Reporting to: Housing Team Leader
Direct Reports: Locality Senior Sheltered Housing Coordinator
Reporting directly to your locality Housing Team Leader, you will be responsible for providing an efficient and effective front-line service, delivering high quality housing management services to VHA’s tenants across all tenure types and support, manage and develop the senior co-ordinator within your area of responsibility.
You will deliver excellent performance results that meet the strategic objectives of VHA within a culture that demands high level tenant engagement, therefore you will be visible and well known within the communities in which you work.
You will deliver high quality, responsive services offering personalised solutions for our tenants, reporting colleagues and the communities in which you work.
You will be naturally customer focussed and have a 'can do' attitude to ensure that our customers’ experience of services remain positive. You will understand the importance of working with our partner agencies to achieve great outcomes for the organisation and our tenants.
The successful candidates will work with colleagues from a variety of backgrounds, applying an approachable and solution-oriented style and will be keen to support and drive the development of a positive working culture across Viewpoint, representing the organisation in all that they do.
To be successful in this role you will bring:-
This post is subject to membership of the Protection of Vulnerable Groups Scheme, therefore you will be required to complete a PVG check and Viewpoint will cover the fee associated with this.
You will receive a generous reward package, which includes:
Closing Date – Friday 24th June 12noon
To find out more and to apply, please visit our website.