Digital Planning and Engagement Analyst
- Full time
- £32,961 – £36,199
- Edinburgh (currently working remotely)
- Closing 10th January 2022
- Advertised from 21st December 2021
- Salary subject to evaluation. Fixed term – two years. Full Time or Job Share. 37 hours per week.
Role
Who are we looking for and why work at Children’s Hearings Scotland (CHS)?
At Children’s Hearings Scotland we are looking for creative, motivated and proactive digital professionals to join our Team in two exciting new roles: Digital Manager and Digital Planning and Engagement Analyst.
Our organisation recruits, trains and supports empathetic and committed volunteers. Our 2,500 volunteer Panel Members take part in children’s hearings, making decisions with and for infants, children and young people, and our network of 22 Area Support Teams provide support to Panel Members locally. We are committed to #KeepThePromise to Scotland’s infants, children and young people, and you would be joining us during an exciting period of change as we redesign the children’s hearings system with our partners and people with lived experience.
Our Digital Team
This is an exciting opportunity to be part of our new digital team. The Digital team are critical to the success of CHS, responsible for both maintaining our current systems; ensuring we operate them as effectively and efficiently as possible alongside defining and delivering future digital strategy and improvement. Delivering an excellent customer service focused frontline and technical support service to our volunteer community is critical and management of our digital assets, including Chromebooks provided to volunteers to support their role.
Following significant Scottish Government investment, over the past 3 years we have developed and launched an exciting new digital platform that supports delivery of our core business and are now looking for a team to take our systems to the next level.
The Digital Planning and Engagement Analyst will be responsible for working across a range of stakeholders to translate identified business needs into effective, value adding digital solutions.
We need a Digital Planning and Engagement Analyst who can work with our technical partners and stakeholders to deliver against the strategy, work to continually improve our digital offer and importantly support our volunteer community to embrace digital systems to improve their volunteering experience with CHS.
We are looking for candidates with previous experience of working within a customer facing improvement focussed digital environment, ideally within a public sector context. Experience of delivery in a Digital First context and a blended Agile/Prince 2 project environment would be beneficial but most importantly enthusiastic, motivated, people centred individuals who have creativity and vision to shape and deliver our digital future.
Whilst these roles are CHS based and you will be working across all areas of the National Team and Volunteer community, you will also be working closely with our partner organisation The Scottish Children’s Reporters Administration (SCRA) and our contracted technology partners.
Life at CHS
As an organisation that works within the children’s hearings system, we are passionate about making a positive contribution to improving outcomes for Scotland’s infants, children and young people. Our values are at the very heart of what we do every day. By working with us, you’ll be joining a diverse community of colleagues and volunteers.
At CHS we are proud to celebrate difference. We all have different skills, experience and backgrounds and we strive to have a friendly and inclusive culture where you can be yourself.
We offer an excellent benefits package, from health and wellness to finances and family. including: generous annual leave, flexible working and other leave policies, fantastic pension, Employee Assistance Programme, development opportunities and wider employee wellbeing initiatives.
Diversity and Inclusion
CHS is an equal opportunities employer. We encourage diversity and are committed to creating an inclusive environment for all employees. We actively encourage applicants from all protected characteristics and commit to providing any reasonable adjustments required during application and assessment process, and upon joining CHS.
Application notes
For more details and to apply, please download the application pack from the CHS website which includes information about the organisation, full job description and person specification, as well as the application link and instructions. If you wish to apply for this post, please complete the CHS application form via the link in the application pack. CVs are not accepted.
If you would like to discuss any working differently requirements or adjustments you may require throughout the recruitment and selection process please contact lynne.harrison@chs.gov.scot
For an informal and confidential discussion on the role, please email lynne.harrison@chs.gov.scot
Closing Date: Monday 10 January 2022
Interviews are likely to be held in the weeks beginning w/c 17 January 2022
After the closing date, this role profile won’t be available on our website, so please save a copy when you apply.
Scottish Women’s Aid has an opportunity to join their membership services team as a Participation Lead. This role has been established within SWA core work for a couple of years offering the opportunity to develop our participation work as an organisation and managing the relationship with the Survivor Reference Group (SRG), a group of women with lived experience who offer their invaluable knowledge and experience to our work. This position will work as a part of the Membership Services Team, but work very closely with other teams within the organisation including Policy and Training.
Location: Blend of home working and office, based in Rose Street, Edinburgh or can be entirely home-based anywhere in the UK. Please talk to us about your flexible working requirements.
Victim Support Scotland – Empowering People Affected by Crime.
We put victims and witnesses at the heart of everything we do so they are heard, have improved health and well-being, feel safer, more secure, and informed and that we are an effective organisation, that makes a lasting difference.
Who We Are?
Victim Support Scotland provides support and information to people affected by crime and campaigns for victim and witness rights. Regardless of whether a crime has been reported, or when it happened, our services are free, confidential, and tailored to individuals’ needs. Our vision is that people affected by crime – victims, witnesses, and their families – are treated with dignity and respect and are at the heart of the justice in Scotland. Our mission is to ensure that all those affected by crime receive high quality support that will help them to recover from their experiences. All our work is guided and underpinned by our six core principles of being engaging and compassionate; inclusive and accessible; person-centred; adaptive, flexible, and responsive; collaborative; and knowledgeable and skilled. Now is the time to join Victim Support Scotland, helping us work towards the ambitions of our 5-year plan:
VSS is committed to the safeguarding and welfare of all of our service users and has a thorough and rigorous recruitment and selection process including PVG scheme checks in place to ensure this commitment is met.
What is the role
This is an exciting opportunity to join our team as a Support Co-ordinator , working 14 hours per week.
