Principle Duties & Responsibilities

The post-holder will:-

Establish and maintain contact with people affected by homelessness and/or multiple complex needs who use the service. This will necessitate working effectively with people who experience mental and physical ill health, substance dependence, offending, rooflessness and other support needs as appropriate.

Work as part of a team to help deliver an immediate response to individuals seeking assistance with homelessness, benefits, mental health and addiction support and safeguarding concerns, and help alleviate the crisis people are experiencing.

Carry out dynamic and comprehensive assessments of needs with individual clients liaising with, representing and referring to other providers such as homeless casework teams, NHS practitioners, housing, statutory and voluntary services.

Assist with benefits applications and representation at appeals, ensuring clients have access to full benefit entitlement.

Enter into supportive and empowering relationships with clients with the aim of assisting them to tackle the often complex issues in their lives and access the support and services they need to help them at that moment in time and longer term.

Deliver practical support to users of the service (e.g. assisting people with emergency food parcels etc. where required.)

Perform general contact and assessment duties within the service in order to supervise the operation of the service identify needs and communicate with the wider team.

Provide a welcome and assessment of clients coming into the service ensuring health and safety is a priority.

Deliver outreach support to help clients access community-based resources in their own locality.

Attend relevant forums and events and develop sound relationships with other key providers as required.

Monitor and record in a consistent and professional fashion all work carried out on the client’s behalf.

Participate in the ongoing review of service delivery in order to optimize the service's use of resources in order to best meet individuals’ needs.

Carry out any other duties as required by the management of The Marie Trust.

Hours of work: Monday – Thursday (9 am – 5pm, Monday to Thursday, 9.00am to 4.30 pm Friday’s)

This post is subject to the successful candidate to join the PVG Scheme membership for Regulated Work with Adults, provide two satisfactory references and proof of qualifications.

Are you an experienced manager in community care ready to take the next step in your career? Carr Gomm, a leading Scottish social care and community development charity is hiring an Operations Manager in Mid-Argyll, part of our Rural locality.

About Us:

Carr Gomm is a social care and community development charity; we provide person centred support which enables people to live their best possible lives. Since we supported our first person in 1998, Carr Gomm has grown to be a leading social care charity supporting over 4,000 people in Scotland.

Our services in Mid-Argyll (Oban, Lochgilphead, Tarbert and Campbeltown) are designed to help people thrive in their community. Whether it’s through person centred Care at Home, Mobile Homecare (Reablement), Responders or Housing Support. We are committed to ensuring people receive the right support at the right time, in the right way, guided by our values of Choice, Control, Openness & Honesty, Interdependence, Respect, Kindness and Compassion.

Our Impact:

We take pride in supporting our Rural locality through impactful community projects like the Keep Warm appeal. During the energy crisis, we delivered Keep Warm Kits to help people in Argyll and Bute stay warm. “ Thank you so much for the lovely warm box which was delivered to me today. Very useful and very much appreciated a really lovely gesture from Carr Gomm. Thanks again” – Liz from Campbeltown.

Responsibilities & Success Factors:

Reporting to the Senior Operations Manager for our Rural locality, you will be responsible for leading and managing by working closely with the Service Managers and the Local Management Team. You will ensure that the services are contractually compliant and managed within budget and organisational policies. You will be working within a busy and dynamic team, which requires the flexibility to be reactive to the everchanging environment.

Who we are looking for…

In our eyes, the best Operations Managers are natural leaders who are passionate, logical, and flexible; they have excellent communication and people skills which they use to forge strong, productive relationships; and they have the capacity to deliver.

We have an exciting opportunity in our Edinburgh Visiting Housing Support Service for an experienced Lead Practitioner. We offer either a full time role has the flexibility to work mainly Monday to Friday 9 to 5 there may be occasions where our service users require support out with these hours.

About Us

Turning Point Scotland is the biggest provider of services to people experiencing or at risk of Homelessness across Scotland, delivering support to around 2000 individuals on any given day, 4500 per year.

We believe that in many cases, Homelessness is entirely preventable. Where Homelessness is not or cannot be, prevented the experience should be brief and non-recurring.

We provide support to people who are;

• Experiencing Homelessness

• At risk of Homelessness; and / or

• Need some support to protect their home

Our Edinburgh Visiting Housing Support Service provides Housing Support to people who are at risk of becoming homeless, who are homeless or who have recently experienced homelessness to move to or keep settled accommodation and gain independent living skills. Your role as our Lead Practitioner will consist of 2 elements, Visiting Housing Support and Preventative Support.

About You

As our Lead Practitioner the support you provide will always be person centred, by involving people who know the person well, this includes family and friends, other health and Social Work professionals, Advocacy services and your fellow team members.

Whilst we very much welcome experienced practitioners, no previous working experience is needed; full training will be provided to you. We believe having the right values of respect, compassion, inclusion and integrity is all you need to join our team.

About the Role – Lead Practitioner

The support you provide will be varied from bidding on a house through ed index, assisting with budgeting, finances, benefits, supporting people to keeping on top of day to day household activities. You will be provided with all of the training, support and equipment required to successfully fulfil your role.

Turning Point Scotland offers a Salary Matching opportunity within the pay points of the role and based on experience.

You will be responsible for ensuring the smooth running of our joint Head Office and Scottish Braille Press reception at Robertson Avenue and providing an excellent level of customer service to colleagues, visitors and external contractors who visit or work within the building as well as those contacting Sight Scotland by post, email, or telephone. As well as coordinating front desk activities you will also be responsible for general office administration and facilities management tasks. You will also act as lead Fire Marshall and a nominated First Aider for the building.