Role Summary:

This is an outstanding opportunity for a forward-thinking marketing professional with many ideas to join our passionate organisation. In this highly rewarding and engaging role, you will be given the platform to harness your creativity to support and attract service users to benefit from our programmes. What’s more, when you join us, you’ll discover a warm, friendly team driven by the same purpose.

The Sales & Marketing Manager will spearhead online and offline marketing initiatives, elevating brand visibility and attracting new supporters and donors for Bike For Good. This role entails orchestrating diverse campaigns, liaising with external partners and contributing to content creation across various channels.

The National Autistic Society is the UK’s leading charity for autistic people. Since 1962, we’ve been transforming lives, changing attitudes and helping to create a society that works for autistic adults and children.

We transform lives by providing support, guidance and practical advice for the 700,000 autistic adults and children in the UK, as well as their three million family members and carers. Autistic people turn to us at key moments or challenging times in their lives, be it getting a diagnosis, going to school or finding work.

We change attitudes by improving public understanding of autism and the difficulties many autistic people face. We also work closely with businesses, local authorities and government to help them provide more autism-friendly spaces, deliver better services and improve laws.

We have come a long way but it is not good enough. There is still so much to do to increase opportunities, reduce social isolation and build a brighter future for people on the spectrum. With your help, we can make it happen.

Who we are looking for:

We are looking for a highly motivated and results driven individual with extensive experience of volunteer management, to join our team as a Senior Branch Engagement Officer – Scotland.

Our network of Branches are entirely volunteer run by parents, carers and autistic individuals who want to make a difference to autistic people. They are local, community led and entirely responsive to the needs of autistic people in their area.

In this role, you will be responsible for supporting these branches to implement policies and procedures to keep activities safe and legal and become more sustainable.

To be successful, you will have good communication skills and have strong leadership qualities. You will need to have a good knowledge and understanding of volunteer management and be educated to at least university degree level in an appropriate discipline or proven track record in the field.

Where you will be working:

This role will be home based, so you must be able to work remotely (IT equipment will be provided). Candidates must be based in Scotland.

This is a permanent contract working 35 hours per week, Monday to Friday.

View the job description

What we can offer you:

• Pension scheme
• 25 days annual leave (pro-rata)
• Excellent induction, training and development programme including training about autism and opportunities to attend our conferences
• Online staff discount scheme for a range of benefits (cycle to work scheme, season ticket loan)
• Access to a 24-hour employee assistance programme
• Access to the Headspace App

About Lambhill Stables:

Lambhill Stables is a community owned charity in the North of Glasgow providing recreational, educational, training and employment opportunities. Our aims are to develop and deliver programmes of community-based activities in support of our provisions, to engage in viable and socially inclusive activity and to do so in a sustainable way.

Job Purpose:

This post is currently funded to 31st March 2025, and will require the post holder to assist in providing service and maintenance to customer bikes, service our fleet of bikes available for community hire, and take part in community. As the Bike Mechanic the role will require an ability to organise repair jobs and management of personal workloads working as part of the wider staff team, whilst providing a high standard of customer service and community engagement. There is a further opportunity for the right individual to support in the development of our bike workshop and help it become a pivotal part of our outdoor activities programme.

Main Responsibilities:

• Ensure that health and safety and operational delivery is in adherence with written policies and procedures and assist to update these in line with good practice

• Provide bike maintenance within the bike workshop

• Liaise with Lambhill Stables departments to ensure the smooth running of timetabled activities

• Facilitate during bike events promoting initiatives in keeping with the project

Skills and experience required

Technical:

• Cytech level 3 qualified, or equivalent professional experience

• Experience of working in a bike workshop, booking system, cash handling and reconciliation of receipts

• Cycle Leader trained

Operational:

• Friendly, approachable and helpful attitude

• Maintain accurate records of business activity

• Ability to deliver a high level of customer service

• Motivated with excellent communication skills

• Good team worker

• Experience of supervising and training volunteers

• Ability to work with minimum supervision, multi-task effectively and to meet tight deadlines

• Willingness to undertake flexible working hours

• Willingness to undertake an Enhanced Disclosure check

Personal Qualities:

• Ability to foster “a can do” culture by motivating others and actively seeking solutions to problems

• Flexibility, enthusiasm and the ability to lead and work as part of a small team

• Self starter who is proactive in raising issues and problems as they occur

• Team player who values colleagues and advice offered

Victim Support Scotland – Empowering People Affected by Crime

We put victims and witnesses at the heart of everything we do so they are heard, have improved health and well-being, feel safer, more secure, and informed and that we are an effective organisation, that makes a lasting difference.

