- Advertised from 9th March 2022
- Salary depending on experience. 35 hours per week
Role
We are looking for a highly motivated and ambitious individual with a passion for our organisation, its aims and ethos together with the drive to see and achieve new revenue streams.
As part of the Senior Leadership Team the Business Development Manager working under the direction of the General Manager will be responsible for diversifying the business and developing a pipeline of exciting new and innovative opportunities which will support the changing needs of residents, building on our strong successful track record locally.
In addition the post holder will oversee all Administrative functions in the Bureau.
This role primarily involves working with the General Manager in:
- Devising and driving forward the business development strategy across a range of existing and new income streams
- Building and developing a pipeline of multi-year funding grants and contract income
- To ensure that relationships with funders are maintained and that reporting to funders is achieved on time and in accordance with requirements.
- Securing significant income to underpin the Bureau’s ambitious growth strategy
- Driving innovation into service delivery
- Deputising for the Senior Executive Team as required
- Overseeing the Administration Department at the Bureau and the services it provides to specialist departments.
The successful candidate will have:
- Experience of income generation activities, including bidding for contracts, statutory grants and successful funding applications
- Experience of building constructive partnerships and collaborations which deliver income revenues
- Values and beliefs which are aligned to the work of Citizens Advice
- An innovative and entrepreneurial flair, ability to generate new ideas quickly and a ‘can do’ proactive approach to their work
- Flexibility and ability to adapt to the changing demands of the role
Application notes
Please return completed applications to: alasdair.christie@invernesscab.org
Closing date: 25th March 2022
Downloads
We are looking for an enthusiastic, dynamic and motivated person to join our team. The Session Supervisor has day to day operational responsibility for the delivery of a high-quality generalist advice service within Airdrie Citizens Advice Bureau. The Session Supervisor is responsible that the quality of advice delivered is in line with the Scottish National Standards and Citizens Advice Scotland’s Membership standards.
This post also supports the learning and development of a high-quality service by providing formal training to volunteers and staff as and when required.
The successful applicant will be encouraged and supported in their personal development by the Bureau Manager.
Employee benefits
Airdrie Citizens Advice Bureau offers excellent terms and conditions and is an inclusive employer considering flexible working arrangements where appropriate. For more details of some of the other benefits on offer to our employees, please contact us for more information.
Core Duties
- Provide supervision and support for advice workers, particularly in relation to advice enquiries, CASTLE data entry and enquiry entry.
- Support advisers to produce accurate, legible and complete client records.
- Contribute to building and supervising an effective team, understanding the importance of continual improvement of the service.
- Undertake advice work as and when required.
- Implement effective Triage Service
- Support and maintain uniform advice standards and contribute to their development. Ensure that advice work undertaken complies with CAS Quality Audit standards, Scottish National Standards.
- Actively implement the Aims and Principles of the CAB service, together with its other policies.
Essential Criteria
- Delivery of advice and information services to clients.
- Ability to work without supervision
- Basic training skills
- Ability to deal with staff, volunteers and the public in a calm, caring and competent manner
- Ability to analyse and interpret complex information
- Ability to prioritise own work and that of others, meet deadlines and manage workload in a pressured environment
- Ability to give and receive feedback objectively and sensitively and a willingness to challenge constructively
Desirable Criteria
- At least 2 years’ experience of supporting others in advice provision
- A working knowledge of CASTLE for the purpose of recording client cases
- Commitment to ongoing training
- Working within the voluntary sector
- Experience of supporting vulnerable clients
Investing in Communities is a Scottish Government funded joint initiative of Midlothian Voluntary Action, Volunteer Midlothian and Dalkeith Citizens Advice Bureau that aims to improve the health, wellbeing and resilience of people in the Central Dalkeith and Woodburn areas through information, advice, learning and practical action.
The postholder is responsible for collaborating with partner organisations to develop, deliver and evaluate actions to achieve project aims. In particular, this includes advice and information provision for those in or at risk of financial hardship and building skills and knowledge of local people so they can make informed life and financial decisions.
Up to date understanding of Scottish and UK benefits system and experience of providing advice and information (paid or unpaid) to people experiencing disadvantage are essential. Postholder must hold City and Guilds Level 3 Energy Awareness Award, or be willing to work towards this as part of the role.
