Would you like to make a difference to a person’s quality of life? Would you like to learn BSL while being paid? We are looking for caring and motivated Support Workers to support deaf BSL users to join our team. Could that be you?

Who are we?

Deaf Action is a deaf-led charity, supporting and celebrating deaf people. We were established in 1835 and work with deaf people across Scotland and the South of England. Our work is geared towards empowering all deaf people to achieve their potential and fully participate in society, with equality of rights, access, and opportunity.

As well as our outreach service in Edinburgh, we are expanding our service provision in Glasgow and are looking for people who can make a major contribution to our plans for innovation and growth and who have the commitment and enthusiasm to contribute to the work of our support services to Deaf people throughout Edinburgh and Glasgow.

You can find out more about us at deafaction.org.

About you

We are looking for people who are caring, fun, motivated, willing to learn and show initiative. However, you would need some experience of working in a support service and managing /overseeing a team.

We will provide on the job training with the opportunity to complete formal qualifications in social care. If you have knowledge of BSL, or are a BSL user that is a bonus, however we will provide training if not.

The ideal candidates will be fully committed to our values, which can be found on our website.

The role

You will be leading a team to support *deaf people living in the community. As well as leading a team you will be lone working in the community, delivering a person-centred service supporting deaf people within their own living environment, to enable them to fully participate in the decisions affecting their lives, ensuring that wherever possible, service users benefit from informed choice, control, and independence. This will include both activities at home and within the community which will promote independence and social inclusion.

You will be accountable to the Support Services Area Manager. By working together, you will ensure that a consistent, high quality support service is provided to deaf service users in their own homes, and that staff are supported to develop and maintain such a service.

Due to the nature of this role, its essential that you can drive and have access to a car.

*deaf: this to includes Deaf Sign Language users, deafened, deafblind and hard of hearing people.

You will be asked:

• To actively monitor and develop individual and team performance by ensuring effective supervision and Performance Development Reviews/Reports (PDRs).

• Be responsible for any risk assessments at the service users home as part of your Health and Safety responsibilities.

• To provide clear direction, co-ordination, feedback, and day to day line management for the work of a delegated group of staff. Thus, ensuring their motivation to provide outcome focused, person centred services.

• To assess any new service users for the service and match them with staffs.

• To be involved in recruitment for new staff for the service.

• To take an active role in assessments / recordings and to work with service users to develop their skills and abilities to achieve identified outcomes.

• To assist service users with personal care tasks where appropriate.

• To be involved, as appropriate, with all household tasks, maximising service users’ participation.

• To record the day-to-day finances (where relevant) and household budgets of service users.

• To enable service users to access information to be fully informed of their rights and valid expectations from the service provided.

• To ensure the health, safety and security of individuals and their environment.

What is on offer? What do we offer?

• Occupational pension scheme with employer contributions of 6%.

• 32 days leave pro rata (including bank holidays) pro rata for part time.

• 24/7 access to an Employee Assistance Programme provided by Health Assured.

• In-house Mental Health First Aiders.

• Access to the Cycle to Work Scheme and IT Voucher Scheme.

• Ongoing support for learning and development through our PDR process

• Death in service benefit

We are a caring and compassionate team of 9 and, have a vacancy due to retirement, Supporting people living in the city of Perth and North Perthshire.

Assisting people who have been classed as homeless who may have been living in

temporary accommodation, sofa surfing, or fleeing abuse - the list is endless.

We provide 1:1 person-centred support to help people to sustain their tenancy. Getting to know the person, building trusting relationships, leading by example, and looking after ourselves and each other too.

Welcoming people with a wide range of skills and experiences – including those who have lived through life experiences.

We are flexible, humourous, and have a ‘can do’ spirit. Walking alongside people to help build their confidence and give them the tools so they can do this on their own.

Job Purpose

The role of a Floating Housing Support Worker (FHSW) will be to provide positive, practical, and emotional support to people who use our service, focusing on goals, promoting choices, and encouraging personal responsibility.

Multi-agency work, by building and maintaining effective professional relationships with a range of external partners we can ensure support for the people is tailored to their needs and their voices are heard.

People who use our services are often excluded from many other places and are often quite hard to reach, so a can-do attitude is essential. So our team are experts in building positive relationships with people who understandably find it difficult to trust others, demonstrating perseverance and resilience.

