Would you like to make a difference to a person’s quality of life? Would you like to learn BSL while being paid? We are looking for caring and motivated Support Workers to support deaf BSL users to join our team. Could that be you?

Who are we?

Deaf Action is a deaf-led charity, supporting and celebrating deaf people. We were established in 1835 and work with deaf people across Scotland and the South of England. Our work is geared towards empowering all deaf people to achieve their potential and fully participate in society, with equality of rights, access, and opportunity.

As well as our outreach service in Edinburgh, we are expanding our service provision in Glasgow and are looking for people who can make a major contribution to our plans for innovation and growth and who have the commitment and enthusiasm to contribute to the work of our support services to Deaf people throughout Edinburgh and Glasgow.

You can find out more about us at deafaction.org.

About you

We are looking for people who are caring, fun, motivated, willing to learn and show initiative. However, you would need some experience of working in a support service and managing /overseeing a team.

We will provide on the job training with the opportunity to complete formal qualifications in social care. If you have knowledge of BSL, or are a BSL user that is a bonus, however we will provide training if not.

The ideal candidates will be fully committed to our values, which can be found on our website.

The role

You will be leading a team to support *deaf people living in the community. As well as leading a team you will be lone working in the community, delivering a person-centred service supporting deaf people within their own living environment, to enable them to fully participate in the decisions affecting their lives, ensuring that wherever possible, service users benefit from informed choice, control, and independence. This will include both activities at home and within the community which will promote independence and social inclusion.

You will be accountable to the Support Services Area Manager. By working together, you will ensure that a consistent, high quality support service is provided to deaf service users in their own homes, and that staff are supported to develop and maintain such a service.

Due to the nature of this role, its essential that you can drive and have access to a car.

*deaf: this to includes Deaf Sign Language users, deafened, deafblind and hard of hearing people.

You will be asked:

• To actively monitor and develop individual and team performance by ensuring effective supervision and Performance Development Reviews/Reports (PDRs).

• Be responsible for any risk assessments at the service users home as part of your Health and Safety responsibilities.

• To provide clear direction, co-ordination, feedback, and day to day line management for the work of a delegated group of staff. Thus, ensuring their motivation to provide outcome focused, person centred services.

• To assess any new service users for the service and match them with staffs.

• To be involved in recruitment for new staff for the service.

• To take an active role in assessments / recordings and to work with service users to develop their skills and abilities to achieve identified outcomes.

• To assist service users with personal care tasks where appropriate.

• To be involved, as appropriate, with all household tasks, maximising service users’ participation.

• To record the day-to-day finances (where relevant) and household budgets of service users.

• To enable service users to access information to be fully informed of their rights and valid expectations from the service provided.

• To ensure the health, safety and security of individuals and their environment.

What is on offer? What do we offer?

• Occupational pension scheme with employer contributions of 6%.

• 32 days leave pro rata (including bank holidays) pro rata for part time.

• 24/7 access to an Employee Assistance Programme provided by Health Assured.

• In-house Mental Health First Aiders.

• Access to the Cycle to Work Scheme and IT Voucher Scheme.

• Ongoing support for learning and development through our PDR process

• Death in service benefit

BACKGROUND

The Association for Fostering, Kinship and Adoption Scotland (AFKA) is an independent charity that promotes and facilitates evidence-informed best practice in fostering, kinship care and adoption, through advising, training, and influencing practitioners and policymakers, and supporting them to improve outcomes for children and families.

Our Vision is a future where every practitioner working with children, young people and their families is knowledgeable, skilled, confident, and empowered to support the safe, secure, and loving care to which every child has a right.

Our services support agencies and professionals to implement child centred, evidenced informed practice that involves children and their families in decisions about their lives, protect their rights and promotes inclusion. Through our multi-disciplinary communities of practice, we enable social workers, lawyers, and health professionals to work effectively across professional boundaries to meet the needs of children, their families, and their Carers. As a membership organisation, AFKA Scotland uses its links with professional bodies and agencies across the country to contribute to the development of policy and practice at a local and national level. We have a collaborative agreement with CoramBAAF.

AFKA Scotland’s multi-disciplinary team has a wealth of experience and up-to-date expertise in practice relating to kinship care, fostering and adoption and delivers a wide range of workshops, training and consultancy, post qualifying courses, and conferences to assist professionals to develop the knowledge and skills they require when working in this specialist area.

We work closely with our research colleagues in AFKA Scotland, and our research underpins our evidence informed approach. We are committed to #keepthepromise, have been instrumental in promise funded work and have been on a journey to adapt to the changing landscape of care in Scotland.

We are seeking to recruit a highly experienced and motivated individual to the role of Administrative Assistant. This role is key in supporting the Business Support and Finance Manager in the day-to-day operational activities of the organisation and to the smooth delivery of our Forums, training and workshop activities.

JOB SPECIFICATION

PURPOSE

To provide administrative support to the Business Support & Finance Manager on a day-to-day basis and to support the overall work of the organisation.

MAIN DUTIES AND RESPONSIBILITIES

National Practitioner Forums and Consortia - in conjunction with lead facilitator, manage the arrangements for the full range of forums and consortia meetings, including setting dates, sending out agendas, formatting and sending out final notes, collating meeting papers, and keeping distribution lists up-to-date.

