About Us

Our aim is to find routes out of homelessness and into independent living for the people we support every day. Alongside our services, we have two social enterprises, that provide vital income for our charity as well as volunteering and training opportunities for people using our services and the wider community.

About The Job

The Director of HR and Corporate Services is at the heart of the business. Taking a lead on the HR, Risk, Legal and Compliance functions, this role is responsible for all internal operations, and also supports central functions.

A strong part of our culture is local accountability and as such this role will enable others to make decisions, devolving appropriate responsibilities on areas such as HR, procurement, contract management and facilities to other parts of the organisation while taking a strategic overview.

This is a new role where the postholder will have scope to review and update responsibilities, in conjunction with the CEO, to ensure the function works across the organisation.

The Director of HR and Corporate Services shares key leadership behaviours and accountabilities with the rest of the Leadership Team, while focusing on specific areas responsibility.

This role requires a PVG check.

Main Areas of Responsibility

• Governance: Ensure the correct governance arrangements, practices and systems are in place; are followed; and reviewed.
• Improvement projects: Take the lead on improvement projects across the organisation, involving appropriate people and teams.
• Business continuity: Ensure planning for business continuity is documented, prepared for and regularly reviewed.
• Health and Safety: Chair the health and safety committee and oversee implementation of policies and appropriate reporting
• Data Protection: Ensure our information management systems and retention schedules are up to date and information is secure, this includes IT security and support.
• People development: lead on Impactful People, our people development and feedback programme.
• Contractor management: direct and support external contractors on marketing, fundraising, people development and other projects.
• Oversee the work of the Directorate of Corporate Services team providing strategic decision making, professional guidance and support.
• Line management of 4 X Direct reports: Executive Assistant; Project Co-ordinator; HR & Payroll Coordinator; Volunteer & Community Fundraising Officer

Employee Benefits

• 35 days holiday including public holidays.
• Pension with People’s Pension (employees 3%; employers 5%).
• Casual dress code.
• On-site parking.
• Access to Organisational Development Programme.
• Access to advice and support through our Employee Assistance Programme.
• 15% staff discount plus free delivery for items purchased in Edinburgh Furniture Initiative.
• 20% staff discount at Four Square Park Cafe *excluding alcohol.
• Access to exclusive deals and discounts through our HR platform.
• Access to a staff support fund to help with unexpected one-off costs.
• Involvement in Four Square’s strategy planning.

Required Qualifications and Skills

We are looking for a candidate who can hit the ground running in this role and therefore we require candidates to have:

• Experience of working at a senior level within an organisation;
• Knowledge and understanding of the charity sector, preferably as an employee or a trustee
• Significant experienced of people management;
• Preferably qualified to CIPD Level 7 (or equivalent experience/qualification);
• Demonstrable knowledge of the legal and regulatory landscape of all aspects of corporate services to ensure understanding and compliance, including: HR; data protection; health and safety; and charity governance;
• Excellent project management and planning skills and be able to translate strategies into operational plans;
• Experience in coaching and developing members of a new team is desirable.
• Ability to think strategically and creatively while demonstrating good judgement when analysing and responding to complex issues.
• Works well under own initiative; is an effective member of a leadership team; and a skilled collaborator across an organisation.
• Highly organised with strong attention to detail.
• Confident and effective communicator with the ability to present information to a variety of different audiences.
• Confident with a variety of IT packages including Microsoft. Ability to create reports and analyse data to spot trends and act on them.

Reports to: CEO.

About Smart Works

Smart Works is a dynamic, high profile and fast-growing UK charity that dresses and coaches unemployed women for success at their job interview. We empower each woman by giving her the clothes and the confidence she needs to succeed. After visiting Smart Works, 69% of clients secure a job within a month, gaining financial independence and transforming their lives.

More information about who we are can be found on our website.

About the role

Smart Works is volunteer-powered and exists to empower all women who need help getting into work. As such, a fantastic opportunity has arisen for a proactive self-starter with outstanding leadership skills to take on the pivotal role of being the Head of Smart Works Scotland. Reporting to the Chair of the Trustee Board, the role is responsible for developing and delivering our core strategies and for the overall operation of our two centres in Glasgow and Edinburgh.

In practice, this involves leading a small staff team to thrive in their roles and deliver outstanding results, with direct line management responsibilities for 3 team members out of 8. It also includes representing our charity to a range of stakeholders across the region, contributing to our ambitious client targets and unlocking vital funds to deliver the Three Year Plan.

A major focus of this role will be to deliver, and support team members to aid delivery, of our annual fundraising target (c. £400k) via, grants and trusts, corporate partnerships, fundraising events, and identifying new income streams.

The Head of Smart Works Scotland must build strong working relationships with the staff team and Board of Trustees, foster excellent collaborations with a variety of stakeholders and have significant experience across multiple fundraising streams.