Who We Are?

Victim Support Scotland provides support and information to people affected by crime and campaigns for victim and witness rights. Regardless of whether a crime has been reported, or when it happened, our services are free, confidential, and tailored to individuals’ needs.

Our vision is that people affected by crime – victims, witnesses, and their families – are treated with dignity and respect and are at the heart of the justice in Scotland. Our mission is to ensure that all those affected by crime receive high quality support that will help them to recover from their experiences. All our work is guided and underpinned by our six core principles of being engaging and compassionate; inclusive and accessible; person-centred; adaptive, flexible, and responsive; collaborative; and knowledgeable and skilled. Now is the time to join Victim Support Scotland, helping us work towards the ambitions of our 5-year plan: Empowering people affected by crime: VSS Strategy 2021-2026.

VSS is committed to the safeguarding and welfare of all of our service users and has a thorough and rigorous recruitment and selection process including PVG scheme checks in place to ensure this commitment is met.

What is the role

Reporting directly to the Head of Service, you will be responsible for a team of Co-ordinators who in turn manage groups of volunteers to deliver and evaluate the support to victims and witnesses, our service users, at local court and community-based services. You will be responsible for ensuring, within your services, that VSS’s organisational objectives are being implemented at a local level and have a role in business planning to ensure that all service users within your local area are aware of, and have access to, the support they need. You will be responsible for all aspects of people management for staff in your area, ensuring that employees and volunteers are supported, knowledgeable and capable to deliver the support that meets service user’s needs.

Location:Inverness office, with travel across the locality and further afield being an expectation of this role.

We offer a 28 hour working week. You will also join a rota of Service Managers to provide remote management support around the country on an on-call basis. You will receive an additional allowance for this.

Primary location: Inverness, however be able to travel throughout Highlands and Islands Locality essential (this includes Elgin, Inverness, Tain, Wick, Fort William, Portree, Stornoway, Lochmaddy, Oban, and Orkney, Shetland and the Outer Hebrides (Western Isles).

Work pattern:Monday - Friday 8AM - 8PM & Saturday 10AM - 4PM (the work pattern can be in between these hours, further details can be discussed at interview stage)

What you’ll need to be successful

We are looking for a dynamic, driven, and motivated individual with a proven track record in managing and supporting the delivery of high-quality support and staff within our community and court services across the Highland area. You must have a degree qualification or demonstrable equivalent experience, continuing professional development and the ability to plan and organise complex workloads with shifting deadlines in order to meet specific targets, ensuring quality output. Good verbal and written communications skills, along with the ability and confidence to develop effective internal and external relationships which deliver organisational goals. And willingness to be flexible in working hours and able to travel as required. In return you will receive, regular training, supervision and opportunities to expand your skills including learning about the criminal justice system.

As well as being responsible for your team, you will have lead responsibility for safeguarding across the Locality Manager team. In this capacity, you will work closely with the Head of Service Delivery and peers to actively contribute to the continuous improvement of our safeguarding across the locally delivered services.

Further details of this role are available in the job description

Please note - This post will be subject to a satisfactory PVG check and two satisfactory references.

What we offer?

When you work for Victim Support Scotland, your wellbeing is important to us. Not only do we offer a generous annual leave package of 39 days (Pro-rata) for this post and a 35 hour week, but you will also have access to our free health cash plan which includes cover for you and your family across a range of benefits, which include, dental cover, access to a virtual GP, counselling, legal support and discounts on gym memberships, cinema tickets, retail and much more. In addition we offer a generous pension, enhanced maternity and paternity pay and access to a credit union. Supporting employee development is important to us and we offer comprehensive learning and development opportunities.

If you are looking for a role with a purpose, where you can really make a difference, then this may be the role for you.