At Volunteering Matters we use volunteering’s unique power to bring people together and build stronger, more
resilient communities across the UK.
We bring people together to resolve some of society’s most complex issues. From social isolation and loneliness;
improving health and wellbeing; building skills, confidence, and opportunity; to ensuring young people can
become change makers in their community, the impact that we make is great. And we won’t stop until everyone in
the UK has the opportunity to thrive.
People-led and impact driven, we are a national charity that is deeply embedded in local areas across the UK. We
operate in five regions: London and the South East; Wales and the West of England; East of England; the Midlands
and North West England; and Scotland and North East England. We also have an Employee Volunteering Team with
over 25 years’ experience, acting as a broker to provide tailor-made solutions to employers. We turn local
knowledge and energy into action and progress, building stronger communities and a better future for all.
This is an exciting time to be joining the team. We’re changing the way we work to meet new ambitions and make sure
our impact continues to grow alongside out business.
Role Purpose
We are looking for a talented, dynamic, and professional Youth Engagement Manager to join our team in Aberdeenshire.
The right candidate would be someone who can work flexibly and demonstrate an understanding and total commitment
to our organisational values.
As our Youth Engagement Manager, you will directly support young people aged 16 to 24 who may have complex and
challenging barriers to securing a positive pathway. This will include barrier identification and removal,
supporting pre volunteering activity as well as volunteering placements in their local area.
Young people will also have the opportunity to be supported by a dedicated ProjectScotland volunteer Mentor, and post
placement, your role will be to support a positive bridge to further employability programmes or
opportunities.
You will identify, develop, and manage partnerships with charitable and not-for-profit organisations across Aberdeen
and the surrounding areas, building an effective presence within the third sector locally. You will create
diverse, high-quality, structured volunteering opportunities with partner organisations, ensuring that
volunteering roles reflect the needs and interests of young people. You will also support the creation of strong
referral pathways into our service, and beyond it, building on a knowledge of existing provision.
Key Duties & Responsibilities
- To meet specified targets in supporting young people, achieving positive outcomes for all
- To work on to
one with local young people to identify the barriers they face, and provide support and strategies to overcome
them,
- To engage directly with young people to understand their wants, needs and aspirations and
determine the best opportunity for each to volunteer, and provide the support they need in advance of
volunteering
- To work alongside ProjectScotland mentoring team to ensure young people have the
opportunity to benefit from the experience and skills of a dedicated volunteer mentor if appropriate
- To
manage all elements of the young person’s experience from application and induction to completion of their
volunteering opportunity, and beyond
- To develop and maintain excellent relationships with the third
sector interface, charity partners and referral partners
- To identify, create and develop relationships
with new partners or agencies to provide additional volunteering opportunities as required
- To research
and engage with partners to provide required coverage of placement sector and geography
- To manage the
risk assessment, quality assurance and audit processes as appropriate
- Ensure monitoring, impact and
evaluation information and data is collected and that the project meets it’s agreed targets, reporting format
and schedule. Assist the Delivery Leader by preparing reports to funders
- To ensure all the above is done
with excellent record keeping, in accordance with compliance requirements
- Promoting and representing
Volunteering Matters and ProjectScotland across Aberdeenshire
- Contribute to the wider Volunteering
Matters and ProjectScotland staff teams, upholding our values at all times
Person Specification
Skills
- A sound and comprehensive understanding of the particular challenges and barriers that young people
face
- Understanding of how to assess the needs of an individual using a person-centered
approach
- Excellent organisational and IT skills
- Excellent people skills with the ability to
build professional, long-term relationships with others
- Beneficiary-focused, and adaptable – able to go
from strategic conversations with key partners to chatting with a young nervous potential
volunteer
- Ability to manage a busy workload and prioritise accordingly
- Strong attention to
detail and a willingness to accurately record all interaction
- Creating, coordinating and supporting
proper reporting channels around contract compliance
- Experience of project management and working to
deadlines
Experience
- Significant experience working directly with young people, particularly those who face challenges and
barriers
- Demonstratable relationship management experience with a wide range of
stakeholders
- Experience in using a CRM (customer relationship management) system
- Experience of
project management, achieving high targets and working to strict deadlines
- Proven ability to communicate
effectively and work as part of a team
Qualifications
Relevant experience and values alignment is more important for this role than specific qualifications
Other
Having a regular presence in the area, to work with partners and young people is essential for this role (in line
with COVID restrictions). Given the geographical spread of the working area, a driving license and access to a
vehicle would be beneficial. When home based, internet access to enable remote working is essential. IT
equipment and infrastructure will be supplied.
This role requires membership of the PVG (Protection of Vulnerable Groups) scheme. Having a conviction will not
necessarily cause a bar to employment.
Our Values & Way of Working:
In all that we do, we embrace a philosophy of ‘Freedom within a Framework’ and are guided by our values: Empowering,
Inclusive, Compassionate, Positive & Straightforward.
This job description is intended to include the broad range of responsibilities and requirements of the post. It is
neither exhaustive nor exclusive but while some variations will be expected, these will be at an appropriate
level for the role.
Diversity & Inclusion
Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the
communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic
backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.
Disability Confident & Reasonable Adjustments:
We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please
provide evidence in your application, which demonstrates that you meet the level of competence required in the
“Experience/Skills” section of this advert. To be considered for a guaranteed interview or to discuss any
reasonable adjustments during the process, please state this in your application or contact
join@volunteeringmatters.org.uk for more information.
We have also committed to the following pledges which positively encompass our recruitment and selection processes
and methodology: The Promise, Show The Salary, Salary History.
Benefits
Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and
designed to let you make your most positive contribution; we offer Flexible Working by Default (re hours &
place of work), Unlimited Annual Leave, Employee Pension scheme, Life Assurance, Cycle to Work Scheme, Season
Ticket Loan, Employee Assistance Programme, enhanced sick and family leave. We are also open to discuss job
share applications.
GDPR Statement
If you apply for a role with us, we will retain your contact details including your name, address, email address and
phone number to help us manage your application for up to 6 months. We will not use your personal data for any
other purpose or share it with any third party. You can contact us at any point to update your personal
information or ask us to delete it from our records.