This vacancy has now closed

Operations Manager

  • Full time
  • £44,800
  • Edinburgh
  • Closing 29th April 2022


  • Advertised from 22nd April 2022

Role

ENABLE Scotland is a dynamic and vibrant organisation dedicated to improving the lives of people with learning disabilities across Scotland.

Primary Job Purpose

ENABLE Works are the leading Scottish organisation delivering high quality employability services for people who have learning disabilities.

Your role is to lead one of five ENABLE Works regional areas delivering support services across the organisation.

You will lead on the (1) delivery of performance and quality standards, (2) meeting of compliance and contractual requirements and (3) developing new business opportunities to support people who have additional support needs into work.

Managing the All in Edinburgh contract, you will have significant working knowledge of the city of Edinburgh region and key employability stakeholders and sectors.

Leading a team of Employability Team Leaders, supporting their development as leaders and ensuring your wider team of Employment Coordinators deliver high quality services.

You will engage strategically with both local and national contract managers, ensuring contracts are delivered and relationships maintained.

You will lead on developing new business, in partnership with the Depute Director, creating new opportunities for services, securing, and implementing them.

You will play a key role in how ENABLE Works influences policy and support for people who have learning disabilities in Scotland.

A full UK drivers licence and access to a car for work purposes is essential for this role

Responsibilities

Delivering projects to plan:

  • Lead a team of Team Leaders to manage the quality and performance of a wider team, delivering an agreed performance and quality target annually.
  • Ensuring all activity, engagements and outcomes are recorded accurately on in-house system(s) for Management Information (MI) purposes, gathering accurate project information in line with project timescales and work plan, allowing for accurate forecasting and contingency planning.
  • Motivate and coach the team, driving performance in line with contractual targets, supporting the development of senior staff through effective mentoring.
  • Using a solutions-focused and creative approach, support teams to identify risks to effective performance, and identify and coach effective contingencies.
  • Manage regional income and expenditure in line with agreed budget
  • Supporting all internal audits and managing compliance requirements across the team.
  • Oversee and report on overall operations and staffing for the region
  • Liaise with funders and partners regarding contract delivery, ensuring contracts are maintained
  • Develop and maintain relationships with agreed organisations, negotiating new opportunities

Meeting performance expectations:

  • Manage quality and compliance standards effectively across the team - minimising financial risk associated with any non-compliance
  • Effective coaching and performance management with the team to ensure team meet and exceed performance expectations
  • Accurately forecast delivery and effectively contingency plan with team, working collaboratively with other managers, in order to future-proof performance and income
  • Innovating and collaborating across the team to support wider ENABLE Works performance

Contribution to strategy:

  • Lead on the development of grant applications and tenders for new services
  • Deliver an agreed business development target annually
  • Manage effective implementation and integration of new services into ENABLE Works
  • Sharing best practice and opportunities with ENABLE Works colleagues
  • Positive and flexible response to changes in work plans
  • Collaborative approach to team and departmental delivery
  • Managing your time efficiently in order to respond to additional duties as required
  • Supporting the training and marking of accredited staff training
  • Representing ENABLE Works and ENABLE Scotland with an understanding of departmental and organisational strategies

About You

Full clean driving license is essential and access to a car for business purposes

You will have significant working knowledge of Edinburgh and the Lothians key employability stakeholders and sectors

A PDA in Supported Employment is desirable

You should also have:

  • A commitment to support people with learning disabilities to get the jobs they want
  • Understanding of employability services and methodologies
  • Knowledge of the local area and it’s community assets
  • Knowledge of skills and employment services for disabled people
  • Knowledge of Supported Employment Programmes
  • An understanding of ESF compliance requirements
  • Understanding of relevant policy and legislation
  • Ability to profile skills and aspirations of people with learning disabilities
  • Ability to innovate and plan so people with learning disabilities can achieve goals
  • Ability to partner and negotiate with stakeholders
  • Professional presentation and personality
  • Self-management skills and the ability to meet duties effectively
  • IT literacy
  • Proactive and collaborative approach to team work
  • Commitment to personal and professional development
  • Experience of achieving success through innovation
  • Experience of working in a performance-focussed team
  • Experience of delivering learning
  • Experience of meeting/exceeding demanding compliance requirements
  • Experience of working with people who have multiple and/or complex barriers

About Us

At ENABLE Scotland we believe in developing all our staff and we provide an extensive learning programme together with in-house career development opportunities.

We also have an excellent range of staff benefits on offer including but not limited to:

  • Health cash plans providing a wide range of health benefits to help people cover the cost of their everyday health care.
  • Employee Assistance Programme
  • Cycle to Work Scheme
  • Season Ticket Loans
  • Generous Refer a Friend scheme

Starting a career with ENABLE Scotland is the first step towards making a real difference in our award-winning charity’s mission to help create an equal society for every person who has a learning disability.

ENABLE Scotland is an equal opportunities employer and our recruitment, selection and assessment process is based entirely on values, skills and competencies required of the specific roles.

Application notes

To apply please visit our website

Closing date: 29th April