An exciting new opportunity has arisen for someone passionate about making a difference to people’s lives and helping to tackle the climate change emergency. Changeworks, Scotland’s leading environmental charity delivering high-impact solutions for low carbon living, is recruiting for a Retrofit Coordinator to join our expanding EcoCosi retrofit service and team. If you have lived experience of domestic retrofit and the field of energy efficiency and retrofit measure installations, this is a fantastic, career-making role.

You’ll be joining Changeworks at a very exciting time as we’ve recently launched a new strategy to help us scale our work and achieve our ambitious goal of accelerating the decarbonisation of homes across Scotland. As an EcoCosi Retrofit Coordinator, you’ll be pivotal to the success of this.

This is a new role within an existing and expanding team to deliver the EcoCosi service supporting homeowners to decarbonise their homes. Homeowners face multiple barriers to improving the carbon footprint of their homes, this is where our retrofit service comes in. We work with homeowners to enable them to improve the energy efficiency of their homes through tailored advice, support and services. You’ll be joining us at an exciting time as we expand the service.

The successful candidate will be a highly organised individual with experience of coordinating domestic retrofit projects from customer engagement and initial whole house survey to handover, completion and after care. As a skilled communicator with outstanding customer service skills, you will excel in helping homeowners to identify which retrofit measures are needed and suitable for achieving their individual requirements and support them through installation projects. You’ll collaborate with colleagues from across the organisation to deliver a quality service and will always protect the clients’ interests and make sure works and processes comply to the relevant standards.

At a time when climate change is the most significant threat to the environment and our way of life, there is substantial market need and growing demand for these services this is an important role that delivers real job satisfaction.

Changeworks is a great place to work. We hold Investors in People Platinum accreditation (something only a few organisations in Scotland have), and we were nominated for employer of the year by the Edinburgh Chamber of Commerce this year. Our staff overwhelmingly would recommend us as an employer too.

The Climate Emergency has resulted in ambitious national targets to reduce carbon emissions from the built environment and reduce rates of fuel poverty. This has driven a significant increase in the number of pilot and large-scale interventions delivered by Changeworks and external organisations in this area. These include area-based domestic energy efficiency retrofit and decarbonisation projects and programmes.

We are a growing organisation, and this role is crucial to the delivery of our ambitious objectives. We want to decarbonise homes in Scotland on a massive scale, and that needs talented individuals like you to help us deliver on our objectives. You’ll receive full training plus coaching and mentoring.

We offer a wide range of staff benefits including flexible working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

At Changeworks, we welcome and encourage applications from everyone.

The energy crisis, higher winter energy prices and climate change impacts are a concern for anyone living in rural Scotland. We have an exciting opportunity in the Home Energy Scotland Highlands & Islands team for a self-motivated individual to provide energy advice and support to householders in Orkney to manage these impacts on their lives.

As our new Home Energy Officer, you will have the drive and capability to advise householders on energy efficiency, renewables and affordable warmth to help them keep their homes warm as high energy costs continue to impact on the cost of living.

You will provide clear, independent and impartial advice to support householders to make informed decisions to save energy and carbon. If you are an excellent communicator, numerate and with a good knowledge of energy use in the home you will be well suited to this role. There will be a requirement to travel, sometimes overnight. You must be able to work well within the team, as well as work effectively on your own to help achieve team targets.

If you are passionate about low carbon living, we are keen to hear from you. Full training will be given.

Specific working pattern and hours are negotiable.

Changeworks is a great place to work. We hold Investors in People Platinum accreditation (something only a few organisations in Scotland have), and we were nominated for employer of the year by the Edinburgh Chamber of Commerce this year. Our staff overwhelmingly would recommend us as an employer too.

The Climate Emergency has resulted in ambitious national targets to reduce carbon emissions from the built environment and reduce rates of fuel poverty. This has driven a significant increase in the number of pilot and large-scale interventions delivered by Changeworks and external organisations in this area. These include area-based domestic energy efficiency retrofit and decarbonisation projects and programmes.

We are a growing organisation, and this role is crucial to the delivery of our ambitious objectives. We want to decarbonise homes in Scotland on a massive scale, and that needs talented individuals like you to help us deliver on our objectives. You’ll receive full training plus coaching and mentoring.

We offer a wide range of staff benefits including flexible working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

At Changeworks, we welcome and encourage applications from everyone.

Job Description

You will provide a key role in our front of house service, ensuring that our retail space offers a friendly customer experience. As part of your role, you will support the team with general administrative and financial tasks to ensure the smooth running of the office and retail area, all within a very busy retail and manufacturing environment.

