- Advertised from 27th January 2022
- Contract Type: Part Time, Permanent (£15,729 pro rata). 21 hours per week.
Role
About us
Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.
About the role
The Office Coordinator role exists to proactively develop and manage key administrative, operational and finance systems and processes for the Scotland office in Edinburgh. It ensures that procedures are followed and standards are met in the Scotland office and by Scotland staff. The role ensures procedures/systems support the agreed corporate strategies and programme in Scotland. The Office Coordinator role holder administers and maintains the annual budgeting process in Scotland, helps facilitate work across the team and ensures the smooth running of the office. The Office Coordinator takes meeting minutes, schedules meetings for Scotland and the Nations and Church Relations Division. The role supports the administrative needs of the Head of Nations and Church Relations and Division.
The Office Coordinator role exists to proactively develop and manage key administrative, operational and finance systems and processes for the Scotland office in Edinburgh. It ensures that procedures are followed and standards are met in the Scotland office and by Scotland staff. The role ensures procedures/systems support the agreed corporate strategies and programme in Scotland. The Office Coordinator role holder administers and maintains the annual budgeting process in Scotland, helps facilitate work across the team and ensures the smooth running of the office. The Office Coordinator takes meeting minutes, schedules meetings for Scotland and the Nations and Church Relations Division. The role supports the administrative needs of the Head of Nations and Church Relations and Division.
About you
You are organised, good with people and a team player. You have strong administrative and financial skills, demonstrate proficient IT skills and have an ability to cope well with multiple tasks. You communicate clearly and tactfully with people at all levels, both internally and externally. You are proactive and can work independently.
Competency questions
As part of your application you will be asked to demonstrate your suitability by giving answers to the following questions:
Build Partnerships
This set of behaviours supports our values of cooperation and partnership and our organisational commitment to building partnerships. It is about working with others in a spirit of cooperation, recognising that change is brought about through partnership with others. It covers building internal and external relationships, networks and partnerships. This means working collaboratively and overcoming obstacles to achieve mutual aims.
Tell us about a time when you actively consulted with others to ensure that you understood their needs or goals before taking action.
• What was the situation? What different expectations were involved?
• What was expected of you?
• What did you do? How did you take those actions?
• What was the impact? Were you successful? How did you know?
Steward Resources
These behaviours support our organisational commitment to efficient resource stewardship. They are about using wisely the organisation’s resources that have been entrusted to us by our donors. They involve ensuring value for money for our donors, supporters, partners and beneficiaries
Please tell us about a time when you were able to take action to end or reduce the inefficient use of resources
• What was the context?
• What was expected of you?
• What action(s) did you take?
• What was the impact of your actions? In what way(s) were you successful?
Deliver Results
This set of behaviours is about being personally accountable for our actions, recommendations and decisions in the context of Christian Aid’s vision of ending poverty. This includes organising and planning work, goal-setting, applying judgement, taking accountability and decision-making.
Tell us about a time when you planned, prioritised and monitored your own work to meet the team’s objectives to the standards required
• What was your context?
• What was your task/responsibility?
• How did you make your plan? What actions did you take?
• What was the impact of your actions? Were you successful? How did you know
Further information
This role requires applicants to have the right to work in the country where this position is based.
All successful candidates will require either a Basic or Enhanced Disclosure Barring Service certificate (DBS) as part of your clearance for commencing your role with us. Information will be forwarded to you by the HR team with your offer.
We value diversity and aspire to reflect this in its workforce. We welcome applications from people from all sections of the community, irrespective of race, colour, gender, age, disability, sexual orientation, religion or belief.
Christian Aid is committed to providing a safe and trusted environment for every person connected to the work we do; and to preventing any type of unwanted behaviour including sexual harassment and exploitation, abuse, and financial misconduct. Any candidate offered a job with Christian Aid is expected to share and demonstrate our values and adhere to Christian Aid’s Safeguarding policy and sign Christian Aid’s Code of Conduct.
