Are you a marketing maven with a knack for audience engagement? We're seeking a dynamic individual to lead our marketing efforts and enhance our connection with diverse audiences. Reporting to the Director, you'll have the opportunity to shape our marketing strategy and make a tangible impact on our organisation's growth. Plus, you'll spearhead the marketing and communications for the upcoming Glasgow Doors Open Days Festival—an exciting opportunity to showcase Glasgow's architectural and cultural heritage to the world.

Full job description can be found in the recruitment pack below.

Enthusiastic, adaptable, and passionate about the arts and community? Join us!

We are looking for a Community Shed Manager to join our team.

Join us as our Community Shed Manager, overseeing the project’s development and growth. Your role will involve supporting local people in building and nurturing the project, fostering positive community connections, and ensuring sustainability. The Community Shed aims to encourage people to have fun, share skills, grow their self-belief and confidence through positive collective action.

You will be joining the team at an exciting time of change and growth, overseeing the Shed’s return to the expanded and refurbished NEA venue, which will include the Shed’s new workshop.

With an interest in and passion for making and mending, in the broadest sense, you are an enthusiastic and adaptable individual with excellent interpersonal skills, and a creative approach to problem solving.

Sistema Scotland’s vision is to improve lives and strengthen communities. Working with children, young people and their families, we focus on early intervention and stimulating generational social change. By playing music together in ensembles and orchestras, we aim to grow confidence, respect, teamwork and aspiration in the children, young people and communities we work with.

We deliver our work through six Big Noise programmes: Govanhill in Glasgow, Raploch & Fallin in Stirling, Torry in Aberdeen, Douglas in Dundee and Wester Hailes in Edinburgh.

We have an exciting part-time, job share opportunity for an Operations Manager to join our team in Big Noise Govanhill (Glasgow).

You will support the Head of Centre, and as part of the Big Noise Govanhill Senior Team, to ensure high quality procedures, processes and operational functions are embedded to maximise the success of the programme. A skilled project manager, you will also have experience of working with communities and volunteers, and will have a passion for music, along a belief in the benefits that a social programme such as Big Noise / Sistema Scotland can have.

This is a permanent part-time job share post, working 21 hours per week, Monday to Wednesday, with flexibility to work either 9am-5pm, or 10am-6pm.

Job Description

You will provide a key role in our front of house service, ensuring that our retail space offers a friendly customer experience. As part of your role, you will support the team with general administrative and financial tasks to ensure the smooth running of the office and retail area, all within a very busy retail and manufacturing environment.

Company Profile

Glasgow Wood Recycling is a social enterprise and charity established in 2006. We are committed to achieving a sustainable population and planet. We aim to reduce the amount of wood going to landfill by finding creative, and socially inclusive ways to reuse this valuable natural resource. We create this image to our customers, and try to encourage them to limit the amount of wood going to landfill.

The wood waste that we collect from all over Glasgow and further afield is gathered, and sorted at our South Street workshop. This helps achieve our enviornmental goals. We then reuse the wood waste to make quality furniture and design bespoke pieces for home, businesses and social sector organisations, anything from tables in bars to eco-gardens in schools.

Through these activities, and at the heart of what we do, we provide volunteer and training opportunities to local people, as a practical way of tackling unemployment and social exclusion. Our volunteers either participate in our workshop, help our drivers for delivery/ collection services, and offer support in our retail area, to ensure this is tidy and stock is in the correct piles.

Key Responsibilties

• To provide high quality front of house service to customers in store, as well as processing sales and payments.
• To maintain accurate filing systems & keep up to date record of finances, sales and customer order information.
• To process customer orders accurately for the workshop to manufacture, and answer telephone calls, electronic communications and correspondence.
• To contribute to the day-to-day facilities management e.g. recycling, storage waste and housekeeping.
• Helping ensure the office and retail environment is attractive to both customers and staff.
• Be willing to support volunteers and trainees, and undertake appropriate career training.
• To laise with workshop assistants to ensure the retail space is continusly maintained.
• Be committed to helping Glasgow Wood uphold its values in relation to people and the environment.

Key Skills

• Excellent customer service skills.
• Excellent communication skills.
• Be flexible and able to complete tasks when asked at short notice.
• Confident with I.T. including using excel/ office and Xero - full training will be provided.
• Excellent time management skills, and able to prioritse tasks approately.
• Appropriate literacy and numeracy skills.
• Competent problem solving skills.
• Able to give attention to detail and being accurate.

Experience & Knowledge

• Essential that candidates have some experience of office work.
• Retail/sales experience is desirable.
• A passion for working with customers and offer a high quality service.
• An understanding of the importance of enviornmental sustainability.
• An understanding of the challanges involved working for a social enterprise.
• Experience of working with wood is deserable, but not essential.
• Experience of working in a volunteering environment is deserable, but not essential.

Training

• Health and Safety including manual handling and work on site safely.
• Waste minimisation training.
• Ongoing proffessional development opportunities.