Whilst the successful individual will be supported by the Chair, Board of Trustees and colleagues in other centres, they will be expected to work autonomously and confidently in carrying out their duties. There may be occasional evening and weekend work in order to support fundraising, networking and key events as required.

The role will be based in our Edinburgh or Glasgow centre, and flexible working options are available.

If you are passionate about supporting women, are flexible, have excellent organisation and prioritisation skills and can liaise confidently and successfully with a broad range of stakeholders, then this is an ideal opportunity.

Duties and responsibilities

• Leading a staff team of 8 across two centres, ensuring all team members are thriving in their roles and continuing to develop their skills.
• Supporting each direct report with project deliverables and identifying continuous improvement opportunities in our ways of working.
• Oversee the smooth running of both centres, ensuring all client and service delivery targets are on track and all protocols such as safeguarding and governance are adhered to.
• Setting and delivering our core strategies, across all functional areas.
• Working with various staff members on targeted campaigns and corporate partnerships, providing guidance and support on the annual fundraising target c. £400k via our three revenue streams - Corporate, Community and Events, Grants and Trusts.
• Manage the day-to-day costs of the budget, contributing to timely process reconciliation with the Board Treasurer and Group Finance Team.
• Delivering financial activities to target, maintaining an up to date database with relevant income tracking and pipeline information to facilitate regular financial reporting to the Board of Trustees and timely process reconciliation with the Board Treasurer and Group Finance team.
• Supporting the team to raise awareness of our charity and increase our supporter community through social media campaigns and in-person events throughout the year.

Personal Specification

Essential Criteria

• Outstanding interpersonal and team management / leadership skills.
• Significant experience of generating income from a variety of sources, including Events, Trusts, Foundations, Community and Corporate sponsorship.
• Demonstrable experience of securing new business and onboarding new partnerships.
• Experience of managing four figure+ partnerships across the following activities: employee fundraising, sponsorship, commercial or grants.
• A strong networker, with relationship management experience across seniority levels and sectors.
• Strong presentation skills, with prior experience delivering engaging sessions to large audiences.
• Experience of balancing changing priorities and responding to delivery needs.
• Proactive approach to problem solving, with an entrepreneurial attitude towards fundraising strategy.
• Ability to work autonomously and also have a strong team focus and ethic.
• Good working knowledge and experience using Microsoft Office, Excel, Word, CRM systems.
• Target driven, with excellent organisation and time management skills to meet deadlines and monthly / quarterly KPIs.

Desirable Criteria

• An understanding of the employment and skills landscape in Scotland.
• Experience of working collaboratively with volunteer teams and / or in the not for profit sector.
• Financially aware, able to interpret basic financial accounts for reporting purposes.

Do you have a passion for developing funding opportunities to make a difference? Are you a natural leader who is skilled in managing a team who play an important part in organisational success? If so, we have a great opportunity for you to join Quarriers as Head of Business Development & Grants.

Your new opportunity

Quarriers have a rare and exciting opportunity for a Head of Business Development & Grants to work in partnership with our Associate Directors and Operational Managers to identify opportunities and develop new and existing services. You will manage and work closely with the Business Development & Grants team leading and implementing development strategies to support growth and funding for the overall organisation. You will play a key part in liaising with internal and external stakeholders and overseeing tender and funding opportunities including submissions.

As the Head of Business Development & Grants you will closely monitor and track potential tender opportunities including managing a portfolio of grants and funding aligned with department income and expenditure against budget and set targeted income.

This is a full-time permanent role working 35 hours per week (Monday – Friday) in line with our agile working policy, which blends home-working with office time and service visits.

What you will need to bring to the role

• Proven experience and understanding of implementing and managing business development strategies ideally within the social care/healthcare sector.
• An understanding of social care/healthcare service design.
• Skills in managing risk and business development with an understanding of the Grant funding landscape and innovative practice.
• Excellent IT knowledge and experience in using database systems.
• Extensive knowledge and experience at a senior level in a complex organisation.
• Excellent written and verbal communication and organisational skills to support strict deadlines and work in partnership with internal and external stakeholders.
• Previous experience of managing a team and delivering positive results.
• Driving licence is essential

What’s in it for you?

• Substantial holiday entitlement.
• Generous workplace pension.
• Family-friendly working policies and procedures.
• Life Assurance.
• Wider benefits including our Employee Assistance Programme, free physiotherapy & occupational health support.

Quarriers have Investors in People Platinum accreditation and are a Scottish Living Wage Employer

About Us

Quarriers is one of Scotland’s leading social care charities. We provide practical care and support for vulnerable children, adults and families who face extremely challenging circumstances. We challenge poverty and inequality of opportunity to bring about positive changes in people’s lives.