Operations co-ordinator
- Part time
- £18,000 pro-rata
- Airdrie
- Closing 21st March 2022
- Advertised from 7th March 2022
- 25 hours per week. 1 year fixed term contract.
Role
Airdrie Foodbank was established in 2014, under Calderbank Parish Church of Scotland and in partnership with the Trussell Trust with the aim of reducing the effects of food poverty in the Airdrie area by providing emergency food parcels to those in the community most in need.
We are now embarking upon the Trussell Trust Pathfinder Programme and now require an Operations Co-ordinator to help support our work.
MAIN PURPOSE OF THE JOB
The Operations Co-ordinator will be responsible for all day-to-day operations within the Foodbank, working closely with our committed volunteer team and under direction of the Development Officer to ensure provision of emergency food parcels to those in need in challenging times through our crisis food service.
The role holder will be responsible for managing donations of food, stocks, and for monitoring referrals to the Foodbank, and supporting collation of data on foodbank referrals and stocks distributed for the Trussell Trust. The safety and wellbeing of our clients, volunteers and staff is a priority and as such the role holder will play a key role in ensuring we are fully compliant and able to fulfil our obligations under Food Standards legislation and with regard to workplace health and safety.
The operations co-ordinator must maintain good working relations, not only with our referral agents and partners but also with our volunteers. The core values of the food bank must always be observed and promoted to ensure we offer the best possible support to those in crisis.
MAIN DUTIES AND RESPONSIBILITIES
(a) Volunteers and Communications
- Under the guidance and support of the Development Officer and Project Manager, recruit and train volunteers to undertake a variety of tasks within and out with the warehouse
- Responsibility for in house communications including updating of the notice boards and ensuring volunteers are well informed on policy.
- Coordinate a programme of ‘reward and celebrate’ for volunteers including social events and volunteer meetings
(b) Warehouse operations-
- Co-ordination of the crisis food parcel delivery and distribution service
- Bringing to the attention of the Development Officer any concerns regarding the day to day operations of the warehouse and be proactive in response to addressing problems or delivering improvements
- Tracking and recording of all food donations, stock management including monitoring stock levels and responding proactively to address stock shortfalls
- Ensure all warehousing processes and procedures are followed as per the Trussell Trust foodbank operating manual and food bank policies and procedures
- Arrange rotas of volunteers for all tasks including sorting and packing and collections from all permanent collection points
- Under direction of the Development Officer, ensure maintenance of the premises, its contents and security
- Co-ordinating food donations storage including annual and special collections
(c) Health and Safety
- Ensure warehouse maintenance to allow for the safe and hygienic storage of all donations and perishable foods
- Under the guidance of the Project Manager ensure the food bank meets all legal requirements including, basic food hygiene, manual handling and lifting, first aid and fire procedures; be compliant with safeguarding policy at all times
- Ensure compliance with all health and safety statutory requirements in the warehouse and across operations
(d) Data Management
- Responsibility for all referrals and stock donations data inputting and report to the Trussell Trust and Development officer as required
- Coordinate an annual stocktake and reconciliation to verify the accuracy of data recording
- Responsibility for the volunteer database
- Alongside the Project Manager and Development officer, ensure all digital and physical paperwork is retained and stored, or deleted/shredded, in the correct manner and in compliance with GDPR
(e) Partnership working
- Coordinate up to three annual food collections in partnership with Tesco including arranging volunteers and liaising with Tesco staff and community champions
- If required by the Development Officer, attend community events and meetings to promote the work of the foodbank
- Build relationships with food donators and assist in developing additional sources of food donations
(f) Other Duties
- Support the management of cash donations
- Financial tracking of all spends and reporting these to the Project Manager and Development Officer.
- Ensure compliance with the food bank expenditure policy
- Support other staff/volunteers as required, especially with the delivery of crisis service at busy times or when cover needed for annual leave
Requirements:
- Experience of project management and development.
- Experience of line managing volunteers
- Experience of working as part of a team.
- Preferable that the candidate has experience of working or volunteering within third sector organisations.
