This vacancy has now closed

Top job! Director of Services

  • Full time
  • £41,708 – £42,416
  • Flexible. National Office is in Edinburgh. Home working until restrictions are eased, then flexible.
  • Closing 6th January 2022


  • Advertised from 20th December 2021
  • Permanent

Role

About the Role:

We are looking for an incredible Director of Services to join Support in Mind Scotland and ensure that our national and local services continue to be excellent and continue to develop so that we can support more people, in the ways that they need.

The Director of Services is both a strategic and operational role in a high growth and high impact organisation. They will write and deliver an integrated services strategy encompassing both our services delivered in local areas and our national services that focus on delivering outstanding services that change and improve people’s lives. They will line manage our service managers and support them to cohere our services together, better demonstrate our impact and grow our reach.

• To be responsible for the delivery of the services we provide and ensure that they are innovate, of the highest quality and people centred.

• To create and be responsible for the implementation of our services strategy to continuously improve quality, impact and reach.

• To line manage and lead our local area and national service managers to deliver brilliant services, generate and take advantage of opportunities and work with other divisions for the benefit of the charity as a whole.

• To design innovate services that support people with their mental health, working closely with other directors and the service managers to do so.

• To establish systems of efficient data gathering and then utilising that date to evidence impact and drive continuous improvement.

• To develop and work in partnership with a range of different stakeholders in order to increase our impact, generate new opportunities for the organisation and raise awareness. For example with HSCPs, commissioners and funders alongside the Director of Fundraising and business development.

• Support fundraising in identifying opportunities, writing bids and creating tenders as well as creating engagement opportunities for funders to ensure we have the resources we need to deliver the services that are required.

• To ensure that all services maintain compliance with our mission, vision, values, policy and procedures, legislative and Government requirements and are sustainable. To make sure our services are safe and act as a designated safeguarding lead.

• To contribute as part of the senior leadership of the organisation, lending your support, opinion and knowledge to organisation wide challenges and demonstrating organisation wide leadership.

Who are we looking for?

We are looking for someone who believes in the importance of brilliant, continuously improving sustainable services. Someone who is passionate about changing people’s lives for the better and facilitating others to have as great an impact as they can.

• You are passionate about making a difference to people’s lives and facilitating staff to have as great an impact as they can.

• You have a genuine passion for people and you can lead with both business and people in mind.

• You build strong trusting relationships and you believe in the vital importance of equality, diversity and inclusion.

• You have experience at senior management level and of leading large teams and multiple services.

• You have excellent written and oral communication skills.

• You can demonstrate impact in delivering and growing services and of creating the systems, processes and culture for operational excellence.

• You have a positive and enthusiastic ‘can do’ attitude and thrive on working in a dynamic workplace where you understand that everyone needs to be a leader.

• You have experience of leading in regulated environments and experience of delivering services that provide support to individuals with complex needs.

• You have experience of financial management and utilising budgets for impact.

• You are ambitious about what you, your team and the organisation can achieve. You see a challenge as an opportunity to improve and deliver outstanding service and support. You are a changemaker.

Could we be a match?

This is a great opportunity to join a thriving charity and help shape its future.

In return for your passion, innovation and dedication, we offer

• Professional development including funded opportunities

• An excellent leadership opportunity to make a lasting difference and develop your skills

• A generous 37 days’ holiday

• A 35 hour working week, enhanced sick pay & season ticket loan

• A great work life balance with flexible and blended working environment

• 24/7 access to an award winning Employee Assistance Programme providing free legal, financial and medical advice as well as support with life’s challenges.

We welcome and encourage job applications from people of all backgrounds and value the unique experience that each individual brings to our organisation. We are committed to equality, diversity and inclusion within our workforce, and to building a team made up of diverse skills, experiences and all kinds of life experiences.

Find out more about us on our Website at supportinmindscotland.org.uk and on Social Media.

Application notes

To Apply

Please email your CV, Covering letter and completed application form to join@supportinmindscotland.org.uk as soon as possible with ‘Recruitment - Director of Services’ as the title. We are keen to fill this position as soon as possible so will be running rolling recruitment.

If you consider yourself to have a disability, please complete the relevant section within the application pack to inform us of any arrangements that we may make to the interview process.

We reserve the right to close this advert earlier or later than stated, so please don’t delay your application to avoid any disappointment.


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