You will be responsible for maintaining your own caseload and service records. You will ensure that the service you provide is delivered in line with the Scottish Social Services Council’s Codes of Practice for Social Services

Any other duties directed by your Service Leader

Key Responsibilities

Warmth and Regard

• Treating people with kindness, dignity and respect
• Act with compassion and discretion.
• Recognises and values everyone (equality and Diversity).

Inclusion and Participation

• Builds local partnerships to understand the needs of each service locality
• To provide quality services to people through effective planning, monitoring,
• and reviews.
• Participating in organizational initiatives and opportunities to engage with
• colleagues and services across Simon Community Scotland
• Embracing technology in delivering your role.

Personalized and Creative

• Working with people to plan support that is person-centred and responsive to
• their needs and wishes being creative in your approach.
• Have a can-do attitude, to find solutions that are a good fit for someone, irrespective of who they are or the problem they have.
• Be intuitive, so when someone isn’t at their best, quickly recognize there’s probably something else going on and find ways to respond with care.
• Being adaptable and flexible, as things can change quickly.

Partnership and Collaboration

• Working and building a positive relationship and working in partnership with other
• providers.
• Deliver evidence-based outcomes for people.
• Demonstrates and promotes resilience

Leadership and Learning

• To act as an advocate, or facilitate advocacy, where appropriate by acting on behalf of
• people who use the service
• Ensure your practice complies with all SCS policies & procedures, with particular
• reference to HR, health & safety, equalities & diversity and confidentiality
• Maintaining SSSC registration and PVG membership
• Keep abreast of developments within the field and undertake relevant training and learning development as necessary and sharing with others.

Person Specification

Training and Qualifications:

Essential:

• SVQ 3 social care or willingness to work towards
• SSSC Registered or willing to become so

Desirable:

• Trauma-informed practice
• Assist/MHFA/SafeTalk trained

Experience:

Essential:

• Being creative in working alongside people.

Desirable:

• The lived experience of homelessness
• Experience working with a range of agencies as a team
• Networking and connecting skills

Knowledge and Skills:

Essential:

• Understanding of the issues faced by people who use services
• Understanding of regulatory requirements including SCSWIS, SSSC, HSCS
• Good digital skills or desire to learn

Desirable:

• Knowledge and understanding of homelessness, addictions, and mental health
• Evidence of good communication skills, written, verbal and digital

Personal:

Essential:

• Able to lead by example.
• A team player.
• A desire to learn and to develop innovative practice
• Flexible, responsive

Blue Triangle is a social care organisation that empowers people to thrive, by delivering solutions in connected communities which focus on the needs of each individual. We are looking for enthusiastic people who share our values (Kind, Passionate and Creative) to join our services accommodating and supporting people experiencing homelessness and empowering them to thrive.

If successful, you will be required to register with the Scottish Social Services Council within 6 months of your start date. After registration, there is a requirement to be qualified and to maintain professional learning, which we will support you to achieve.

Blue Triangle recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.

We welcome applications from all sections of the community.

What we offer:

Aside from offering a supportive and friendly environment where our people are valued and appreciated, we’ll see that your hard work and drive to succeed is rewarded.

• Competitive Salary and Pension Options
• Full time & Part time hours available
• Double pay for festive bank holidays
• Long service awards
• Fully funded SVQ3
• Access to our benefits platform with high street voucher and tech discounts and cycle to work scheme to name a few!
• Inhouse training programmes
• Significant Gym discounts
• Continuing Professional Development (CPD)
• 24/7 access to employee assistance programme, including counselling
• A wide range of family friendly policies
• Life Assurance cover of 3 times your salary
• Credit Union
• £200 refer a friend scheme
• And many more!

About the Role:

As a Support Worker, you’ll work as part of a team in providing safe, secure, supported accommodation for the people who use our services. You’ll do this by providing practical and emotional support and encouraging them to achieve their own personal outcomes in all aspects of their daily lives.