- Be willing to undertake a Scottish Disclosure check.
Key Skills:
- Good oral and written communication
- Excellent Analytical skills
- Basic IT skills (MS Office)
- Ability to work independently and unsupervised but also as part of a team
Personal attributes:
- Honesty and integrity
- Passionate about tackling poverty
- Understanding of working with a wide range of organisations including the voluntary sector
Application notes
Applications with CV should be sent to David Findlay, Project Manager. dfindlay@airdrie.foodbank.org.uk
Comms and Admin Officer
- Full time
- £26,838 – £30,408
- New Lairdship Yards, Broomhouse Road, Edinburgh, EH11 3UY (On site)
- Closing 22nd April 2024
Edinburgh Food Project provide food and other everyday essentials, support, and advice, while working with individuals, communities, and partners to address the root causes of poverty.
This is a fantastic opportunity to join the fight against poverty.
We are looking for someone who is an amazing communicator, highly organised, and digitally savvy to help us end the need for foodbanks for good.
This is a varied and vital job at the heart of our growing team: you will lead on all our internal and external communications, develop a style guide and brand guidelines, create and manage our website and social media content, work on campaigns and appeals, support fundraising events, keep our database and admin processes up to date and shipshape, and get involved at the frontline of fundraising.
While this role sits within our fundraising team, fundraising or charity experience isn’t necessary - you may come from another background altogether or be looking to take your career in a different direction.
You will likely have some comms and admin experience, excellent working knowledge of social media, a positive attitude, and a commitment to the vision, mission, and values of Edinburgh Food Project.
If you think that any of the following describe you then we want to hear from you:
Well-organised
Helpful
Efficient
Kind
Enthusiastic
Problem-solver
Creative
Accurate
Confident
Adaptable
Edinburgh Food Project offers a range of benefits including generous annual leave, competitive salaries, flexible working, and training opportunities.
Victim Support Scotland – Empowering People Affected by Crime.
We put victims and witnesses at the heart of everything we do so they are heard, have improved health and well-being, feel safer, more secure, and informed and that we are an effective organisation, that makes a lasting difference.
Who We Are?
Victim Support Scotland provides support and information to people affected by crime and campaigns for victim and witness rights. Regardless of whether a crime has been reported, or when it happened, our services are free, confidential, and tailored to individuals’ needs. Our vision is that people affected by crime – victims, witnesses, and their families – are treated with dignity and respect and are at the heart of the justice in Scotland. Our mission is to ensure that all those affected by crime receive high quality support that will help them to recover from their experiences. All our work is guided and underpinned by our six core principles of being engaging and compassionate; inclusive and accessible; person-centred; adaptive, flexible, and responsive; collaborative; and knowledgeable and skilled. Now is the time to join Victim Support Scotland, helping us work towards the ambitions of our 5-year plan: Empowering people affected by crime: VSS Strategy 2021-2026.
What is the role
This is an exciting opportunity to join our team as a Support Co-ordinator , working 35 hours per week.
Primary location: Motherwell, however you will be expected to cover all areas of Lanarkshire (Hamilton court, Airdrie court, Lanark court, Motherwell and Paisley court and community) locality.
Reporting directly to a Locality Manager, you will be responsible for ensuring, within your Service(s), that VSS’s local service development and delivery plan is being implemented within your geographical area(s). Service delivery is provided by a team of skilled and knowledgeable volunteers, you will be responsible for planning their deployment to ensure that the service delivered meets the desired outcomes of victims and witnesses of crime, our service users. Responsible for all aspects of a volunteer engagement with VSS at your services, including recruitment, induction, learning and development, ongoing performance management and support. Contributing to business planning and co-ordination ensuring that continuous learning takes place to monitor that the outcomes of service users are being met.
If you are looking for a role with a purpose, where you can really make a difference, then this may be the role for you.
