P/T Office and Training Administrator
- Part time
- £26,037 – £28,778 pro-rata
- Glasgow
- Closing 21st March 2022
- Advertised from 2nd March 2022
- 21 hours per week
Role
Based in our Glasgow office (but with the option of some home working) this is an exciting opportunity to play a vital role in delivering the important work of the Child Poverty Action Group (CPAG) in Scotland. You will provide administrative support in relation to our training, events, finance, personnel, marketing and other activity – all aimed at contributing to ending child poverty in Scotland. You will join a busy team supporting the work of our Office Manager, Events Manager and Marketing, Communications and Administrative Officer.
You will have experience of office administration as well as of administering training, seminar or conference type events. You will have excellent customer care skills and the ability to work with a diverse range of people. Just as importantly you will have excellent organisational skills, be able to work under pressure and to prioritise your tasks.
CPAG wants a society where all children can enjoy their childhoods and have fair chances in life to reach their full potential. Come and help us end child poverty for good.
Application notes
For more information about this post, and to download a job pack, visit our website cpag.org.uk/jobs or contact recruitment@cpagscotland.org.uk or phone 0141 552 3303.
Closing date for applications: 9am Monday 21st March
Interviews will take place online: Tuesday 29th March
Major Tasks
To be a subject expert on benefits and welfare related areas.
Prepare and brief colleagues and departments as required.
Main Job Activities
1. To be a subject expert:
Understanding the rules, laws and regulations within the relevant subject area.
Review and highlight key information to colleagues from relevant literature, journals, and reports.
Identify areas of improvement for the organisation’s advice service, working with colleagues to implement strategic development plans.
Support relevant marketing and media activities.
2. To influence the operational processes associated with the relevant subject area:
Identifying and implementing key improvements across both advisor and customer journeys.
Strong depth of understanding related to enquiry patterns and trends.
Planning and horizon scanning to provide the most up-to-date information for our advisors.
3. Identify and develop collaborative partnerships with stakeholders within the subject area:
Partnership working with organisations we are currently engaged with, in addition to establishing possible new partnership opportunities with those we are not.
Monitoring, understanding, and responding to external consultations and changes within the relevant subject area.
4. Prepare and brief both senior colleagues and external stakeholders as required:
Regular development of reports and written briefings.
Inform and collaborate with our internal training department to influence training content.
Support advisory staff when required, providing subject specific guidance.
5. To undertake any other duties as reasonably requested by Line Manager.
Purpose
We are currently in search of a passionate and experienced Learning and Development Trainer. This pivotal role is dedicated to crafting and delivering comprehensive training programs meticulously tailored to empower our staff members with the essential skills and knowledge they need. These programs are designed to enhance proficiency across our advice lines, encompassing benefits and debt.
It is essential that you have experience in welfare benefits and/or debt as well as delivering innovative and practical training.
Major Duties
Ensuring training courses are researched, created, and delivered to a high standard, using the latest developments and technology.
Monitoring and assessing the skill level of each member of staff within the organisation. Ensuring that all team members have the level of knowledge to perform at a high level.
Maintaining the external training accreditations awarded to the organisation.
Maintaining knowledge of the latest developments within the knowledge areas the organisation addresses as well as the latest learning and development techniques.
As the Executive Officer at Forth Valley Advocacy you will join us at an exciting time in our development as we continue to deliver a recently extended contract for Independent Advocacy services in the Forth Valley area, currently extended until October 2024 with the option of extension to October 2025. This is a crucial post which will allow Forth Valley Advocacy to continue to provide high quality and person led Independent Advocacy services across the Forth Valley area.
As the Executive Officer, you will manage a team of energetic and enthusiastic Advocacy Workers, Team leader and Service Adminstrator. You will build strong partnerships with our funders, our referrers, external organisation, local communities and our colleagues in the NHS and Local Authorities. You will be the public face of Forth Valley Advocacy.
You will report and be accountable to the Chair and the Board of Trustees.
You will bring enthusiasm and leadership skills to the organisation during this exciting period of growth.
At present our office base is in Falkirk but hybrid working arrangements are in place, allowing for some working from home.
Finance and Admin Assistant
- Part time
- £23,650 – £26,875 pro-rata
- Kirkintilloch
- Closing 2nd April 2024
Ceartas is an independent professional advocacy service which works with all people aged 16 and over in East Dunbartonshire. We are currently recruiting for the following positions:
The post holder will provide assistance and support to the Management team in all aspects of finance and administration. They will provide support with internal and external communications.
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