Support training and development events (Commissioned Training, Conferences and workshops) – in conjunction with Trainer/Consultants, provide administrative support for management of events including: finalising training materials for training booklets, creating and sending out booking forms; logging bookings and maintaining database; preparing attendance certificates for participants at all external events; create , collate and analyse evaluation form returns.

Information Technology – Support staff in their use of IT apps and platforms when they are producing materials or delivering training.

General Administration – Undertake a range of administrative tasks to support the work of the organisation including:

• In conjunction with the Business Support & Finance Manager plan and monitor the action required to run the planned programme of events.
• Telephones - answer the phone and pass messages to staff as appropriate.
• Email - check generic emails and respond / forward messages as appropriate.
• Photocopying – where required, photocopy training materials / meeting papers for all events.
• Banking/Post Office – posting office mail and banking cheques when required.
• Library – maintain database and record when books taken out on loan.
• Take notes at staff meetings.

Scotland’s Adoption Register - provide administrative support to Register staff including support for the running of family finding events when required.

Advice Line Enquiries – record all enquiries, forward to staff, follow up as required, maintain records of completion dates and provide statistical information to Business Support & Finance Manager.

Participation in conferences and other external events – provide administrative support for the running of events as part of the AFKA Scotland team.

Experience

Essential

• A working knowledge of an office environment
• Ability to work as part of a team
• Ability to work on own initiative

Desirable

• Personal or professional experience of the care system
• Experience of working as part of small enterprise or charity

Knowledge, skills and abilities

Essential

• Computer literate in a range of computer processes which must include Microsoft Access, Word, PowerPoint and Excel and have proficient keyboard skills
• Familiarity with Microsoft 365 including MS Teams
• Working knowledge of social media platforms
• Excellent oral and written communication skills and telephone manner
• Ability to collate and analyse information and to produce accurate, well presented documents
• Self-motivating with excellent organisational skills

Attitude and beliefs

Essential

• Positive, problem solving and resourceful
• Clear understanding of the need to maintain confidentiality
• Flexible working approach

Base: Office - 3 days / Home - 2 days (if desired).

Organisational Relationships:Line Managed by the Business Support & Finance Manager / Responsible to the Executive Director.

VOCAL - Voice of Carers Across Lothian - seeks two enthusiastic and experienced Carer Brokerage Practitioners to join its busy and expanding team to provide brokerage support to carers across Edinburgh and Midlothian.

VOCAL is a carer-led organisation and provides a wide range of services to support unpaid carers in their caring role. Postholders will be expected to work as part of a team, improve outcomes for carers and maximise uptake of VOCAL and community services.

Postholders will be part of a SDS focused project, VOCAL about Independent Living funded by Support in the Right Direction, Inspiring Scotland. They will liaise with staff, relevant organisations and the funder whilst running the project, including Lothian Centre for Inclusive Living (LCiL) who will also have a funded post as part of this project . SDS carer support is already well established at VOCAL, and postholders will be able to benefit from the expertise of the practitioners who have been involved with SDS support to date.

Applicants will evidence excellent people, and communication skills, brokerage and person-centred support work. Applicants will also demonstrate awareness of the diverse range of caring situations, the impact of caring on peoples’ lives and barriers carers face at different points of the caring journey. Good working knowledge of health and social care will be expected, with preference given to candidates with applied knowledge of self-directed support. Applicants will be digitally competent and effective communicators with individuals, carer groups and partner agencies.

*New Development - West Harbour*

We are near completion of an exciting, brand-new housing support service in the Granton area of Edinburgh. We are therefore looking for wonderful people to make these houses into homes!

In preparation for the tenants moving into their flats from May 2024, we are now building our team of support staff. This is an exciting opportunity to work with the supported individuals to make sure their move to their new home is as positive as possible, and help them to settle into their new homes, and live happily there. Not only will you be directly supporting autistic people to ensure they have a great quality of life, but you will be part of the team who develop this brand new service.

Experience is not essential, but a genuine passion to making a difference to the lives of autistic people, as well as a positive attitude, is key to being successful in this role.

Benefits of working with us include:

• Competitive Salary - £11.97 to £12.40 per hour (under review)

• Sleepover rate paid at £10.90 per hour

• 31 days Annual Leave Entitlement, including bank holidays

• Your birthday off every year, to treat yourself!

• Ongoing Learning & Development throughout your Support Work role

• Opportunity to undertake SVQ Level 3 qualification

• Career Progression Opportunities

• Employee Assistance Programme

• Auto-enrolment pension scheme

• Cycle to Work scheme

• Medicash Healthcare Plan

• Eligibility to become a Blue Light Card Member for online & high street discounts

As a Support Worker you will promote the positive health and well-being of the people that you support, enabling them to have a meaningful life and encouraging them to live as independently as possible.

Given the nature of this role, successful applicants must register with the Protection of Vulnerable Groups (PVG) scheme and Scottish Social Services Council (SSSC) or equivalent regulatory body.

This is a truly rewarding role, with the opportunity for you to develop your skills and knowledge and fulfil your career aspirations.