- Advertised from 10th November 2021
- 35 hours per week. Permanent
- 1581
Role
Supporter Relations Officers (SRO’s) provide fundraising and administration support across the Fundraising directorate. This involves managing supporter enquiries and registrations for fundraising appeals and campaigns, as well as the full range of fundraising events. SRO’s are required to deliver first class Supporter Service, both in terms of quality of service and in terms of supporter satisfaction.
In providing administrative support, SRO’s are called on to manage a number of ongoing activities simultaneously, resolving issues as they arise by communicating effectively and efficiently with colleagues across the charity. SRO’s also need to deal with external response handlers and fulfilment partners to ensure comprehensive and rapid supporter service.
What we are looking for:
- Competent use of Microsoft Office packages in particular Word, Excel and Outlook
- Experience of delivering 1st class customer service including email, telephony, social media and post
- Must work well as part of a large team and ability to work on own initiative
- Ability to multi-task and prioritise workload in a fast-paced environment
What’s in it for you:
- Continued access to NHS Pension Scheme (subject to eligibility)
- Marie Curie Group Personal Pension Scheme
- Season ticket loan
- Loan schemes for bikes; computers and satellite navigation systems
- Continuous development
- Industry leading training programmes
- Employee Assistance Programme
- Flexible Working
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
About Us
Every day of your life matters – from the first to the last. When you work for Marie Curie, you understand that better than ever. We’re a passionate, committed and diverse team of more than 4,400 staff and 12,000 volunteers, here for people living with any terminal illness, and their families. We offer expert care, guidance and support, to help them get the most from the time they have left.
Everyone knows our daffodil, but it’s our warmth, creativity and care that touch lives. Here, we take the time to really get to know the people we care for and those who love them. And we do whatever it takes to give them the final days and hours they deserve.
Application notes
Closing date: 30th November 2021
Interview date: TBC
To apply, please visit our website.
We reserve the right to close this vacancy early. Agencies need not apply.
The Health Agency is a community led organisation that aims to address local health inequalities that lead to issues around health and wellbeing. We were established in 1999 and have been making a positive impact on the lives of local residents for 25 years.
As Receptionist you will be the first point of contact, providing a friendly and professional service to all callers and visitors. In addition, you will assist in a variety of administrative duties to support the smooth and efficient operation of The Health Agency.
Benefits of working with us include:
- 35 days pro rata Annual Leave, including Bank holidays.
- Auto-enrolment into Nest pension scheme – 3% contribution
- Cycle to Work scheme.
You should have experience and a working knowledge of reception duties including Microsoft Office packages. Knowledge of Salesforce would be beneficial.
At times you will be dealing with multiple callers and visitors therefore you must be able to adapt your communication style and use your own initiative to problem solve. You must also appreciate the need to respect the confidentiality of individuals and their information. This is a desk share vacancy. You must be able to commit to the days and working hours required.
The successful candidate will be required to apply for a Basic Disclosure check from Disclosure Scotland. The Health Agency will cover the cost of the application.
The ALLIANCE is excited to be recruiting a new Digital Hub Assistant to join the ALISS (A Local Information Service for Scotland) team.
The Digital Hub Assistant will support the day-to-day operations of the ALLIANCE Digital Hub which incorporates ALISS - A Local Information System for Scotland - and Digital Health and Social Care Programmes.
The successful candidate for this role should have:
- Proven experience in providing programme-specific administrative support.
- Proficient in using office software (Microsoft Office suite) and digital communication tools.
- Familiarity with digital tools and platforms, including content management systems and social media.
- Demonstrated ability to work collaboratively in a team environment.
- Strong written and oral communication skills.
- Ability to travel around Scotland with occasional need for overnight stays away from home.
- Proactive with the ability to prioritise workload and manage time effectively.
- An understanding and commitment to equal opportunities, non-discrimination, and accessibility.
As an ALLIANCE employee you will benefit from:
- 210 hours annual leave (equivalent of 30 days)
- 91 hours of public holidays (equivalent of 13 days) that can be taken flexibly
- Additional leave between Christmas and New Year
- Contributory pension scheme
- Open to flexible working (formal and informal
- Hybrid working – opportunity to work from home for part of the week
- Enhanced maternity and paternity pay
- Enhanced sick pay
- Employee Assistance Programme
- Learning and development opportunities
- Corporate rates for gym membership
- Time off in lieu
- Cycle Scheme
- Carer Positive Employer
The ALLIANCE is a healthy working lives employer and encourages a healthy work life balance and is happy to talk flexible working.
The ALLIANCE recognises that in real life, great people don’t always ‘tick all the boxes’. Even if you don’t meet every point on the job description, if this role and our organisation feels like a good fit for you, we still want to hear from you.
Business Support Officer
- Full time or Part time
- £26,330 – £29,088
- Edinburgh (On site)
- Closing 30th April 2024
We are seeking a well-organised and motivated professional, with strong administrative and financial management skills to support the Business Manager and colleagues across the wider organisation, including in our offices in Africa.
The Business Support Officer will play a key role in effective delivery of our strategic objectives and will be responsible for a range of administrative and financial management duties including processing transactions and reporting, supporting audits, fundraising, facilities, and asset maintenance, supporting meetings, correspondence, convening, monitoring, evaluation, and compliance with internal policies.
The Business Support Officer will be based in our Edinburgh headquarters with some flexibility for those wishing to work part time. This is an exciting opportunity to join a world-leading team for those seeking to develop their skills and experience in international development, or for a seasoned office support or financial management professional.
Telefriending Coordinator
- Part time
- £30,153 pro-rata
- Edinburgh or Glasgow (Hybrid)
- Closing 13th May 2024
We are seeking to recruit a motivated, skilled and highly organised coordinator to lead our Telefriending Service, and to and contribute to the support that LGBT Health offers to LGBT+ older people (50 years+) throughout Scotland.
The main purpose of the role is to lead on the delivery of the Telefriending Service which offers regular phone-based support to LGBT elders throughout Scotland. The Coordinator is responsible for:
- carrying out initial assessment with new referrals and matching referrals
- recruit, train and supervise volunteers and sessional staff
- coordinate weekly staff and volunteer rotas
- lead a team of sessional staff and volunteers
- promote the service
- collect and collate reporting data
- ensure that the Telefriending project is delivered to a high standard
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