An exciting opportunity has arisen for a dynamic and experienced manager to oversee the day-to-day management of Cruse Scotland West Area, this includes our teams in Ayrshire & Arran; Dumfries; Dunbartonshire; Glasgow & Greater Glasgow; Lanarkshire and Renfrewshire.

Candidates are required to have excellent interpersonal and organisational skills to provide managerial support, which is often provided from a distance.

Excellent communication skills are essential as the postholder is required to respond effectively to a wide range of enquiries which includes bereaved people. You will be required to establish effective working relationships with a range of Cruse Scotland volunteers and staff, as well as statutory funders and grant making trusts. Experience of volunteer management would be advantageous.

Due to the wide geographical spread of the role, the postholder will be required to travel occasionally to each of the service bases within our West Area; and to other locations within Scotland for meetings and training.

Whilst the role can be hybrid, we have recently secured a new office base in Glasgow so there will be a regular requirement to have a routine presence in the office.

Principle Duties & Responsibilities

The post-holder will:-

Establish and maintain contact with people affected by homelessness and/or multiple complex needs who use the service. This will necessitate working effectively with people who experience mental and physical ill health, substance dependence, offending, rooflessness and other support needs as appropriate.

Work as part of a team to help deliver an immediate response to individuals seeking assistance with homelessness, benefits, mental health and addiction support and safeguarding concerns, and help alleviate the crisis people are experiencing.

Carry out dynamic and comprehensive assessments of needs with individual clients liaising with, representing and referring to other providers such as homeless casework teams, NHS practitioners, housing, statutory and voluntary services.

Assist with benefits applications and representation at appeals, ensuring clients have access to full benefit entitlement.

Enter into supportive and empowering relationships with clients with the aim of assisting them to tackle the often complex issues in their lives and access the support and services they need to help them at that moment in time and longer term.

Deliver practical support to users of the service (e.g. assisting people with emergency food parcels etc. where required.)

Perform general contact and assessment duties within the service in order to supervise the operation of the service identify needs and communicate with the wider team.

Provide a welcome and assessment of clients coming into the service ensuring health and safety is a priority.

Deliver outreach support to help clients access community-based resources in their own locality.

Attend relevant forums and events and develop sound relationships with other key providers as required.

Monitor and record in a consistent and professional fashion all work carried out on the client’s behalf.

Participate in the ongoing review of service delivery in order to optimize the service's use of resources in order to best meet individuals’ needs.

Carry out any other duties as required by the management of The Marie Trust.

Hours of work: Monday – Thursday (9 am – 5pm, Monday to Thursday, 9.00am to 4.30 pm Friday’s)

This post is subject to the successful candidate to join the PVG Scheme membership for Regulated Work with Adults, provide two satisfactory references and proof of qualifications.

We have an exciting opportunity in our Edinburgh Visiting Housing Support Service for an experienced Lead Practitioner. We offer either a full time role has the flexibility to work mainly Monday to Friday 9 to 5 there may be occasions where our service users require support out with these hours.

About Us

Turning Point Scotland is the biggest provider of services to people experiencing or at risk of Homelessness across Scotland, delivering support to around 2000 individuals on any given day, 4500 per year.

We believe that in many cases, Homelessness is entirely preventable. Where Homelessness is not or cannot be, prevented the experience should be brief and non-recurring.

We provide support to people who are;

• Experiencing Homelessness

• At risk of Homelessness; and / or

• Need some support to protect their home

Our Edinburgh Visiting Housing Support Service provides Housing Support to people who are at risk of becoming homeless, who are homeless or who have recently experienced homelessness to move to or keep settled accommodation and gain independent living skills. Your role as our Lead Practitioner will consist of 2 elements, Visiting Housing Support and Preventative Support.

About You

As our Lead Practitioner the support you provide will always be person centred, by involving people who know the person well, this includes family and friends, other health and Social Work professionals, Advocacy services and your fellow team members.

Whilst we very much welcome experienced practitioners, no previous working experience is needed; full training will be provided to you. We believe having the right values of respect, compassion, inclusion and integrity is all you need to join our team.

About the Role – Lead Practitioner

The support you provide will be varied from bidding on a house through ed index, assisting with budgeting, finances, benefits, supporting people to keeping on top of day to day household activities. You will be provided with all of the training, support and equipment required to successfully fulfil your role.

Turning Point Scotland offers a Salary Matching opportunity within the pay points of the role and based on experience.

We are looking for a manager to lead our established Community Support and Development team in Aberdeen and Inverness. The post will oversee a team of four staff members (1.6 FTE).

Our targeted homelessness prevention projects are tailored to local needs and work in partnership with churches. We engage with individuals in communities to revitalise areas where the potential for homelessness is a real concern.

The role will involve overseeing a variety of work including the work of an existing Community Development Worker who oversees a drop-in on King Street in Aberdeen, Recovery & Resettlement Workers in Aberdeen and Inverness and a Women and Families Worker based in Torry.

Candidates will require significant experience and passion for working with people from a range of backgrounds including vulnerable individuals and a personal drive to see positive change in lives of people on the margins of society.

The role is open to opportunities for flexible working in conversation with the Director of Homelessness Prevention.

At Bethany we are committed to helping our employees flourish personally and professionally. Bethany provides 30 days of annual leave initially to all contracted staff, rising to a maximum of 40 days depending on length of service. We also provide enhanced payments for maternity, paternity, and adoption. Bethany also provides a company pension scheme and a death in service benefit scheme.

As Bethany is a Christian organisation, this post carries an Occupational Requirement in line with the Equality Act 2010. Please note that one reference must be from your church minister or leader to endorse your live and active Christian faith and commitment.