Victim Support Scotland – Empowering People Affected by Crime

We put victims and witnesses at the heart of everything we do so they are heard, have improved health and well-being, feel safer, more secure, and informed and that we are an effective organisation, that makes a lasting difference.

Who We Are?

Victim Support Scotland provides support and information to people affected by crime and campaigns for victim and witness rights. Regardless of whether a crime has been reported, or when it happened, our services are free, confidential, and tailored to individuals’ needs.

Our vision is that people affected by crime – victims, witnesses, and their families – are treated with dignity and respect and are at the heart of the justice in Scotland. Our mission is to ensure that all those affected by crime receive high quality support that will help them to recover from their experiences. All our work is guided and underpinned by our six core principles of being engaging and compassionate; inclusive and accessible; person-centred; adaptive, flexible, and responsive; collaborative; and knowledgeable and skilled. Now is the time to join Victim Support Scotland, helping us work towards the ambitions of our 5-year plan: Empowering people affected by crime: VSS Strategy 2021-2026.

VSS is committed to the safeguarding and welfare of all of our service users and has a thorough and rigorous recruitment and selection process including PVG scheme checks in place to ensure this commitment is met.

What is the role

Reporting directly to the Head of Service, you will be responsible for a team of Co-ordinators who in turn manage groups of volunteers to deliver and evaluate the support to victims and witnesses, our service users, at local court and community-based services. You will be responsible for ensuring, within your services, that VSS’s organisational objectives are being implemented at a local level and have a role in business planning to ensure that all service users within your local area are aware of, and have access to, the support they need. You will be responsible for all aspects of people management for staff in your area, ensuring that employees and volunteers are supported, knowledgeable and capable to deliver the support that meets service user’s needs.

Location:Inverness office, with travel across the locality and further afield being an expectation of this role.

We offer a 28 hour working week. You will also join a rota of Service Managers to provide remote management support around the country on an on-call basis. You will receive an additional allowance for this.

Primary location: Inverness, however be able to travel throughout Highlands and Islands Locality essential (this includes Elgin, Inverness, Tain, Wick, Fort William, Portree, Stornoway, Lochmaddy, Oban, and Orkney, Shetland and the Outer Hebrides (Western Isles).

Work pattern:Monday - Friday 8AM - 8PM & Saturday 10AM - 4PM (the work pattern can be in between these hours, further details can be discussed at interview stage)

What you’ll need to be successful

We are looking for a dynamic, driven, and motivated individual with a proven track record in managing and supporting the delivery of high-quality support and staff within our community and court services across the Highland area. You must have a degree qualification or demonstrable equivalent experience, continuing professional development and the ability to plan and organise complex workloads with shifting deadlines in order to meet specific targets, ensuring quality output. Good verbal and written communications skills, along with the ability and confidence to develop effective internal and external relationships which deliver organisational goals. And willingness to be flexible in working hours and able to travel as required. In return you will receive, regular training, supervision and opportunities to expand your skills including learning about the criminal justice system.

As well as being responsible for your team, you will have lead responsibility for safeguarding across the Locality Manager team. In this capacity, you will work closely with the Head of Service Delivery and peers to actively contribute to the continuous improvement of our safeguarding across the locally delivered services.

Further details of this role are available in the job description

Please note - This post will be subject to a satisfactory PVG check and two satisfactory references.

What we offer?

When you work for Victim Support Scotland, your wellbeing is important to us. Not only do we offer a generous annual leave package of 39 days (Pro-rata) for this post and a 35 hour week, but you will also have access to our free health cash plan which includes cover for you and your family across a range of benefits, which include, dental cover, access to a virtual GP, counselling, legal support and discounts on gym memberships, cinema tickets, retail and much more. In addition we offer a generous pension, enhanced maternity and paternity pay and access to a credit union. Supporting employee development is important to us and we offer comprehensive learning and development opportunities.

If you are looking for a role with a purpose, where you can really make a difference, then this may be the role for you.

RASASH is looking for a Support Worker to join our team (21 hour post).

Are you passionate about gender equality and supporting survivors of sexual violence? Do you have the skills necessary to provide trauma-informed support and information?

We have an exciting opportunity to join our team and play a key role in supporting survivors of sexual violence in their journey towards healing.

You will provide in-person therapeutic support in Inverness and the surrounding areas as well as help deliver RASASH’s group-based activities.

Travel and subsistence expenses are reimbursed by RASASH in line with HMRC mileage rates.

Barnardo's Highland are developing a new partnership service with the Highland Council, supporting care experienced children and young people with additional needs.

This is a new service within Highland which will look at the individual needs of children and young people and develop bespoke residential care packages using a right based, trauma informed approach working with the whole family around the child.

The team working with the children will enrich their lives through care, support and activities which will be aimed at raising self-esteem, promoting a sense of mastery, and enabling the children to access experiences that are individually tailored to their interests and nurture their talents. The team will work with the wider partnership to ensure that Educational and Health needs are met.

We are looking to appoint a Team Manager to join this service and who has the below experience.

• Excellent communication skills, verbally and written.
• Experience in working with Children with additional and complex needs.
• Experience working in a supervisory role.
• Experience of Leading and Managing Care Services.
• Ability to demonstrate a strong understanding of child protection, safeguarding and working with vulnerable children.
• The post holder must have an excellent working knowledge of Children in Care and Care Experienced Young People.
• Experience of chairing meetings, working in partnership with other agencies and staff supervision / coaching / mentoring is essential.
• Use of IT is significant and candidates must be able to use and maintain client record systems.

Some of the Key Responsibilities include:

• Providing a ‘duty' management role to the service, offering information, advice and support with operational day-to-day running of the service.
• Ensuring consistent use of policies, procedures and processes.
• Attending appropriately to the physical and emotional needs of children and young people, including health and safety aspects of equipment, environment and activities in consultation with Children's Services Manager.
• To establish fair, respectful, trusting, supportive and constructive relationships with parents and children, communicating sensitively and effectively

The post holder must have the Qualifications relevant to meet the requirement of the Scottish Social Services Council (SSSC) and hold the Registration for the Care Inspectorate, or be willing to work towards this.