- Thursdays 9-6pm
- Saturdays 10-4pm
The successful candidate must have access to their own vehicle and willingness to travel off the islands on occasion (e.g. for training or development activities)
Primary location: Lerwick, however you will be expected to cover throughout the locality is required.
Reporting directly to a Locality Manager, you will be responsible for ensuring, within your Service(s), that VSS’s local service development and delivery plan is being implemented within your geographical area(s). Service delivery is provided by a team of skilled and knowledgeable volunteers, you will be responsible for planning their deployment to ensure that the service delivered meets the desired outcomes of victims and witnesses of crime, our service users. Responsible for all aspects of a volunteer engagement with VSS at your services, including recruitment, induction, learning and development, ongoing performance management and support. Contributing to business planning and co-ordination ensuring that continuous learning takes place to monitor that the outcomes of service users are being met.
If you are looking for a role with a purpose, where you can really make a difference, then this may be the role for you.
What you’ll need to be successful
We are looking for someone who is experienced in a similar role and can evidence of continuing professional development, effective leadership style, able to build confidence, motivate and improve performance. Analytical skills, must be able to understand, collect, analyse, report and present data. The ability to challenge stereotyping, prejudice, discrimination and bias. Good working knowledge of the voluntary/charity sector is required, as is a willingness to be flexible in working hours and able to travel as required.
Further details of this role are available in the Support Co-Ordinator - job description
Please note - This post will be subject to a satisfactory PVG check, references, and proof that you have the right to work in the UK.
What we offer?
When you work for Victim Support Scotland, your wellbeing is important to us. Not only do we offer an enhanced annual leave package of 39 days, but you will also have access to our free health cash plan which includes cover for you and your family across a range of benefits, which include, dental cover, access to a virtual GP, counselling, legal support and discounts on gym memberships, cinema tickets, retail and much more. In addition we offer a generous pension, enhanced maternity and paternity pay and access to a credit union. Supporting employee development is important to us and we offer comprehensive learning and development opportunities.
Are you an exceptional leader, ambitious for change to improve victims’ and witnesses’ experiences of the criminal justice system? Leading charity VSS is looking for high calibre and committed professionals to join our Board of Trustees.
- We are looking for people with a proven track record in: Strategic planning or Strategic communications and business development or IT and digital or Health
- We welcome applications from individuals with lived experience, or from all backgrounds, cultures, and communities
- Download a Recruitment Pack today: victimsupport.scot/about-us/news-list/join-victim-support-scotland-as-a-charity-trustee
Victim Support Scotland – Empowering People Affected by Crime.
We put victims and witnesses at the heart of everything we do so they are heard, have improved health and well-being, feel safer, more secure, and informed and that we are an effective organisation, that makes a lasting difference.
Who We Are?
Victim Support Scotland provides support and information to people affected by crime and campaigns for victim and witness rights. Regardless of whether a crime has been reported, or when it happened, our services are free, confidential, and tailored to individuals’ needs. Our vision is that people affected by crime – victims, witnesses, and their families – are treated with dignity and respect and are at the heart of the justice in Scotland. Our mission is to ensure that all those affected by crime receive high quality support that will help them to recover from their experiences. All our work is guided and underpinned by our six core principles of being engaging and compassionate; inclusive and accessible; person-centred; adaptive, flexible, and responsive; collaborative; and knowledgeable and skilled. Now is the time to join Victim Support Scotland, helping us work towards the ambitions of our 5-year plan: Empowering people affected by crime: VSS Strategy 2021-2026.
VSS is committed to the safeguarding and welfare of all of our service users and has a thorough and rigorous recruitment and selection process including PVG scheme checks in place to ensure this commitment is met.
What is the role
This is an exciting opportunity to join our team as a Support Co-ordinator , working 35 hours per week.
Work pattern: Monday - Friday between 8AM - 8PM & Saturday 10AM - 4PM
Expected to be able to work Thursday between 12PM - 8PM & Saturday 10AM - 4PM
Primary location: Falkirk Community Service, however you will be expected to cover all areas of Central & Fife locality
Reporting directly to a Locality Manager, you will be responsible for ensuring, within your Service(s), that VSS’s local service development and delivery plan is being implemented within your geographical area(s). Service delivery is provided by a team of skilled and knowledgeable volunteers, you will be responsible for planning their deployment to ensure that the service delivered meets the desired outcomes of victims and witnesses of crime, our service users.
Responsible for all aspects of a volunteer engagement with VSS at your services, including recruitment, induction, learning and development, ongoing performance management and support. Contributing to business planning and co-ordination ensuring that continuous learning takes place to monitor that the outcomes of service users are being met.
If you are looking for a role with a purpose, where you can really make a difference, then this may be the role for you.
What you’ll need to be successful
We are looking for someone who is experienced in a similar role and can evidence of continuing professional development, effective leadership style, able to build confidence, motivate and improve performance. Analytical skills, must be able to understand, collect, analyse, report and present data. The ability to challenge stereotyping, prejudice, discrimination and bias. Good working knowledge of the voluntary/charity sector is required, as is a willingness to be flexible in working hours and able to travel as required.
Further details of this role are available in the job description
Please note - This post will be subject to a satisfactory PVG check, references, and proof that you have the right to work in the UK.
What we offer?
When you work for Victim Support Scotland, your wellbeing is important to us. Not only do we offer an enhanced annual leave package of 39 days, but you will also have access to our free health cash plan which includes cover for you and your family across a range of benefits, which include, dental cover, access to a virtual GP, counselling, legal support and discounts on gym memberships, cinema tickets, retail and much more. In addition we offer a generous pension, enhanced maternity and paternity pay and access to a credit union. Supporting employee development is important to us and we offer comprehensive learning anddevelopment opportunities.
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