Team Leader
- Full time
- £28,000 – £35,000
- Home-based covering specific areas of Scotland, with the ability to travel regularly to Glasgow and Edinburgh. Looking for applicants based in Scotland.
- Closing 31st December 2021
- Advertised from 13th December 2021
- Starting at £28,000 increasing to £35,000 per annum Based on annual performance reviews. Permanent.
Role
Do you want to work with a leading advocacy charity organisation?
Do you have strong customer relationship skills?
Are you keen to make a difference to people who want to be heard when it matters most?
Then come and join us here at VoiceAbility.
Who are we?
VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, Government, health trusts and other voluntary and private sector organisations.
We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for almost 40 years. We make sure people are heard when it matters most.
About the role?
We have an opportunity for a Team Leader to join our team in Scotland at the start of our exciting new contract, to deliver and develop Social Security Scotland Advocacy. This is a permanent role, working full time, 35 hours a week. Reporting directly to the Operations Manager, you will be a passionate supporter of quality driven provision and in coaching others to achieve the same exacting standards of excellence in advocacy delivery.
What will you do?
• Drive the Scottish Social Security Advocacy contract to meet our organisations exacting standards
• Lead and directly manage a team of advocates
• Deliver a quality service where advocates are directed to deliver highest levels of performance against practice requirements and continuing professional development.
• Make performance decisions to move individuals through appropriate informal and formal capability and conduct processes, up to final written warning
• To meet on a regular cycle with Operations manager to review contract delivery through provision of accurate data and analysis of up-to-date practice
• To liaise with Contract Managers to ensure that notification of practice issues noted in KPIs are raised and dealt with at the appropriate level
• Ensure a culture of continuous performance improvement and staff development within your area of responsibility and team with clear objectives and regular supervisions in line with VoiceAbility’s performance management framework
• Actively work with Practice Management team to interpret practice and quality data to inform better advocacy by making informed decisions of what works well, ensuring that the highest standards of advocacy are achieved
• Develop and maintain productive relationships with Stakeholders, commissioners and other organisations and sector leads to support the organisation’s potential for growth in Scotland.
What are we looking for?
We are looking for a strong and resilient leader and coach with a proven track record in delivering high quality advocacy or equivalent discipline. You will be committed to driving high performance and practice standards, with the confidence to support members of your team who are underperforming. You will be experienced in managing risks relating to the safety and wellbeing of staff members and the safeguarding of service users. You will be a clear decision maker who can learn from reflective practice and has the skills to interpret operational data, reports and outcomes and translate into improved or consistent practice of others in the team.
What will you receive?
You will have plenty of opportunities to enhance your abilities with the opportunity to make a real difference every day. In addition, you will have excellent development opportunities including funded training and opportunities for career development
You will also receive:
• 28 days annual leave plus bank holidays, rising to 30 days after 5 years’ service.
• 5% employer pension & 3% employee contribution.
• Salary sacrifice pension scheme
• Separate Life Assurance Cover
• Staff discount scheme including retail discounts, entertainment, holidays etc
• Discounted Gym Membership.
• Employee Assistance programme.
• Supportive working environment fostering a good work/life balance.
• Support with continuous professional development.
Application notes
Closing Date for applications:4.00pm Friday 31st December latest
The Selection process: Our selection process will be a single stage, combining a written exercise/formal presentation, followed by a panel interview. Interviews will be held via Microsoft Teams, and you will need access to a laptop / PC for the written exercise.
Interview Date: First round Friday 17th December 2021, then ongoing
To apply please visit our website
Want to know more about VoiceAbility and the role?
Please call Mike Murphy Mobilisation Manager, on 07867 002 142 for an informal chat.
VoiceAbility are a Disability Confident employer. If you need to apply in a different way, please email scotlandjobs@voiceability.org
Equality and Diversity Statement
VoiceAbility believes in fostering an inclusive workplace which welcomes, values, and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.
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- £30,363 – £33,737 pro-rata
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- Closing 29th April 2024
DVVA and the Protecting People Strategic Support Team based within Dundee Health and Social Care Partnership are seeking a passionate and dedicated Authentic Voices Project Manager to play a pivotal role in amplifying the voices and experiences of individuals with lived experience within strategic planning and decision-making forums. This will include an initial focus on the protecting people partnerships and committees. This position is instrumental in supporting a whole system culture shift in strategic spaces and ensuring that the needs, perspectives, and insights of the individuals we serve are authentically represented and integrated into the development and improvement of our programs and initiatives.
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- Part time
- £28,583 pro-rata
- Options Fife – Respite and Outreach, Glenrothes (On site)
- Closing 28th April 2024
Do you have relevant experience of working with children and young people with a disability/and or autism or relevant experience in a similar sector or work environment?
About Aberlour Options Fife - Respite and Outreach
Options Fife Respite and Outreach provides a range of flexible support through outreach and overnight short breaks at weekends, evenings and school holidays to children and young people with complex learning disabilities and autism. We offer a high-quality child centred service providing positive and enabling experiences for the young people, supporting them through the challenges and complexities that enable them to work towards their individual outcomes and personal goals. We work closely with families and other professionals in providing support tailored around the child’s plan.
What we are looking for....
We are looking to recruit two Young People’s Worker Nights, working four nights on (10 hours per night) every second week. You will play a fundamental role in ensuring that the young people you work with have the best possible experience in working towards their objectives in line with their care plan, supporting children to progress within their individual outcomes. Whilst not without its challenges and demands, this is a highly rewarding role, where the work we do has a demonstrable impact on each young person's progress. Using a person-centred approach, you will provide enabling support ensuring the highest level of physical, personal, and emotional care. We support young people who have epilepsy, need personal care and need gastrostomy feeding. Aberlour, in conjunction with NHS, provides all staff with training.
We are looking for candidates who have a passion for working with young people with disabilities. It is desired but not essential that candidates hold a relevant qualification at an SCQF level 7 or above. Due to SSSC requirements you may be required to gain qualifications after starting with Aberlour.
At Aberlour we want to make sure every child and young person has the love, support and opportunity they need to reach their potential. If you share the same vision, we want you to join our team.
What we offer...
As well as a supportive team and excellent training opportunities, we want all our employees to feel valued and rewarded for the vital work they do. When you work with us, we'll recognise your efforts with generous annual leave, an excellent employer pension scheme and a range of deals and discounts across various retailers. Find out more about our Employee Benefits and our commitment to Equality and Diversity on our website.
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