Volunteer Co-ordinator
- Part time
- £25,445 pro-rata
- Larbert with hybrid working arrangements
- Closing 7th March 2022
- Advertised from 7th February 2022
- 26 hours per week, Monday to Friday. £17,890.per annum
Role
Forth Valley Advocacy provide Independent Advocacy services across the Forth Valley area and we are funded until October 2023, with the possibility of extension to October 2025.
We are looking to recruit a part time Volunteer Co-ordinator to establish a Volunteer Advocacy programme. You will recruit, support, supervise and train Volunteer Advocacy Workers who will empower Advocacy Partners by building their abilities to express their views and preferences in areas that directly affect their lives. Volunteer Advocacy Workers will support Advocacy Partners to have their voices heard and their rights protected. As Volunteer Co-ordinator you will manage all referrals to the volunteering service and you will carry a small caseload of Advocacy Partners.
At present our office base is in Larbert but hybrid working arrangements are currently in place.
Application notes
Closing date: Monday 7th March 2021 at 12 noon.
Interview dates: Week commencing 21st March via MS Teams Video Interview
Informal enquiries are welcome can be made to Leanne Murdoch, acting Chief Executive Officer, leanne@forthvalleyadvocacy.com
Diversity and Inclusion
Forth Valley Advocacy is committed to equal opportunities and anti-discrimination practices and we positively encourage applications from all sections of the community. We are particularly interested in attracting applications from applicants from diverse groups.
Downloads
As the Executive Officer at Forth Valley Advocacy you will join us at an exciting time in our development as we continue to deliver a recently extended contract for Independent Advocacy services in the Forth Valley area, currently extended until October 2024 with the option of extension to October 2025. This is a crucial post which will allow Forth Valley Advocacy to continue to provide high quality and person led Independent Advocacy services across the Forth Valley area.
As the Executive Officer, you will manage a team of energetic and enthusiastic Advocacy Workers, Team leader and Service Adminstrator. You will build strong partnerships with our funders, our referrers, external organisation, local communities and our colleagues in the NHS and Local Authorities. You will be the public face of Forth Valley Advocacy.
You will report and be accountable to the Chair and the Board of Trustees.
You will bring enthusiasm and leadership skills to the organisation during this exciting period of growth.
At present our office base is in Falkirk but hybrid working arrangements are in place, allowing for some working from home.
Purpose
We are currently in search of a passionate and experienced Learning and Development Trainer. This pivotal role is dedicated to crafting and delivering comprehensive training programs meticulously tailored to empower our staff members with the essential skills and knowledge they need. These programs are designed to enhance proficiency across our advice lines, encompassing benefits and debt.
It is essential that you have experience in welfare benefits and/or debt as well as delivering innovative and practical training.
Major Duties
Ensuring training courses are researched, created, and delivered to a high standard, using the latest developments and technology.
Monitoring and assessing the skill level of each member of staff within the organisation. Ensuring that all team members have the level of knowledge to perform at a high level.
Maintaining the external training accreditations awarded to the organisation.
Maintaining knowledge of the latest developments within the knowledge areas the organisation addresses as well as the latest learning and development techniques.
Major Tasks
To be a subject expert on benefits and welfare related areas.
Prepare and brief colleagues and departments as required.
Main Job Activities
1. To be a subject expert:
Understanding the rules, laws and regulations within the relevant subject area.
Review and highlight key information to colleagues from relevant literature, journals, and reports.
Identify areas of improvement for the organisation’s advice service, working with colleagues to implement strategic development plans.
Support relevant marketing and media activities.
2. To influence the operational processes associated with the relevant subject area:
Identifying and implementing key improvements across both advisor and customer journeys.
Strong depth of understanding related to enquiry patterns and trends.
Planning and horizon scanning to provide the most up-to-date information for our advisors.
3. Identify and develop collaborative partnerships with stakeholders within the subject area:
Partnership working with organisations we are currently engaged with, in addition to establishing possible new partnership opportunities with those we are not.
Monitoring, understanding, and responding to external consultations and changes within the relevant subject area.
4. Prepare and brief both senior colleagues and external stakeholders as required:
Regular development of reports and written briefings.
Inform and collaborate with our internal training department to influence training content.
Support advisory staff when required, providing subject specific guidance.
5. To undertake any other duties as reasonably requested by Line Manager.
There’s never been a better time to join FDAMH! With funding secured and a new structure in place we are recruiting an experienced Senior Service Manager to provide both mental health and operational management for our adult services.
The principal purpose of this post is to manage, support and co-ordinate the day-to-day operation of the allocated service areas and provide line management to their direct reports. You will work closely with the Senior Leadership Team on FDAMH wide matters, ensuring that your Mental Health experience is included in key organisation decisions.
The Senior Service Manager will be a skilled, knowledgeable and experienced individual. You must have substantive previous operational management, mental health experience and excellent communication skills.
Able to demonstrate previous experience of managing and developing teams using innovative systems to achieve challenging goals, you should be positive, supportive, able to work in a collaborative way, and have excellent interpersonal relationship skills.
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