- Advertised from 7th April 2022
- 35 hours per week
Role
Partners in Advocacy is one of the largest providers of independent advocacy in Scotland, delivering high quality advocacy services since 1998.
Partners in Advocacy is looking for a Full-Time Administrator to join our Glasgow Office. Experience of providing a high level of administrative support to a busy team is essential.
We are seeking an enthusiastic, socially aware person with excellent communication and customer service skills to join our team. Excellent organisation skills are essential, as is a good working knowledge of MS Office software, including Word, Excel and Outlook etc., and experience of working with the public. The ability to work on your own initiative is crucial. The successful candidate will have a minimum of one year’s experience in a similar role.
Application notes
A full job description, person specification and application form can be downloaded from our website Vacancies – Partners In Advocacy. If you have any queries you can contact Gina Morgan on 0141 847 0660 for an informal chat or email her at gina@partnersinadvocacy.org.uk
Closing date for applications is 5pm Friday 22nd April 2022.
Candidates selected for interview will be contacted shortly after the closing date. Please note that we will be conducting interviews remotely.
As the Executive Officer at Forth Valley Advocacy you will join us at an exciting time in our development as we continue to deliver a recently extended contract for Independent Advocacy services in the Forth Valley area, currently extended until October 2024 with the option of extension to October 2025. This is a crucial post which will allow Forth Valley Advocacy to continue to provide high quality and person led Independent Advocacy services across the Forth Valley area.
As the Executive Officer, you will manage a team of energetic and enthusiastic Advocacy Workers, Team leader and Service Adminstrator. You will build strong partnerships with our funders, our referrers, external organisation, local communities and our colleagues in the NHS and Local Authorities. You will be the public face of Forth Valley Advocacy.
You will report and be accountable to the Chair and the Board of Trustees.
You will bring enthusiasm and leadership skills to the organisation during this exciting period of growth.
At present our office base is in Falkirk but hybrid working arrangements are in place, allowing for some working from home.
Finance and Admin Assistant
- Part time
- £23,650 – £26,875 pro-rata
- Kirkintilloch
- Closing 2nd April 2024
Ceartas is an independent professional advocacy service which works with all people aged 16 and over in East Dunbartonshire. We are currently recruiting for the following positions:
The post holder will provide assistance and support to the Management team in all aspects of finance and administration. They will provide support with internal and external communications.
Purpose
We are currently in search of a passionate and experienced Learning and Development Trainer. This pivotal role is dedicated to crafting and delivering comprehensive training programs meticulously tailored to empower our staff members with the essential skills and knowledge they need. These programs are designed to enhance proficiency across our advice lines, encompassing benefits and debt.
It is essential that you have experience in welfare benefits and/or debt as well as delivering innovative and practical training.
Major Duties
Ensuring training courses are researched, created, and delivered to a high standard, using the latest developments and technology.
Monitoring and assessing the skill level of each member of staff within the organisation. Ensuring that all team members have the level of knowledge to perform at a high level.
Maintaining the external training accreditations awarded to the organisation.
Maintaining knowledge of the latest developments within the knowledge areas the organisation addresses as well as the latest learning and development techniques.
Major Tasks
To be a subject expert on benefits and welfare related areas.
Prepare and brief colleagues and departments as required.
Main Job Activities
1. To be a subject expert:
Understanding the rules, laws and regulations within the relevant subject area.
Review and highlight key information to colleagues from relevant literature, journals, and reports.
Identify areas of improvement for the organisation’s advice service, working with colleagues to implement strategic development plans.
Support relevant marketing and media activities.
2. To influence the operational processes associated with the relevant subject area:
Identifying and implementing key improvements across both advisor and customer journeys.
Strong depth of understanding related to enquiry patterns and trends.
Planning and horizon scanning to provide the most up-to-date information for our advisors.
3. Identify and develop collaborative partnerships with stakeholders within the subject area:
Partnership working with organisations we are currently engaged with, in addition to establishing possible new partnership opportunities with those we are not.
Monitoring, understanding, and responding to external consultations and changes within the relevant subject area.
4. Prepare and brief both senior colleagues and external stakeholders as required:
Regular development of reports and written briefings.
Inform and collaborate with our internal training department to influence training content.
Support advisory staff when required, providing subject specific guidance.
5. To undertake any other duties as reasonably requested by Line Manager.
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