Due to additional funding and internal promotions within the team, Changeworks have an exciting opportunity for enthusiastic, customer focused Energy Advisors
As an Energy Advisor at Changeworks you will have the opportunity to help households across the South East of Scotland to lower their energy bills and reduce their impact on the environment by providing high quality advice and information on topics including energy efficiency in the home, behaviour change, renewable technologies, sustainable transport and water.
Home Energy Scotland is a free, impartial advice service funded by the Scottish Government and managed by the Energy Saving Trust. Changeworks delivers the service in South East Scotland and the Highlands and Islands.
The ideal candidate and the role
To be successful in this role you should have a passion for customer service and be a confident communicator.
Our advisors speak to a wide range of customers with varied enquiries on a daily basis, providing them with high quality advice tailored to their circumstances and persuading them to take action and change their behaviours.
You will join a team of customer focused energy advisors in a fast-paced environment, taking inbound calls and making outbound calls to our existing customers. An interest in the environment and sustainability would be an advantage but is not essential as full training will be given.
In return you can expect
We will start to grow your knowledge of our services and energy efficiency straight away, the Home Energy Scotland advisor induction programme is an SQA accredited qualification, Energy Advisors are also required to complete the City and Guilds; Energy Awareness in the Home qualification. We will support the successful applicants with ongoing coaching, mentoring and development.
Benefits
We offer a wide range of staff benefits including flexible working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.
To apply: please visit our website - changeworks.org.uk/jobs
Closing Date for applications: 11am, Thursday 16 December 2021
Telephone Interviews: w/c 20 December 2021
Face to Face Interviews: w/c 20 December 2021
For further information about this post please contact Jack Murdoch on 0131 539 8628.
At Changeworks we remain working at home, where possible, in line with Scottish Government advice. This post would have typically been based at our Edinburgh office (36 Newhaven Road, Edinburgh) however we are currently designing our new ways of working. Over the coming months we will be looking to offer increased flexibility about where we work, in a hybrid of home and office base depending on the needs of each role.
Changeworks ~ delivering positive low carbon living