, professional, and efficient generalist HR support services. They will also be key in helping the association achieve their business objectives by coaching and supporting managers with people management issues, delivering HR projects, and identifying and resolving key HR issues. This will include the ongoing development of management team members in understanding and leading with best practice in terms of managing staff as well as ensuring the organisation has robust and effective processes for recruitment, induction, training, and the wellbeing of all staff.
We offer full EVH terms and conditions of employment, including attractive pension options and hybrid working opportunities.
A basic disclosure check will be required of the successful candidate.
To find out more about the role, please download the Job Description and Person Specification from below or from our website.
Would you like to join an organisation that is committed to delivering quality and affordable homes with excellent customer service? We recognise that by putting our tenants and customers’ voices at the heart of what we do, we can better support our goals of improving lives, homes and communities.
We are launching an exciting new initiative called Reach and Connect, a two-year project to build relationships with our customers and expand our support to our communities into the future,and are now looking for suitable candidates to help us move forward on this agenda.
We are looking for a skilled and enthusiastic individual who can support our communication activities as well as deliver our community engagement strategy. We believe that great people make a difference to our business and welcome interest from candidates from a range of backgrounds.
You will have excellent communication, interpersonal, project management and professional skills and be a team player with a positive attitude and clear customer focus. Ideally, you will have experience in the areas of communications, engagement and customer service.
The post holder will assist Atrium to advance its Tenant Engagement and Empowerment Strategy, engaging with tenants, local community groups and external stakeholders, to better understand their needs and aspirations for the services they receive, and to ensure their views are expressed and considered in the decision-making process, with future services tailored to meet their needs.
The successful candidate will be required to deliver a professional, reactive and proactive service to support the communication, values and objectives of Atrium. You will help to pull together content for our publications, website and social media, and design high-impact campaigns to communicate key messages to our customers about the services we provide.
You will also have strong skills in building relationships and experience of partnership working as well as good IT skills.
We know that not all candidates will meet every single desired requirement. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you, please go ahead and apply!
*Our staff currently work from home one day a week on a day chosen to best suit the business and its customers’ needs.
Govan Housing Association is a community focused Registered Social Landlord based in Govan, Glasgow. The Association itself possesses a rich history and one of development and innovation. Founded in 1971, the Association was the first community based housing provider, leading the way for social housing provision in Scotland. After over 40 years of operating in the housing sector, the Association now manages approximately 1,600 socially rented properties and over 600 factored properties as well as taking an active role in the regeneration of the area and continuing to improve the quality of life of residents.
Govan HELP is a well- established charity who support families with children in the Govan area of Glasgow.
Govan Help are a charity which exists to build the resilience, confidence and self-worth of children and their families through provision of a range of early intervention services. These equip families with the skills and resources needed to make positive changes to their lives, and resolve issues in the home before they reach crisis-point. Moreover, Govan Help work closely with local schools to help children excel in work and play. Services consist of:
- Family Support
- Play Therapy
- Training & Volunteering
- Adult Counselling
- The Govan Pantry
Each year, Govan Help support over 600 families from Govan and the surrounding communities, assisting service users with a wide range of needs. Their network of schools, nurseries and other local partners allow Govan Help to create the best package of support for individual families.
Following a successful joint funding bid, Govan Housing Association and Govan Help are delighted to have received grant funding from Advice UK in order to strengthen their partnership by delivering advice in accessible settings to the local community.
The funding allows both organisations to recruit for two experienced Money Advisers to assist in the delivery of advice in relation to Welfare Benefits, Money & Debt and Energy Advice across the community.
The Govan Housing Group’s Money Advice Service has achieved successful accreditation of the Scottish National Standards for Information & Advice Providers (SNSIAP) at the highest levels of Type III in Welfare Benefits and Type II in Money & Debt. The successful candidate will play a pivotal role in maintaining, adhering and developing the standards and processes currently in place in order to continue to deliver a high-quality advice service to our customers.
As Money Adviser, you will assist in delivering a first-class service to customers in relation to all welfare benefit and debt related issues. The successful candidate will be experienced in welfare benefits including Social Security for Scotland and have experience of providing Money and Debt advice, including formal debt relief options as well as being able to provide basic energy advice.
In return, we offer an excellent and competitive salary and benefits package including a defined contribution pension incorporating a death in service payment; 40 days combined annual leave/ public holidays; flexible working; health cash plan as well as generous training and development opportunities. We also offer a supportive and working environment where hard work is recognised.
Join our team at Partick Housing Association Are you passionate about making a difference in people's lives? Do you thrive in a dynamic environment where every day brings new opportunities? If so, we have an exciting and rewarding opportunity for you.
Located in Glasgow’s vibrant West End, Partick Housing Association (PHA) is a financially sound business with a strong reputation. As one of Scotland’s top-performing housing associations, we are dedicated to providing homes, creating vibrant communities and supporting our customers.
We are seeking a motivated and compassionate Housing Assistant, you will play a critical role in ensuring the seamless operation and delivery of housing services to over 1,800 customers. Your responsibilities will be diverse, including estate and tenancy management, housing allocations, maximising rental income, arrears recovery, and handling customer inquiries.
What We’re Looking For:
- Team Player: Experience working collaboratively within a customer service environment
- Excellent Communication Skills: Your ability to connect with others will contribute to our continued growth
- ICT Skills: Excellent technology skills to excel in this role.
- Education and Experience: SVQ level 3 or relevant experience in the housing sector.
Why Join Us? We believe that great people drive our success. As part of our team, you’ll benefit from:
- Great Employee benefits: we offer fair terms and conditions including 40 days holiday.
- Service Excellence: At PHA, we are committed to delivering exceptional service and continuously improving our practices.
- Innovation: We actively seek new ways to meet local housing needs and create value for our community.
Join us at Partick Housing Association and be part of a dynamic organisation that makes a real difference. Together, we’ll shape the future of housing and positively impact lives.
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