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Do you believe in the power of data to improve people’s lives and know that working with the public is vital to our mission? Research Data Scotland needs you!
We have an exciting opportunity to work in a multifaceted Business Management role to support the delivery of exemplary governance and operational excellence. This role works with stakeholders at every level in our organisation and as such we are looking to appoint a highly motivated and conscientious individual.
About us
Research Data Scotland (RDS) is a charity set up by the Scottish public sector and leading universities. We help researchers find and make use of data that can improve the lives of people in Scotland. Working in partnership, we do this by widening the range of data available, creating new data assets and providing a single point of contact for safe, secure and effective access to public data in a trustworthy manner.
Data is often locked away in lots of individual systems, across many different organisations, and isn’t in a format that makes access or integration easy. We can help researchers to unlock the potential of this data by giving them information and advice that speeds up and simplifies their work.
RDS aims to provide a step change in the service to researchers, whilst maintaining the high standards of information governance and data security already in place. We aim to work as openly as possible, maintaining standards in transparency and ethics. Our focus is on providing a streamlined service for researchers, as well as extending the range of data available through the service, particularly in the areas of Covid-19, NHS imaging, geospatial data, children and justice services.
Our partners include: Scottish Government, Public Health Scotland, National Records of Scotland (NRS), and the Universities of Aberdeen, Dundee, Edinburgh and Glasgow. We work closely with the national and regional safe havens. And we are in contact with other organisations in Scotland and across the UK in the data research sector, including public sector, research and commercial bodies.
About the job
The Business Manager will work closely with the Chair, CEO and Operations Director to manage, coordinate and schedule the regular cycle of our governance and business activities. This will include coordinating board meetings as well as maintaining our internal registers and ensuring our reporting mechanisms are top-notch! This post will be highly varied and vital to the successful delivery of our Business and Delivery plans.
There is a strong focus on developmental projects, operational risk, records management, governance, improving our performance and delivering our day-to-day charity operations. You’ll be an important member of our Operations Team, sharing your expertise with colleagues and board members, as well as independently leading on activities.
Reports to Operations Director
About you
You are a self-starter, with experience of working with stakeholders at every level. You’ll understand the importance of engaging well with board members, senior leaders and your colleagues to get their input into your work and support great governance. You are highly organised and thrive on managing multiple projects with different deadlines. You are keen to deliver, with an eye for detail and the pragmatism to understand our context and environment.
Life at RDS
We are a small friendly and highly engaged team of people. We promote continuous learning and work hard to build an inclusive and supportive workplace culture. We live our values of; integrity, transparency, courage, collaboration and humility.
Our people typically work a 35-hour week, with hybrid working on offer from day one. You can choose to work flexibly from home or use one of our desks in the Bayes Centre in central Edinburgh. The whole RDS team meets one day per month in-person in Edinburgh or at an off-site away day in the Central Belt. Individual teams organise their own in-person days to collaborate, develop and socialise together.
We offer 33 days’ annual leave (including public holidays) and have no set closure days. We have a generous pension and enhanced pay for parental/adoption leave. This list of benefits is being added to as the organisation develops, and you can help shape it as part of the team. Our Culture Group helps us seek feedback from colleagues across the organisation to make RDS an even better place to work.
Holistic Advice Worker AIM HI Project
- Part time
- £29,327 pro-rata
- Penicuik (On site)
- Closing 7th May 2024
Motivated person required to deliver the AIM HI Income Maximization Project across Midlothian.
The post holder will be required to provide holistic money and benefits advice to improve the circumstances and well-being of Midlothian families. The worker will provide help and assistance with checking benefit entitlement, completing benefit applications and challenging benefit decisions. The work will also include income maximisation, advice on budgeting, utility, housing and other issues including some assistance with debt (including housing debt).
Good interpersonal skills are essential and the post holder will work closely with referring professionals and be responsible for developing innovative ways to engage with some hard to reach groups.
14 hours per week with some flexibility. Combining the post with our other income maximisation vacancy will be considered. If you are interested in both posts please apply for both vacancies.
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