This vacancy has now closed

Top job! Head of Family Support

  • Full time
  • £42,267
  • Edinburgh (flexible)
  • Closing 6th December 2021

  • Advertised from 12th November 2021
  • 35 hours per week


An exciting opportunity has arisen for a senior management post within Families Outside. This is a key role for a dynamic and passionate individual interested in making a real difference in the lives of families affected by imprisonment.

Families Outside is the only national charity in Scotland that works solely to support children and families affected by imprisonment. This senior management post leads the strategic development and implementation of the work of Families Outside’s Family Support Team, linking the work of the Regional Managers and Regional Family Support Coordinators, and Group Work & Peer Support to improve outcomes for children and families throughout Scotland who are affected by imprisonment. The post holder will lead and inspire a team of managers to deliver high quality integrated support within our values framework. Undertaking and leading on significant projects, providing strategic leadership, and promoting and representing Families Outside are all key components of this challenging role.

If you are able to take strategic and operational responsibility for the support of children and families and have the ability to lead a team of dedicated staff, among other attributes, we would like to hear from you. Ideally, this role would be based in Edinburgh but would be feasible for anyone in the central belt.

About you

You will need a proven relevant track record, possibly gained in a range of sectors where you operated at a senior level with external audiences and engaged with, and influenced, a variety of stakeholders. You will also need demonstrable experience in managing and developing a diverse family support service, working collaboratively to support families caught up in criminal justice processes, significant experience of child and adult protection, and extensive experience of managing staff, students, and volunteers.

Someone who thrives on working collaboratively with others for the good of the business, you will be adept at building a network of good relationships and have an ability to develop a thorough understanding of the organisation and the wider sector quickly. You will be a good listener and positive influencer who communicates clearly verbally and in writing and, where appropriate, is able to persuade others to change their views, intentions, or actions.

The leadership role of Head of Family Support is key for the organisation: you will lead a team of 5, and as a member of the 4-person Senior Management Team will report directly to the CEO. Providing leadership and effective day-to-day management of the Family Support Team, you will ensure that Families Outside is a key contributor to local and national policy and the lead national voice on issues relating to families affected by imprisonment.

This is an exciting role for the right applicant and comes at a time where Families Outside has undertaken a major restructuring programme and recently revised our Strategic Plan for the next 4 years. This is an exciting time to join the team, where you will have the opportunity to deliver the ambitions of Families Outside within a newly established Senior Management Team.

Application notes

Closing date for applications: 5pm on Monday 6 December 2021

Interviews: w/c 13 December 2021 (Interviews, if possible, to be held in person at 17 Gayfield Square, Edinburgh EH1 3NX)

Please submit your application in Word format to the email address on the form. Do not convert it to a PDF. Our head office address is also provided on the form if you wish to post your application, but we would strongly advise emailing instead.

Informal enquiries are welcome: please contact Elaine Stalker (Head of Resource & Development) on 07958 794149 or 0131 557 9800. Alternatively, you can email for further discussion about the post.