You can expect a wide range of rewards and benefits, including a generous holiday allowance, a season ticket loan, and flexibility that will ensure you enjoy a good work/life balance
Application notes
Downloads
We are looking for an experienced and passionate Head of Counselling to lead and develop this highly-regarded Service. You will lead a team, oversee around 15 committed volunteers and ensure we deliver a safe, professional and effective service to a range of clients. The role is an excellent opportunity for the right person.
Full details can be found in the job description below however a summarised list of some of the main responsibilities can be found below.
The Head of Counselling has a key role:
- Managing and delivering counselling service.
- Ensuring robust governance of the service.
- Working with the church leadership team to ensure there is strong interface with other church ministries and that the counselling service is integral part of its vision and strategy
The Counselling Service is a member of the Association of Christian Counsellors and adheres to their statement of faith and code of conduct.
Main duties and responsibilities
- Lead and manage Ps & Gs Counselling Service.
- Manage Counselling Staff team.
- Oversee a team of volunteer counsellors.
- Provide support and guidance to both qualified and student counsellors.
- Ensure all qualified and student counsellors receive required level of supervision.
- Offer supervision as appropriate.
- Hold a personal caseload.
- Plan a programme of CPD for the team.
- Take the professional lead in reviewing/updating counselling policies and practices.
- Lead and supervise the development and implementation of all operational business plans and service improvement.
- Lead on the recruitment and induction of volunteer trainee and qualified counsellors and volunteer receptionists.
- Attend staff prayers and other staff meetings each week and establish working relationships with the wider staff team.
- Report annually to Vestry.
- You will be responsible for the budgets for the counselling service, under the direction of the Finance Team.
- Ensure team have regular safeguarding training and all safeguarding guidelines are followed.
- Follow GDPR guidelines and ensure IT is used responsibly, including safe storage and appropriate retention of client information.
- With the Support of the Counselling Advisory group, ensure a pattern of review for governance, best practice, guidance and procedures.
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Volunteer Engagement Manager
- Part time
- £25,000 pro-rata
- City of Edinburgh (Hybrid)
- Closing 29th April 2024
Volunteering Matters are a national volunteering and social change charity. We believe that everyone across the UK should have the opportunity to thrive. We bring people together through the unique power of volunteering, to overcome some of society’s most complex issues.
We are looking for a talented, dynamic, and professional Volunteer Engagement Manager to join our team in the City of Edinburgh. The right candidate would be someone who can work flexibly, is driven, and is passionate about supporting parents and families. It is also important that the post holder can commit to our organisational values – being Compassionate, Empowering, Inclusive, Positive and Straightforward.
An introduction to the role
In this role you will support the delivery and development of our established Family Supporters programme across the City of Edinburgh. Family Supporters is an effective mentoring programme which offers practical, emotional, and social support to parents and families across Edinburgh, empowering them to face a range of life challenges and issues. We recruit, train and match dedicated, local volunteers to help families every step of the way, spending 1-1 time together on a personalised set of goals chosen by the family, for the family. The programme supports parents and families in lots of ways such as improved living standards, budgeting skills, healthier eating, better school life and behaviour, help to access Education, Employment or Training, access to physical and mental health and wellbeing resources/aid, as well as introducing parents to community resources, to name a few.
Further information on Family Supporters Edinburgh can be found online, and on our website.
Information on Employee Benefits
Our ambition is to be the best place to work in the charity sector. We offer lots of employee benefits including:
- Fully flexible working
- Unlimited annual leave, to achieve a positive work-life balance
- Cycle to Work scheme
- Interest free season ticket loan (public transport)
- Competitive and supportive maternity/adoption/family leave provision
- Competitive and supportive sick leave provision
- Access to our free Employee Assistance line
Our ways of Working
We offer flexible working by default. This means that our staff have significant flexibility when it comes to place of work, working hours, and are empowered with the responsibility of managing their own diary and workload.
