We are looking for an enthusiastic individual who shares our values (Kind, Passionate and Creative) to join our service accommodating and supporting people experiencing homelessness and empowering them to thrive.

The successful candidate will be expected to provide a meaningful support service to identified individuals who live in the project and/or in the community. You will provide a quality service tailored to the assessed needs of each individual by identifying, planning and facilitating support to enable appropriate move-on options for each service user. You will use all of your knowledge and experience to help service users build their life skills and prepare for independent living.

You will work a variety of shift patterns and nights, typically over three days ranging from 10:30pm – 07:00am

An SVQ3 qualification in social care would be advantageous however not necessary. Essentials include experience of working with vulnerable people, addiction issues and challenging behaviour; effective written and verbal communication; knowledge of homelessness issues; and, above all, the determination to make a difference in the lives of our service users.

MAIN DUTIES AND RESPONSIBILITIES

1. The Project Worker will be employed by the Association to assist the Project Manager in providing a quality service to residents within the Project.
2. To ensure that minimum standards of health, safety and hygiene are both established and maintained in all communal areas, both internal and external to building. This includes the monitoring of regular cleaning duties and maintenance of grounds and the cleaning of void flats.
3. To maintain appropriate recording procedures for all issues relating to the operation of the unit, includes financial transactions, incident reports, building repairs, etc.
4. To regularly consult with unit residents on possible developments and/or changes in service delivery and devise and operate systems and structures which both promote models of good practice and encourage resident comment.
5. To ensure all residents are aware of their rights and responsibilities in being accommodated at the unit.
6. To liase with any other professionals and agencies involved in provision of the support function to the residents.
7. To provide assistance with the residents’ general financial management, including the registering of all benefit applications both personal and housing related.
8. To undertake regular inspections of the building, facilitating the co-ordination of cyclical and remedial repairs. This may result in the undertaking of minor repairs and/or appropriate redecoration, together with giving access to and supervising the work of trade’s people as required.
9. To supervise residents’ behaviour’ as part of the process of maintaining the safety and security of the accommodation, and preventing damage to the property.
10. To actively participate in the staff supervision process, meeting regularly and on a planned basis with your own supervisor.
11. To actively participate in the Association’s Staff Appraisal system, including Agreement to undertake any identified training programme.
12. To ensure that the building security, this may include shifts at night-time, is effectively managed through personal observation, general awareness and routine checks.
13. To undertake any other duties as delegated by the Project Manager.
14. To participate in support meetings identifying appropriate move on options.
15. To provide key-work and ensure that individual support plans are constructed and implemented as part of the key-work process.
16. To be point of contact to liaise with out of hours homeless referral team and facilitate admission to project of service users referred, ensuring all aspects of service provision has been met i.e. book in administration
17. Provide general advocacy and advice service to the residents, including assistance to enable them to meet the conditions of their occupancy agreements.

As a Support Worker you will join our well-established team in Faifley working with people to provide high quality individualised support to adults and young people who have a range of support needs or disabilities across Faifley, Clydebank and surrounding areas. Successful candidates will have a positive attitude and commitment towards making a difference to the lives of the people we support.

On a day-to-day basis we support people with all aspects of their lives including personal care, taking care of their home and finances as well as developing and maintaining full and active participation in the community. A commitment to a person-centred approach is essential and experience of working with people with learning disabilities is desirable.

We have a variety of posts available including specific posts to provide support in relation to waking night shifts. Applicants must however be prepared to work flexibly as part of the team to meet the needs of the people we support with shifts including evenings, weekends and overnight responsibilities including sleepovers and waking nights in most circumstances.

Key provides excellent professional supervision, support and training, including access to the SVQ Framework and a chance to really make a difference to people’s lives.

If you would like to get involved in support work but cannot commit to a contract because you have other commitments, then there are opportunities to join our register of relief workers who provide support based on their availability.

We would encourage you to submit your application as the earliest convenience as we may be able to offer interview at an earlier date to shortlisted candidates.

If you would like to arrange an informal chat to find out more do not hesitate to get in touch. Please contact Lynn at our Faifley Office on 0141 9529461 or at lynn.hossack@key.org.uk

It’s crucial that we create a positive experience for all our volunteers, and we are passionate about inspiring more people to join us. To help us grow and develop our volunteering programme, we are recruiting a Volunteering Lead.

You’ll be joining a dynamic team of values-driven professionals, passionate about inspiring people to make a meaningful impact on the lives of the people we support.

You will coordinate all of Blue Triangle’s volunteering initiatives and projects. You will support the delivery of volunteer recruitment campaigns, training requirements and methods of reward and recognition in order to deliver Blue Triangle’s mission of Empowering People to Thrive.

