This vacancy has now closed

Welfare Rights Officer

  • Full time
  • £29,000
  • Glasgow, Initially home-based
  • Closing 18th October 2021

  • Advertised from 29th September 2021
  • Reports to: Senior Welfare Rights Officer & Head of Employability & Anti-Poverty. Hours: 35 hours per week
  • Ref WRO/2021


Location: Initially home-based; partial return to office at Templeton Business Centre envisaged; potential for in-person engagement at community venues, subject to COVID-safety protocols. Potential home visits where required to support member engagement – subject to enhanced Disclosure and GDA’s lone working policy.

Outline of the Role

We are looking for a confident, flexible and multi skilled individual who is proactive, collaborative and an excellent communicator. The successful candidate will join GDA at an exciting and dynamic time and alongside an experienced Senior Welfare Rights Officer to co-ordinate and deliver the welfare rights advice service to maximise income of disabled people across Glasgow.

The main role of the WRO is to work alongside GDA staff to engage disabled people, and to provide independent and accessible welfare benefits information, advice and representation over the phone, online using video platforms during COVID where beneficial to the person; and when it is safe, via face-to-face, during home visits and through outreach in the community.

The post holder will be dedicated, skilled and enthusiastic, committed to human rights, with experience of welfare benefits and advice services as well an understanding of community led approaches and issues affecting disabled people.

The successful candidate will be digitally confident and skilled with the ability to deliver Digital Supports to disabled people with little or no digital skills, alongside other Project staff.

Application notes

Please complete your application form and send it back to us together with the Equality Monitoring Form and Rehabilitation of Offenders Form (if required by the job).

These forms should be returned by Monday 18th October at 5pm.

By email to:

Please use the subject heading:

“Private and Confidential: Ref WRO/2021”