What you’ll need to be successful
We are looking for someone who is experienced in a similar role and can evidence of continuing professional development, effective leadership style, able to build confidence, motivate and improve performance. Analytical skills, must be able to understand, collect, analyse, report and present data. The ability to challenge stereotyping, prejudice, discrimination and bias. Good working knowledge of the voluntary/charity sector is required, as is a willingness to be flexible in working hours and able to travel as required.
Further details of this role are available in the job description - Support Co-Ordinator - job description - Victim Support Scotland
Please note - This post will be subject to a satisfactory PVG check, references, and proof that you have the right to work in the UK.
What we offer?
When you work for Victim Support Scotland, your wellbeing is important to us. Not only do we offer an enhanced annual leave package of 39 days, but you will also have access to our free health cash plan which includes cover for you and your family across a range of benefits, which include, dental cover, access to a virtual GP, counselling, legal support and discounts on gym memberships, cinema tickets, retail and much more. In addition we offer a generous pension, enhanced maternity and paternity pay and access to a credit union. Supporting employee development is important to us and we offer comprehensive learning and development opportunities.
The main focus of this new role is to grow and develop supporter relationships that secure the longer-term sustainability of ELFB through grants, corporate donations and sponsorships.
This role would be suited to someone with strong written communication skills and relationship building skills who is driven and well organised.
Key responsibilities
Relationship development
- Respond positively and professionally to supporter enquiries
- Identify and research funders, develop and maintain a pipeline of prospects
- Build and maintain relationships with funders
- Make applications to funders ranging from letters to small family trusts to large and complex lottery or statutory body bids.
- Ensure funding bid and reporting deadlines are adhered to and maintain productive relationships with all funders
- Report on performance and social outcomes
- Actively promote and encourage fundraising activity within the community
- Represent ELFB at fundraising and networking events as required
Fundraising Strategy
- Work closely with the Foodbank Manager to establish fundraising targets and strategy
- Support the development of a calendar of fundraising events
- Lead the development of supporter communications to effectively engage with all areas of the community across all channels including digital media
- Ensure compliance with all regulations, codes of practice and best practice in the sector
- Positively represent ELFB and its work at events, meetings and strive to increase awareness of the Organisations work and need for support
- Embed a fundraising culture throughout ELFB that maximises all opportunities for engagement and support.
Other:
- Undertake any other duties that may be reasonably expected to fulfil the role.
Person Specification
Essential:
- Experience of working in a fundraising role
- Experience of securing funds/contracts
- Experience of developing and submitting successful written applications
- Excellent written and face to face communication skills and the ability to connect with a range of different people
- Able to support and contribute in a committed and diverse team
- Ability to manage time effectively including working to tight deadlines
- Computer literacy with a good working knowledge of Microsoft Office Suite.
Desirable:
- Experience within the charity voluntary sector
- Understanding of GDPR and compliance re data handling
- Understanding of the causes and factors contributing to food insecurity and food poverty, and the need for crisis and more than food responses
- Knowledge of the funding landscape across Scotland
- Full Driving License
Authentic Voices Project Manager
- Part time
- £30,363 – £33,737 pro-rata
- Dundee (On site)
- Closing 29th April 2024
DVVA and the Protecting People Strategic Support Team based within Dundee Health and Social Care Partnership are seeking a passionate and dedicated Authentic Voices Project Manager to play a pivotal role in amplifying the voices and experiences of individuals with lived experience within strategic planning and decision-making forums. This will include an initial focus on the protecting people partnerships and committees. This position is instrumental in supporting a whole system culture shift in strategic spaces and ensuring that the needs, perspectives, and insights of the individuals we serve are authentically represented and integrated into the development and improvement of our programs and initiatives.
The post holder will be employed by Dundee Volunteer Voluntary Action and co-located to work as a member of the Protecting People Strategic Support Team (based within Dundee Health and Social Care Partnership).
Ideally you’ll have experience of supporting the engagement of people with lived experience as well as networking with a variety of partners and stakeholders. You’ll be able to balance the differing needs and expectations of those you are working with to facilitate successful working relationships and outcomes. Qualified to degree level in a relevant subject, and with significant working experience, you’ll have experience of project management and delivering change programmes.
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