Every day people with chest, heart and stroke conditions are leaving hospital scared and alone. You can be part of our mission to make sure that there is no life half lived in Scotland.

By joining Chest Heart and Stroke Scotland (CHSS) as Assistant Manager you can be the difference between people just surviving and really living.

You will be part of Scotland’s leading charity providing support to people with chest, heart, and stroke conditions to live life to the full again. Our Hospital to Home services forms a nationwide network of local support groups, nurses, volunteers and one-to-one support teams helping families adjust to life with a heart or lung condition or after a stroke.

We are looking for an Assistant Manager to join the team in our very busy Boutique store in Haddington, working 14.5hours per week usually over 3 days, including every Sunday,& able to be flexible to work overtime when required. You will be working with the team to drive performance through processing stock, generating donations, and working alongside a great team of volunteers.]

CHSS employees enjoy a variety of organisational benefits including: Company pension scheme, generous holiday allowance, company sick pay, employee welfare support and life assurance.

CHSS also supports flexible recruitment through Working Families and we are “Happy to Talk Flexible Working”.

In line with our commitment to safeguarding, this role is subject to a Basic Disclosure check. CHSS is committed to equality of opportunity and to providing a service which is free from unfair and unlawful discrimination. We therefore aim to ensure that no applicant, volunteer or member of staff is unfairly treated on the grounds of offending background.

Role Summary:

This is an outstanding opportunity for a forward-thinking marketing professional with many ideas to join our passionate organisation. In this highly rewarding and engaging role, you will be given the platform to harness your creativity to support and attract service users to benefit from our programmes. What’s more, when you join us, you’ll discover a warm, friendly team driven by the same purpose.

The Sales & Marketing Manager will spearhead online and offline marketing initiatives, elevating brand visibility and attracting new supporters and donors for Bike For Good. This role entails orchestrating diverse campaigns, liaising with external partners and contributing to content creation across various channels.

Job Description

You will provide a key role in our front of house service, ensuring that our retail space offers a friendly customer experience. As part of your role, you will support the team with general administrative and financial tasks to ensure the smooth running of the office and retail area, all within a very busy retail and manufacturing environment.

Company Profile

Glasgow Wood Recycling is a social enterprise and charity established in 2006. We are committed to achieving a sustainable population and planet. We aim to reduce the amount of wood going to landfill by finding creative, and socially inclusive ways to reuse this valuable natural resource. We create this image to our customers, and try to encourage them to limit the amount of wood going to landfill.

The wood waste that we collect from all over Glasgow and further afield is gathered, and sorted at our South Street workshop. This helps achieve our enviornmental goals. We then reuse the wood waste to make quality furniture and design bespoke pieces for home, businesses and social sector organisations, anything from tables in bars to eco-gardens in schools.

Through these activities, and at the heart of what we do, we provide volunteer and training opportunities to local people, as a practical way of tackling unemployment and social exclusion. Our volunteers either participate in our workshop, help our drivers for delivery/ collection services, and offer support in our retail area, to ensure this is tidy and stock is in the correct piles.

Key Responsibilties

• To provide high quality front of house service to customers in store, as well as processing sales and payments.
• To maintain accurate filing systems & keep up to date record of finances, sales and customer order information.
• To process customer orders accurately for the workshop to manufacture, and answer telephone calls, electronic communications and correspondence.
• To contribute to the day-to-day facilities management e.g. recycling, storage waste and housekeeping.
• Helping ensure the office and retail environment is attractive to both customers and staff.
• Be willing to support volunteers and trainees, and undertake appropriate career training.
• To laise with workshop assistants to ensure the retail space is continusly maintained.
• Be committed to helping Glasgow Wood uphold its values in relation to people and the environment.

Key Skills

• Excellent customer service skills.
• Excellent communication skills.
• Be flexible and able to complete tasks when asked at short notice.
• Confident with I.T. including using excel/ office and Xero - full training will be provided.
• Excellent time management skills, and able to prioritse tasks approately.
• Appropriate literacy and numeracy skills.
• Competent problem solving skills.
• Able to give attention to detail and being accurate.

Experience & Knowledge

• Essential that candidates have some experience of office work.
• Retail/sales experience is desirable.
• A passion for working with customers and offer a high quality service.
• An understanding of the importance of enviornmental sustainability.
• An understanding of the challanges involved working for a social enterprise.
• Experience of working with wood is deserable, but not essential.
• Experience of working in a volunteering environment is deserable, but not essential.

Training

• Health and Safety including manual handling and work on site safely.
• Waste minimisation training.
• Ongoing proffessional development opportunities.

Equate Scotland is a national expert policy, research, development, and advocacy organisation, with a focus on women’s under-representation within the science, engineering, technology, and the built environment industries. We are hosted by Edinburgh Napier University and are based at the Edinburgh Napier University Craiglockhart campus.

We work in collaboration with the STEM (Science, Technology, Engineering and Maths) sector, academia, statutory and third sector bodies, and the Scottish Government. For effecting a tangible and sustainable change, enabling more women to study, work, and progress in these key sectors.

Equate Scotland’s current programme of work is mainly funded by the Scottish Government Equality & Human Rights Fund. We have funding available until September 2025.

We believe in creating an inclusive and enjoyable place of work, and we are pleased to be currently operating hybrid working and open to discussing flexible working patterns. We also offer the opportunity to for job-share for this position.

The Opportunity

As part of our ongoing focus on the design and delivery of high-quality training to the STEM sector and academia, we are currently recruiting a Training & Engagement Co-ordinator.

In this role, you will have the opportunity to initiate and build positive relationships with employers, trade unions, public sector bodies and education and training institutions across relevant industry sectors, to design/deliver workshops and activities that align to the needs of women in the STEM sector.

You will project manage, co-ordinate and deliver valuable training events including CPD sessions for women, workshops, experiential learning events and employer focused events.

As an ambassador for Gender Equality and using your knowledge of Equality, Diversity, and Inclusion (EDI), you will design and deliver training activities to employers and industry that enables and empowers them to break down barriers and create competent strategies that support a positive and inclusive culture change.

Working closely with the wider team, you will ensure the delivery of high-quality service through providing timely and accurate event planning information including post event follow up information and assessment to be able to report on our key performance measures.

What we will need from you

• HNC or equivalent or relevant and transferrable work experience
• Proven ability to establish and manage positive relationships with internal and external stakeholders
• Proven experience of project, service, or event coordination with the ability to proactively plan and prioritise workload
• Significant experience in designing and delivering training workshops (online and face-to-face) including multi-stakeholder events
• Knowledge and awareness of the organisational and cultural barriers to women’s access to and progression in careers in STEM and intersectional inequality issues for women

Our Benefits

We are committed to providing a wide range of benefits including:

• Minimum of 41 days annual leave (including 10 fixed holidays at Easter and Christmas) and the option to purchase additional annual leave
• Employer pension contributions of 17.6%
• A wide range of learning and development opportunities
• Opportunity to join our staff inclusion and support networks
• Access to our benefits platform Vivup which includes huge range of discounts across the UK’s major retailers, health care discounts and Cycle to Work (click here for more info)
• Access to our Employee Assistance Programme