Are you passionate about community engagement and making a positive impact? Join Scotmid, one of the largest independent retail cooperatives in the UK. Operating Lakes & Dales Coop food retail stores in the north of England, we are committed to fostering strong community ties and driving meaningful change.

Role Description:

We are seeking a proactive Membership & Community Manager to lead our membership, community, and charity strategy across the Lakes & Dales Region. Your responsibilities will include developing membership initiatives, nurturing community relationships, fundraising for our Charity Partner, and orchestrating engaging events. This role will be instrumental in furthering our presence in the Lakes & Dales area.

Desired Qualities:

• Ability to work both independently and collaboratively with colleagues from various departments.
• Exceptional written, verbal and presentation skills.
• Eagerness and ability to take a hands-on approach to tasks and projects.
• Proficiency in independently managing multiple projects.
• Ability to organise engaging events.
• Ability to build meaningful connections with colleagues, members, communities, and charities.

Travel and Location Details:

You will be required to attend meetings and events at our head office in Newbridge, Edinburgh, as well as occasional travel across trading areas in Scotland and Northern Ireland. A valid driving license and willingness to travel are essential. Some overnight stays may be necessary.

What We Offer:

• A dynamic home-based role primarily centred around the Lakes & Dales Region (encompassing postcodes DL13, CA 10 & 12, NE25)
• Competitive salary, comprehensive benefits, and a company car
• 30-hour work week, with occasional evening and weekend commitments

Anyone working in Throughcare and Aftercare will already know who we are and what we do. That we have a strong reputation for living our values and are well respected for our approach to co-design with care experienced young people transitioning into adulthood, care leavers, and the workforce that supports them.

For anyone else reading this advert, you should know that we are Scotland’s only national charity and membership organisation for all those working with young people leaving care. We have a unique blend of statutory, third sector and private sector members who have the responsibility and accountability to improve the life chances of Scotland's care-experienced young people, and we support them through the following 5 pillars of our strategic plan:

• Listening to Young People
• Connecting Members
• Influencing Policy
• A system that privileges relationships
• All underpinned by: Good Governance.

At the centre of all our work is the voice of young people/adults leaving care and making the change to the system, policy and practice that will allow them to live happy successful lives on their own terms.

As we orientate to delivering on the Promise in 2024 and beyond, and to ensure the rights and voices of care experienced people and the workforce around them are heard, we are building capacity into the operational management of our team to accelerate our strategic priorities.

So if Staf sounds like the type of organisation you would like to contribute to; if you are open to working hard to support the internal culture and approach to being part of a small team that has each other’s back to deliver on our strategic priorities as you do the work itself; and if you have the required skills and experience to ‘hit the ground running’ then we would love to hear from you.

In return we can offer you the salary, annual leave and pension contribution outlined in the job description; flexibility over work base; an internal organisational culture committed to space for reflective supervision and team committed to working in a trauma-informed way and living our Values, We Listen. We Care. We Love.

About Aberlour Guardianship Scotland

Guardianship Scotland is a specialist statutory service providing Independent Child Trafficking Guardians (ICTG) to all unaccompanied asylum-seeking children, victims of trafficking and children vulnerable to trafficking who arrive in Scotland. We deliver this in partnership with Aberlour and Scottish Refugee Council on behalf of the Scottish Government.

The children and young people we help in Guardianship have been through unimaginable traumas. Now, they must cope with being apart from their families in a strange, new country. They face language and cultural barriers, and they enter complex systems which include the welfare, asylum and trafficking processes which are very complicated, and it can be difficult for them to understand.

We support young people to understand these processes, stand by the young peoples’ side throughout these processes, support them to access the help they need and advocate when needed to ensure their views are clearly listened to. Our guardians support the young people to make informed decisions about their future and to settle into a new life in Scotland.

What we are looking for....

We are looking to recruit an experienced administrator. You will support the service with general and financial administrative tasks, as well as respond to enquiries via phone and email. You will have administrative experience gained through working within a busy office or social care environment. You will be experienced working with Microsoft Office packages including Excel and be able to create spreadsheets and deal with numerical information. You will have excellent communication and organisational skills. A sensitive approach to dealing with vulnerable people will be beneficial.

You will ideally have a relevant professional qualification at SCQF level 7 or equivalent experience of working in a busy office environment, to find out more information on what we are looking for in candidates click here

Find out more information on what we are looking for in candidates here.

At Aberlour we want to make sure every child and young person has the love, support and opportunity they need to reach their potential. If you share the same vision, we want you to join our team. To have a look at our values to understand more about what we are looking for from our employees, visit our website.

What we offer...

As well as a supportive team and excellent training opportunities, we want all our employees to feel valued and rewarded for the vital work they do. When you work with us, we'll recognise your efforts with generous annual leave, an excellent employer pension scheme and a range of deals and discounts across various retailers. Find out more about our Employee Benefits and our commitment to Equality and Diversity on our website.

Major Tasks

To be a subject expert on benefits and welfare related areas.

Prepare and brief colleagues and departments as required.

Main Job Activities

1. To be a subject expert:

Understanding the rules, laws and regulations within the relevant subject area.

Review and highlight key information to colleagues from relevant literature, journals, and reports.

Identify areas of improvement for the organisation’s advice service, working with colleagues to implement strategic development plans.

Support relevant marketing and media activities.

2. To influence the operational processes associated with the relevant subject area:

Identifying and implementing key improvements across both advisor and customer journeys.

Strong depth of understanding related to enquiry patterns and trends.

Planning and horizon scanning to provide the most up-to-date information for our advisors.

3. Identify and develop collaborative partnerships with stakeholders within the subject area:

Partnership working with organisations we are currently engaged with, in addition to establishing possible new partnership opportunities with those we are not.

Monitoring, understanding, and responding to external consultations and changes within the relevant subject area.

4. Prepare and brief both senior colleagues and external stakeholders as required:

Regular development of reports and written briefings.

Inform and collaborate with our internal training department to influence training content.

Support advisory staff when required, providing subject specific guidance.

5. To undertake any other duties as reasonably requested by Line Manager.