Change Mental Health is a leading national mental health charity providing unique support to people with severe and enduring mental ill health. With over 50 years’ experience across Scotland, we believe people affected by poor mental health and illness deserve the highest quality of support in the community and that every person has the right to be valued and to share in the opportunities, challenges, and joys of everyday life.

The Administrator role will provide administrative support to the Distress Brief Intervention (DBI) service team. The DBI service is a Scotland-wide pilot project, testing a ground-breaking approach to addressing the emotional and psychological pain experienced by people in distress.

Working in partnership with frontline services, including Police, Ambulance service, Primary Care and mental health teams, the project provides rapid referral to focussed, short-term support, with the option of onward referral to longer-term support if required.

The Administrator will provide administrative support across a breadth of key functions, from securely handling information, supporting people accessing our DBI Service to collating paperwork and responding to general enquiries.

The postholder will take responsibility for managing their own workload and ensure they follow guidance to help the team meet their outcomes in a timely and efficient way. The postholder will also be expected to make suggestions and provide ideas to help the team develop new and better systems and procedures.

We are looking for an enthusiastic, committed person, with a ‘can-do’ approach to problem solving with a strong background in administration, or operations, with appropriate skills and experience.

This post can be done remotely or at one of our offices in Dumfries and Galloway.

Successful applicants for this post will require a Basic Disclosure Scotland, and a PVG Membership (this will be arranged by Change Mental Health during Induction)

Full job description can be downloaded below.

We protect and promote the human rights of people with mental illness, learning disabilities, dementia and related conditions.

We have two varied and interesting roles as Casework Officers for the right candidates to join our team on a full-time basis.

The role involves undertaking a range of administrative activities which will contribute to the fulfilment of the Commission’s duty to monitor the operation of the Mental Health (Care and Treatment) (Scotland) Act 2003.

You should have two passes at higher grade and five passes at standard grade or equivalent qualifications, including English and a numerate subject (or relevant work experience/qualification in Administration).

The role also requires proficient IT skills, with Microsoft Office packages, database input and management.

Telephone enquiry/call handling experience and a customer focused approach are essential along with the ability to communicate effectively.

You should also have proven administrative experience and experience of working under pressure and to deadlines, with excellent organisational skills and attention to detail.

The success of the role relies on team working so the ability to work as part of a team and with limited supervision is critical.

As an employer, we offer excellent terms and conditions of service including a generous pension scheme, a commitment to learning and development and access to an Employee Assistance Programme and comprehensive staff benefits.

We also offer a comprehensive range of HR policies including policies to help balance commitments at work and home and flexible working arrangements.

At the Commission we champion diversity, inclusion and wellbeing. We pride ourselves on being an employer of choice, cultivating a sense of belonging and providing a workplace where everyone feels valued. We aim to have a workforce which represents the wider society that we serve and therefore encourage applications from people of all backgrounds and under-represented groups.

Our office environment is modern, light, bright and green with superb views and is very close to Haymarket Railway station and transport links.

You First Advocacy provide an independent professional Advocacy service to a wide range of vulnerable adults in Renfrewshire, who require short-term advocacy to address specific issues arising from health, community care or legal interventions. The service is provided by paid staff and trained volunteers.

“Our vision is to provide independent professional advocacy support to individuals who reside in a community, residential or hospital setting, giving them a voice and supporting their rights and wishes”

This post will contribute effectively to the You First Advocacy Service.

The post holder will be required to clearly show an understanding of the concept of advocacy for people affected by issues arising from health, community care or legal interventions.

• An awareness of individual rights, objectivity and empathy will be required.
• A mature ability to challenge individuals/organisations on behalf of the service user, without recourse to confrontation is essential.

This is an exciting and challenging post for a person who supports social justice and the rights of vulnerable individuals. It is essential that you have knowledge and experience of Mental Health, Learning Disabilities and other generic service user groups. A knowledge of Advocacy is also essential. You should have excellent interpersonal skills and be self-motivated.

Are you looking for a role where you can truly make a difference to young people’s lives? We are recruiting a Young Persons Support Worker to join our Routes team. This post supports the delivery of Scottish Families ‘Routes’ Young Persons Project, working alongside young people in East and West Dunbartonshire, to provide a programme of support for 12-26 year olds affected by family alcohol and drug use. The post operates as part of the Routes team led by a Senior Family Support Development Officer and supported by two Development Officers and one other Support Assistant.

The post is predominantly located in East Dunbartonshire but will involve travel throughout both East and West Dunbartonshire for weekly groups and activities. Some home working is involved. Due to the nature of this post, access to a car is essential. There will be a close working relationship with young people, schools and other local partner agencies in East and West Dunbartonshire.

You will play an integral part in creating a supportive and nurturing environment for young people, helping them to thrive in all aspects of their lives. Routes is co-produced in collaboration with the young people we support, so their views are central to everything we do. The Routes model encourages young people to have hope and aspirations. We provide person-centred support which combines one-to-one and/or group support, helping them to build a positive future.

Alongside advocacy and one-to-one support, we also offer a busy programme of activities and groups. We are looking for an enthusiastic and innovative person to join our team.

We are seeking applicants who are educated to HNC level, have a vocational qualification (level 3) or relevant experience, along with an understanding of emotional and developmental issues for children and young people. We are seeking someone who can build rapport, positively engage and support young people, as well as having the ability to listen and talk to young people from differing abilities, understanding and backgrounds. Experience of identifying and managing risk and of delivering group work activities, along with knowledge of issues for young people affected by family substance use and an understanding of child protection issues and safeguarding practice, are an advantage.

This is a full-time role, but job share, part-time or flexible working will be considered.