Reporting Relationship

The Director of Operations reports to the CEO, and attends all Board meetings.

Overall Purpose

The Director of Operations is responsible for governance and operations for Edinburgh City Mission. With specific oversight of finance, fundraising, IT, HR, communications, building management and governance; including Data Protection; Safeguarding and Health & Safety. As such, they lead & line manage the Operations team and will regularly report to the Board on all aspects of their role.

Hours of Employment

35 hours a week, worked flexibly with at least 4 days a week in the office. Hours will vary due to occasional staff meetings, training, events, etc.

Occupational requirement

Edinburgh City Mission is committed to sharing the Christian gospel with the people of Edinburgh. It is essential that every member of the team personally own, communicate and implement the aims and objectives of the Mission, sharing the Mission’s core beliefs and values to the public. Therefore there is a requirement for the post-holder to be an evangelical Christian.

Way of working: you are expected to:

• Actively participate in the life of the Edinburgh City Mission team.
• Act in a professional manner at all times.
• Work in accordance with the Aims and Values of Edinburgh City Mission.

Job Details

Operations, IT and Communications:

• Line manage the Operations team (currently 4 FTE)
• Responsible for assessing Edinburgh City Mission’s IT and other technology needs and sourcing these as required.
• Provide ongoing management of technology needs.
• Provide strategic direction of communications channels (content to be shaped by CEO)

Health & safety and building management:

• Manage the office facilities at Washington Lane
• Responsible for negotiating and managing business contracts, services and leases of equipment.
• As Health and Safety Officer, develop, maintain and report on health and safety policies and procedures for both the office and the outreach teams.
• Manage and report any health and safety incidents appropriately.
• Oversee investment property

Fundraising & finance:

• Oversee the day to day finance operation of the charity.
• In liaison with the Finance Trustee, draft and manage the budget and accounts for auditing.
• Oversee the payment of bills, invoices, expense claims, payroll processing etc.
• Oversee the reconciliation of the accounts and tracking of income & expenditure of funds (using Xero)
• Oversee the implementation of the fundraising strategy & manage the fundraising team
• Oversee organisation wide event management

Governance:

• As safeguarding officer, you are responsible for developing, implementing and reviewing the organisation’s safeguarding policies and procedures to ensure they reflect the most recent laws and regulations.
• Respond to safeguarding issues, providing advice and support to staff and liaising where appropriate with the Local Authority and other relevant agencies.
• Named contact for the VSDS Disclosure Scotland scheme, overseeing the PVG scheme for all relevant staff and volunteers involved in regulated work.
• As data protection officer you will ensure all personal data within Edinburgh City Mission is gathered, stored and processed in line with current legislation.
• Manage and report on key risks within the organisation.
• Keep up to date with charitable governance requirements, informing the Board of any changes before they are implemented.

HR

• Oversee the HR function
• Ensure strategic alignment between overall vision, finance and people plans

Changes to the above may be made by the Board, with prior notice, in discussion with the post-holder.

PERSON SPECIFICATION

The successful post holder will have evidence of these characteristics:

Essential:

• Knowledge of Scottish charitable governance
• Experience of working in the charitable sector
• Team management experience
• Able to develop and implement strategic plans but also respond to rapidly changing situations
• Able to work collaboratively, understanding the complex needs of a range of stakeholders
• Experience of reporting to a Board of Trustees
• Evangelical Christian and actively involved in a church
• Enthusiastic about the aims of Edinburgh City Mission

Preferred:

• Professional level qualification in one of Finance, IT, HR or other operational area

Do you have a passion for developing funding opportunities to make a difference? Are you a natural leader who is skilled in managing a team who play an important part in organisational success? If so, we have a great opportunity for you to join Quarriers as Head of Business Development & Grants.

Your new opportunity

Quarriers have a rare and exciting opportunity for a Head of Business Development & Grants to work in partnership with our Associate Directors and Operational Managers to identify opportunities and develop new and existing services. You will manage and work closely with the Business Development & Grants team leading and implementing development strategies to support growth and funding for the overall organisation. You will play a key part in liaising with internal and external stakeholders and overseeing tender and funding opportunities including submissions.

As the Head of Business Development & Grants you will closely monitor and track potential tender opportunities including managing a portfolio of grants and funding aligned with department income and expenditure against budget and set targeted income.

This is a full-time permanent role working 35 hours per week (Monday – Friday) in line with our agile working policy, which blends home-working with office time and service visits.

What you will need to bring to the role

• Proven experience and understanding of implementing and managing business development strategies ideally within the social care/healthcare sector.
• An understanding of social care/healthcare service design.
• Skills in managing risk and business development with an understanding of the Grant funding landscape and innovative practice.
• Excellent IT knowledge and experience in using database systems.
• Extensive knowledge and experience at a senior level in a complex organisation.
• Excellent written and verbal communication and organisational skills to support strict deadlines and work in partnership with internal and external stakeholders.
• Previous experience of managing a team and delivering positive results.
• Driving licence is essential

What’s in it for you?

• Substantial holiday entitlement.
• Generous workplace pension.
• Family-friendly working policies and procedures.
• Life Assurance.
• Wider benefits including our Employee Assistance Programme, free physiotherapy & occupational health support.

Quarriers have Investors in People Platinum accreditation and are a Scottish Living Wage Employer

About Us

Quarriers is one of Scotland’s leading social care charities. We provide practical care and support for vulnerable children, adults and families who face extremely challenging circumstances. We challenge poverty and inequality of opportunity to bring about positive changes in people’s lives.

Edinburgh Napier Students’ Association (‘ENSA’ to our friends) exists to enable students to make the most of their university experience. We do this by representing, supporting, and developing Edinburgh Napier students to be successful in their studies; to try out new things; to engage in, and contribute to university life; to be healthy and happy; to bring about positive change; and most importantly have fun to make it an unforgettable experience.

As our CEO is moving on to pastures new, we are now looking to recruit a new Chief Executive Officer who will lead a motivated and dynamic professional staff of 14 and develop and support our three sabbaticals who, each year, are elected by the student community at Edinburgh Napier. The post-holder will have the opportunity to lead on the development and delivery of a new strategic plan as our Strategy 2021 – 2024 comes to an end.

About the Role:

Under the direction of the Board of Directors, the Chief Executive Officer is accountable for the leadership, management, and sustainability of the Students’ Association, alongside providing support to the Elected Officers enabling them to fulfil their duties to the best of their potential.

In this role, you will be required to coach, develop, and provide leadership to the Students’ Association’s staff and to take responsibility for ENSA’s management and administration within the accountability frameworks established by the Board of Directors.

The role holder will not only be forward-looking, with a continuous focus on improvement but also have a deep understanding and appreciation for student issues and student experience.

We truly believe in the power of diversity and understand that different viewpoints are important to achieving goals, that's why we welcome applications from people of all backgrounds and experiences.

For a comprehensive list of duties and full job description, please see the Recruitment Pack PDF.

What we will need from you:

• Experienced working at a board-level, either reporting to, or serving on a Board

• Excellent leadership, coaching and influencing skills to drive change forward.

• An excellent understanding of governance, compliance and university structures

• Writing high-quality reports and policy pieces

• Managing budgets and setting and overseeing internal controls

• Developing strategies and implementing strategic change Forging productive partnerships with stakeholders