Company Profile

Glasgow Wood Recycling is a social enterprise and charity established in 2006. We are committed to achieving a sustainable population and planet. We aim to reduce the amount of wood going to landfill by finding creative, and socially inclusive ways to reuse this valuable natural resource. We create this image to our customers, and try to encourage them to limit the amount of wood going to landfill.

The wood waste that we collect from all over Glasgow and further afield is gathered, and sorted at our South Street workshop. This helps achieve our enviornmental goals. We then reuse the wood waste to make quality furniture and design bespoke pieces for home, businesses and social sector organisations, anything from tables in bars to eco-gardens in schools.

Through these activities, and at the heart of what we do, we provide volunteer and training opportunities to local people, as a practical way of tackling unemployment and social exclusion. Our volunteers either participate in our workshop, help our drivers for delivery/ collection services, and offer support in our retail area, to ensure this is tidy and stock is in the correct piles.

Key Responsibilties

• To provide high quality front of house service to customers in store, as well as processing sales and payments.
• To maintain accurate filing systems & keep up to date record of finances, sales and customer order information.
• To process customer orders accurately for the workshop to manufacture, and answer telephone calls, electronic communications and correspondence.
• To contribute to the day-to-day facilities management e.g. recycling, storage waste and housekeeping.
• Helping ensure the office and retail environment is attractive to both customers and staff.
• Be willing to support volunteers and trainees, and undertake appropriate career training.
• To laise with workshop assistants to ensure the retail space is continusly maintained.
• Be committed to helping Glasgow Wood uphold its values in relation to people and the environment.

Key Skills

• Excellent customer service skills.
• Excellent communication skills.
• Be flexible and able to complete tasks when asked at short notice.
• Confident with I.T. including using excel/ office and Xero - full training will be provided.
• Excellent time management skills, and able to prioritse tasks approately.
• Appropriate literacy and numeracy skills.
• Competent problem solving skills.
• Able to give attention to detail and being accurate.

Experience & Knowledge

• Essential that candidates have some experience of office work.
• Retail/sales experience is desirable.
• A passion for working with customers and offer a high quality service.
• An understanding of the importance of enviornmental sustainability.
• An understanding of the challanges involved working for a social enterprise.
• Experience of working with wood is deserable, but not essential.
• Experience of working in a volunteering environment is deserable, but not essential.

Training

• Health and Safety including manual handling and work on site safely.
• Waste minimisation training.
• Ongoing proffessional development opportunities.

It’s a very exciting time to join the Ramblers. We have been instrumental in helping Britain experience the great outdoors for almost 90 years. But we are looking to the future, not the past.

We know not everyone has the same access to the outdoors, so we’re continue to fight for change. We campaign, protect paths and lead walks so no matter who you are, you can enjoy the benefits of getting out into the fresh air and wide-open spaces.

We need your drive, knowledge, skills, and creativity to help us raise awareness of the Ramblers and what we stand for, helping the charity grow its supporter base and meet our brand goals. Ultimately, you will help open up the joys and wellbeing benefits of walking to many more people.

About us

You might know us for our group walks, thousands of which take place every week across England, Scotland and Wales.

But there’s a lot more to the Ramblers. Since 1935, we’ve been fighting for the public’s right to enjoy Britain’s landscapes. We do it through campaigning for changes in legislation, opening up green routes in cities, maintaining paths and signposts, saving lost paths … and so much more.

Purpose of Role

We are looking for someone to help us shape public policy in Scotland in a way that ensures everyone can enjoy access to the outdoors. We want your help to make sure that those who currently have the least access are enabled to overcome the barriers they face, because they have the most to gain. You will help us engage with formal policy making processes, but also with the broader networks through which public policy is informed and shaped. You will become a key member of the small team that drives our public campaigning in Scotland.

The role

Key Responsibilities:

• Become the leading expert on access to the outdoors in Scotland and use your expertise to help make access more equitable.
• Create Ramblers Scotland policy and engage with formal opportunities to shape public policy.
• Develop and maintain high level professional relationships on behalf of the organisation to influence key stakeholders.
• Help Ramblers position itself in the Scottish public policy space and shape our campaign priorities.
• Develop and support a network of campaign volunteers and build their capacity.

The person

Knowledge and Experience

Essential:

• Good knowledge of policy issues relating to walking and the walking environment in Scotland or related policy areas.
• Proven ability to use your knowledge of Scottish political systems and structures to conduct effective advocacy.
• Line management of staff and/or volunteers or leading project teams.
• Ability to develop strong, collaborative relationships with stakeholder

Desirable:

• Ability to travel throughout Scotland and occasionally across Britain, full driver’s license and access to a car
• An active and demonstrable interest in walking and engaging people with the outdoors

The Ramblers promote diversity and welcome applications from all sections of the community.

Values and Behaviours

Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people.

Inclusive– We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.

Inspiring– We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.

Empowering– We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.

Responsible– We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.