Your passion for volunteering, coupled with your outstanding organisational skills will allow you to develop and manage the volunteer programme. Your attention to detail and commitment to providing exemplary customer service will mean that every enquiry is handled professionally and timeously.

You will be a confident presenter with a track record of building positive relationships with both internal and external stakeholders.

If you’re an enthusiastic team-player, with a strong work ethic and passion for volunteering, we’d love to hear from you.

Role Purpose

To lead, develop and deliver Blue Triangle’s volunteering strategy and coordinate volunteering opportunities across the organisation. Work with the Communication and Engagement Manager to put in place lived experience/peer supported volunteering and public volunteering across Blue Triangle, including into our emerging Connected Community Models, in each local authority area.

Main Duties and Responsibilities

Planning and Promotion

• Promote Blue Triangle’s volunteer efforts, and its accomplishments internally and externally.
• Explore and develop new volunteer roles and programmes to increase diversity and encourage deeper involvement in our services.
• Develop and maintain relationships with partners and stakeholders and attend local network meetings.
• Develop and deliver a communications plan to ensure volunteers are involved in, and informed about, the organisation, projects and activities.
• Develop and deliver events and activities to recognise volunteer effort and ensure they feel valued.
• Lead the teams of volunteers, integrating them into the organisation and provide line management, support, supervision, mentoring and appraisal (where necessary).

Standards

• Coordinate and process all PVGs for volunteers who engage with Blue Triangle.
• Ensure all volunteers are aware of and follow company policies and procedures while representing Blue Triangle.
• Keep up to date with local and national strategies, as well as current legislation relevant to volunteering e.g. GDPR, Safeguarding, and other regulations

Key Responsibilities

• Assess organisational needs in collaboration with service managers to determine the number and range of volunteers needed for each service.
• Work with service managers to create role descriptions for all volunteer positions and opportunities.
• Coordinate all volunteer recruitment and design engaging promotional campaigns and materials.
• Be a point of contact for all volunteers and providing guidance and responding to queries.
• Regularly meet with volunteers to assess their progress, satisfaction, suggestions and improvements.
• Develop and coordinate policies and procedures for volunteer development, including onboarding, training, employability and work placements.
• Cultivate a positive and supportive atmosphere by recognising volunteer efforts.
• Monitoring, Evaluating and Record Keeping
• Maintain accurate, compliant and up to date records of volunteers.
• Develop and deliver monitoring and evaluation plans and report on progress of volunteering activities. Attend relevant meetings, seminars and networking events and to present to external bodies on a range of related topics.
• Prepare regular reports as required

Professional Development

• Attend and contribute to relevant internal and external meetings as agreed with the Head of People.
• Prepare for and attend supervision sessions/team meetings/ management team meetings as appropriate.
• Keep up to date with local and national strategies, as well as current legislation relevant to volunteering e.g. GDPR, Safeguarding, and other regulations.

Other duties and responsibilities

• Carry out any other tasks that may be within the scope of the post to ensure the effective delivery and development of Blue Triangle’s volunteering.
• Demonstrate commitment to the mission, vision and values of Blue Triangle.

Person Specification

• Passionate about delivering a professional and value-add volunteering programme.
• Excellent organisational skills, including strong attention to detail and the ability to prioritise and control own workload.
• Excellent communication skills, both written and verbal.
• Previous/current experience of working in a similar role (this is essential).
• Ability to work autonomously and remain calm under pressure.
• Excellent MS Office skills in particular Excel.
• Good interpersonal skills with the ability to build relationships throughout Blue Triangle.
• You will be a great team member: you want to be part of a team that works hard, supports each other but has fun along the way.

If this describes you, we would love to hear from you.

Could you be Key?

Due to the ongoing growth and development of our support services we currently have a number of exciting job opportunities in our Dalmuir service.

Working locally, you will join one of our teams delivering great quality individualised support to adults who have a variety of support needs, where every day is different in this challenging but rewarding role.

Applicants must be prepared to work flexibly as part of the team to meet the needs of the people who use our service. Supports will include work in the evenings and weekends as well as sleepovers and waking nights when required.

If you are caring, reliable, flexible and passionate about getting alongside people providing support to achieve the life they want then... you could be who we are looking for!

In turn, you will receive:

• 31 days annual leave
• Occupational Sick Pay
• Excellent local Induction and Training
• Support to achieve a SVQ 2 qualification
• Access to Employee Counselling Service
• A free disclosure Scotland check

No experience necessary! Training and support will be given to help you achieve your full potential.

If you would like to get involved in support work but cannot commit to a contract due to other commitments, we also have opportunities for you to complement our existing workers by joining our relief register of bank support workers. This will mean you can work in a way that best suits you and fits with your life.