Main Responsibilities:

This Support Worker role working at East Kilbride involves working on a rolling rota covering a variety of nightshifts including some weekends. This role is 33.25 hours per week. The Support Worker will:

• work as part of a team providing safe, secure, supported accommodation for homeless people.
• support, review, monitor and evaluate through our case management system, to achieve a positive person-centred outcome for the people we work with in line with organisational, statutory and legislative requirements.
• maintain and update all recording systems and documentation in line with relevant policies, procedures and practice guidelines, including the occupancy agreement, within required timeframes.
• provide, plan and facilitate key work meetings, key work sessions, meetings, reviews and other internal/external meetings in conjunction with the person’s support plan.
• provide general advocacy and advice to the people we support, including assistance to enable them to meet the conditions of their occupancy agreements.

About You:

• To join us, you need to have a genuine passion for helping people.
• Ideally, possess 1 year of experience of working with vulnerable people and challenging behaviour which can be from personal, voluntary and/or professional experience.
• Demonstrated commitment and ability to undertake care practice in accordance with Scottish Social Services Council (SSSC) code of practice, National Care Standards, Scottish Commission for the Regulation of Care and the Associations policies and procedures.
• Ability to relate empathetically to people and recognise their right to choice and independence.
• Ability to work flexibly and as a lone worker.
• Able to use Microsoft or equivalent applications competently.
• Ideally, hold and SVQ level 2 or above and be willing to work towards an SVQ 3.

We care about one another whilst taking pride in the service we offer. You will be working in a company with a strong identity and with the guidance and support of experienced Managers you will be able to develop in your career.

Blue Triangle is a social care organisation that empowers people to thrive, by delivering solutions in connected communities which focus on the needs of each individual. We are looking for enthusiastic people who share our values (Kind, Passionate and Creative) to join our services accommodating and supporting people experiencing homelessness and empowering them to thrive.

If successful, you will be required to register with the Scottish Social Services Council within 6 months of your start date. After registration, there is a requirement to be qualified and to maintain professional learning, which we will support you to achieve.

Blue Triangle recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.

We welcome applications from all sections of the community.

What we offer:

Aside from offering a supportive and friendly environment where our people are valued and appreciated, we’ll see that your hard work and drive to succeed is rewarded.

• Competitive Salary and Pension Options
• Full time & Part time hours available
• Double pay for festive bank holidays
• Long service awards
• Fully funded SVQ3
• Access to our benefits platform with high street voucher and tech discounts and cycle to work scheme to name a few!
• Inhouse training programmes
• Significant Gym discounts
• Continuing Professional Development (CPD)
• 24/7 access to employee assistance programme, including counselling
• A wide range of family friendly policies
• Life Assurance cover of 3 times your salary
• Credit Union
• £200 refer a friend scheme
• And many more!

About the Role:

As a Support Worker, you’ll work as part of a team in providing safe, secure, supported accommodation for the people who use our services. You’ll do this by providing practical and emotional support and encouraging them to achieve their own personal outcomes in all aspects of their daily lives.

Main Responsibilities:

This Support Worker role working at Bonhill involves working on a rota covering a variety of shift patterns including some weekends. This role is 35 hours per week and is temporary until 19/2/25. The Support Worker will:

• work as part of a team providing safe, secure, supported accommodation for homeless people.
• support, review, monitor and evaluate through our case management system, to achieve a positive person-centred outcome for the people we work with in line with organisational, statutory and legislative requirements.
• maintain and update all recording systems and documentation in line with relevant policies, procedures and practice guidelines, including the occupancy agreement, within required timeframes.
• provide, plan and facilitate key work meetings, key work sessions, meetings, reviews and other internal/external meetings in conjunction with the person’s support plan.
• provide general advocacy and advice to the people we support, including assistance to enable them to meet the conditions of their occupancy agreements.

About You:

• To join us, you need to have a genuine passion for helping people.
• Ideally, possess 1 year of experience of working with vulnerable people and challenging behaviour which can be from personal, voluntary and/or professional experience.
• Demonstrated commitment and ability to undertake care practice in accordance with Scottish Social Services Council (SSSC) code of practice, National Care Standards, Scottish Commission for the Regulation of Care and the Associations policies and procedures.
• Ability to relate empathetically to people and recognise their right to choice and independence.
• Ability to work flexibly and as a lone worker.
• Able to use Microsoft or equivalent applications competently.
• Ideally, hold and SVQ level 2 or above and be willing to work towards an SVQ 3.

We care about one another whilst taking pride in the service we offer. You will be working in a company with a strong identity and with the guidance and support of experienced Managers you will be able to develop in your career.