We are recruiting for a Learning Assistant, as part of our Energy through Time STEM archaeology learning project.

Archaeology Scotland is a Scotland-wide educational charity and a voluntary membership organisation which works to secure the archaeological heritage of Scotland for its people through education, promotion and support. We champion widening participation in archaeology and the benefits it can bring for people and communities through our projects and programmes.

We are looking for a focussed and self-motivated individual, who can deliver a range of diverse tasks to join our team. You will be a good communicator with experience in engaging learners and have an interest in working in archaeology and learning.

The Energy through Time project, funded by Scottish Power Foundation, aims to equip children and young people with the skills and knowledge they need to create innovative solutions to energy sustainability, inspired by the past.

Participants in the project will explore 'Energy Through Time' by investigating the historic landscape around Newbattle Abbey College. The project learning team will develop and deliver engaging Archaeology STEM activities for children, challenging skills development programmes for young people, and quality Archaeology STEM resources and CLPL opportunities for educators.

Archaeology Scotland’s policy on equal opportunities Archaeology Scotland is committed to implementing a policy of equal opportunities in archaeology. In line with our equal opportunities policy, we want to ensure that no job applicant receives less favourable treatment or access to opportunities for training and development on any grounds not relevant to employment practice. Archaeology Scotland would like to actively encourage qualified individuals to apply for this position, regardless of background or personal disability. If you require any reasonable adjustments during our recruitment processes, including assistance with reading this page or associated documents, please contact g.macgregor@archaeologyscotland.org.uk

Are you an experienced Supporter Engagement Executive with a can-do approach to drive engagement with our key audiences? Then join us to fight for housing justice and you could soon be playing a vital role at the heart of Shelter Scotland.

About Shelter Scotland

A home is a fundamental human need, as essential as education or healthcare. Yet across Scotland, people struggle daily with homelessness, unfit conditions, sky-high rents, discrimination, and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter Scotland we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.

We have committed to combat racism both within and outside Shelter Scotland and welcome you on our journey to becoming a truly anti-racist organisation.

About the team

Sitting under the Communications and Engagement team at Shelter Scotland, our tight-knit team comprises of a Supporter Mobilisation Manager, a Senior Marketing and Brand Executive, a Marketing Executive as well as a Supporter Engagement Executive (this role). As a team, we work to deliver on Shelter Scotland’s ambitious strategy by leading our activities that help driver engagement both on a local and national scale.

Our team also works closely with our other colleagues in Communications and Engagement, whether that be Communications Executives and Content producers, or Web Developers and UX Designers, you’ll be working alongside our colleagues to help deliver our objectives in helping our fight to end the housing emergency.

About the role

Working as a Supporter Engagement Executive, you will use your expertise to coordinate and deliver projects that are driving engagement with our key audiences. You will ensure that we have a mass of people who can provide their voices in support of the work we do, as well as encouraging new and existing supporters to have a voice.

As an experienced Supporter Engagement Executive, you’ll be working with our Income Generation teams to support with fundraising and awareness projects to maximise our impact with Scottish audiences. Not only helping us to ensure that Shelter Scotland can deliver on its supporter strategy, you will use mass-mobilisation to achieve supporter growth which will help us to win our campaigns and achieve long-term change.

Your day to day role will involve working with the Supporter Mobilisation Manager to develop and test new supporter propositions and strategies, as well as producing powerful and engaging approaches and materials that align with our Shelter Scotland brand.

This role is vital in helping us to build strong supporter relationships and create long-term commitment to the work Shelter Scotland does and allow us to continue our fight.

About you

You’ll need to be confident on working on ambitious multi-channel awareness or fundraising campaigns that can drive supporter acquisition or retention, as well as being able to inspire and motivate our supporters to take action. As well as having excellent communication skills, you’ll be a data-driven individual who is able and confident to assess the impact of work while adopting a test and learn approach. What’s more, you’ll be knowledgeable on integrated channel planning as well as have a familiarity with paid media, including display, PPC, SEO and social media advertising. Ideally, you’ll also have experience of using CRM Systems, Google Analytics, and email marketing software as well as knowledge of digital fundraising platforms.

MSPs are employers in their own right. In this vital role, you will become part of a team assisting casework and enquiries from constituents. You’ll work in a dynamic and fast paced environment to provide outstanding service for constituents.

Responsibilities

• Carrying out general office administration and acting as front of office for enquiries when required.
  • Responding to all incoming correspondence while professionally managing each enquiry within agreed timescales.
  • Coordinating, tracking and monitoring the handling of enquiries and ensuring they are dealt with timely and professionally.
  • Drafting written correspondence such as emails, letters and requests for information.
• Supporting with keeping casework up to date and responding to public enquiries.
  • Keeping cases up to date by tracking, logging and recognising when to escalate issues within team.
  • Meeting constituents on a wide range of issues, including those of a sensitive nature and escalating accordingly.
  • Advocating on constituent’s behalf with relevant bodies to resolve matters.
• Reviewing constituent records and documentation in line with casework GDPR requirements.
  • Ensuring casework filing systems, both electronic and manual, are kept up to date in line with GDPR requirements.

About You

Requirements

• Have excellent organisational skills while being flexible in prioritising workloads during busy times.
• Have excellent communications skills, with accurate attention to detail and the ability to work effectively with colleagues.
• Be patient and sensitive while remaining objective and open minded.
• Be comfortable being in a front facing role explaining regulations such as GDPR to the general public.
• Be acutely aware of the role of advocating for those unable to do so for themselves.
• Have a natural interest in helping people with a curiosity to probe for further information where required.
• Have basic IT skills including using Microsoft Outlook and Microsoft Word.

Desirable

• Experience of using a case management system.

Museums Galleries Scotland (MGS) is the National Development Body for Scotland’s museums and galleries sector – this includes 440 museums and galleries of all sizes and organisational types. We strive to be an inclusive, agile and forward-looking organisation that seeks to lead and support positive change in the sector.

In January 2024, the Scottish Government accepted the recommendations of the Empire, Slavery & Scotland’s Museums (ESSM) Steering Group, set up to advise on how Scotland’s museums and galleries can better reflect the country’s role in empire, colonialism, and historic slavery. Museums need help to develop skills and confidence in this work. MGS is now looking to appoint an Events Assistant who will support the delivery of training and networking opportunities to assist with implementation of the recommendations. The role will also assist museums to develop resources to embed race equality and anti racism in the curriculum.

You will work collaboratively with the ESSM Manager and support effective relationships with partner organisations, training providers and programme participants. You will bring excellent administrative, organisational and communication skills, a strong customer focus and a can-do approach, with an awareness of anti-oppression.

The successful candidate will manifest MGS’s core values: collaboration, integrity, passion for museums, and courageousness.

We have a hybrid working approach and are happy to talk flexible working.

We believe that our work will be stronger with greater diversity. MGS welcomes applications from all sections of the community and is an equal opportunities employer. We are a Disability Confident Employer and hold Living Wage and Gold Investors in People accreditation. MGS is striving to be an anti-racist organisation and more information on our commitment to this is on our website. Our commitment to climate action can also be found on our website.