Part of your working week will need to be based in local communities within the City of Edinburgh, meeting with volunteers, parents and families, partner organisations and others. For the remainder of the time, you can be based from our City of Edinburgh office or at home (must be locally). If working from home, you will need good internet access and a suitable home working environment, all IT equipment, mobile phone and any home working supplies will be available.
Duties & Responsibilities
- Role model and display our organisational values – being Compassionate, Empowering, Inclusive, Positive and Straightforward
- Teamwork across the regional staff team and the wider charity, working in a flexible way
- Deliver and develop the Family Supporters programme across Edinburgh, meeting ambitious goals and milestones, ensuring all volunteers and families involved achieve positive outcomes
- Attract, recruit, train and provide ongoing support to a team of dedicated volunteers, from a wide cross-section of the community
- Maintain Volunteering Matters standards around quality and effective Volunteer Management
- Establish and maintain excellent working relationships with stakeholders including colleagues, volunteers, families, Social Services, Health and Education teams, third sector partners and others
- Support appropriate risk assessment, safeguarding, quality assurance and audit processes
- Develop relevant promotional material and information, for Family Supporters, and for our organisation locally
- Ensure quarterly statistical data is collected and that the programme meets its agreed goals, reporting format and schedule as required by our funders.
- Administration tasks including the use of Office 365, Microsoft Teams and other relevant software
This job description is intended to include the broad range of responsibilities and requirements of the post. While some variations may be expected, these will be at an appropriate level for the role.
Person Specification
Skills & Knowledge Required
- Excellent knowledge of the life challenges and issues that parents and families face in Scotland, and an understanding of “The Promise”
- An understanding of how to assess the needs of an individual, using a person-centered approach
- Excellent written and verbal communication skills
- Excellent people skills, able to build professional, long-term relationships with various stakeholders, to influence and motivate others
- Excellent time management and organisational skills with the ability to manage a busy workload and prioritise effectively
- Excellent IT skills including the use of Office 365, Microsoft Teams, and other software (training provided)
- A good problem solver, able to work independently and use own initiative
Experience Required
- Experience working directly with families, particularly those who face life challenges
- Experience in all aspects of effective Volunteer Management (recruitment, training, support)
- Experience developing strong working relationships with a range of internal and external stakeholders
- Experience of project management, achieving goals, managing a busy workload, and working to deadlines
- Experience of measuring the impact of mentoring/volunteering, and understanding the results
- Understanding of, and full commitment, to Equality, Diversity, and Inclusion
Role Reports To: Project Manager for Edinburgh
Qualifications
We are not looking for any specific qualifications, for this role. Relevant experience and skills are more important, along with a commitment to our organisational values.
Protection of Vulnerable Groups (PVG)
This role requires membership of the PVG scheme. Having a conviction is not necessarily a barrier to employment. If you are not currently a member of the PVG scheme, we can support you with the application process (fees will be reimbursed by Volunteering Matters).
We are looking for a full-time Team Leader to join our dynamic team in Edinburgh.
In this position, you will lead a team of Project Workers as they provide support and opportunity to the adults who attend Upmo.
On a day-to-day basis, Team Leaders supervise and coordinate activities on site, provided support to staff, ensure onsite operations are in line with policy and procedure and assist Team Managers with case and site management. We are looking for a confident communicator with excellent leadership skills and the ability to multi-task in a fast-paced environment.
This Team Leader position is primarily based in our service in Edinburgh, where we offer workshop activities to adults with learning disabilities and autism from Links House in Leith, and St. Margaret's House at Meadowbank.
The starting salary for this position is £24,100.
No formal qualification is necessary, but experience of working in social care is preferred.
Support and deputise for the Manager in their absence to deliver quality, person-centred day support services which meet the needs of service users and their carers.
Provide day to day leadership and supervision to the Support Workers to deliver an outcomes focused service.
Assist the Manager and Board of Trustees to develop the service.
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