Very Sheltered Housing Manager (West)
- Full time
- £28,027 – £35,335
- Paisley
- Closing 29th October 2021
- Advertised from 17th September 2021
- Working hours: 35 a week
- 085
Role
Hanover has been successfully housing and supporting people in Scotland for over 40 years. Our core purpose is to help people feel safe and secure at home so they can live full and independent lives. Hanover provides and manages a wide range of housing throughout Scotland that enhances our residents’ quality of life.
Hanover continues to innovate and adapt to the challenges of tomorrow by encouraging and supporting personal development, a commitment to sustainable and adaptive ICT systems, and control measures in place for the managed delivery of our services including strong adherence to robust safe working practices throughout. Hanover is currently reviewing our operating model and is considering how we retain the benefits of home working whilst ensuring that direct services are provided and the team is supported to collaborate and work together.
About the Role
The Very Sheltered Housing Manager Paisley role has come available due to internal promotion. Our Very Sheltered Housing Managers oversee the provision of housing management, support/care and catering services provided at very sheltered developments which enable older people to retain the role of tenant and to exercise choice and independence, including organising repairs/maintenance, management of rents, dealing with tenancy enquiries, and supporting customers. Please note the starting salary is £28,027 rising to £35,335 in line with company policy.
Main Responsibilities
This is an opportunity for the right person to make a real difference in the lives of our customers. The Very Sheltered Housing Manager Paisley will:
- Oversee the provision of housing management, support/care and catering services provided at very sheltered developments which enable older people to retain the role of tenant and to exercise choice and independence, including organising repairs/maintenance, management of rents, dealing with tenancy enquiries, and supporting customers.
- Lead, manage and motivate staff using a teamwork approach and to ensure that the development is adequately always staffed in accordance with approved staffing arrangements.
- Deliver quality housing management, support and care services to customers in accordance with the Association’s standards by identifying suitable applicants, managing allocations and terminations in a manner consistent with the Association’s policies.
- Ensure that customers’ enquiries are responded to timeously. To assist where required in complex or sensitive situations such as Rent Account queries or neighbour complaints or property matters.
- Communicate effectively to other staff their responsibilities and to establish, monitor and maintain consistent standards of staff performance ensuring that staff training needs are identified.
- Manage day care and respite care services effectively according to the Association’s standards.
- Ensure the provision of an efficient and effective catering service, providing regular wholesome and nutritious meals to customers in accordance with the Association’s standards for food safety to both very sheltered and any associated day centres.
- Ensure that the management of income and expenditure reporting is undertaken in accordance with the Association’s procedures.
About You
To join us, you need to have a genuine passion for helping people
- Relevant experience in a similar or equivalent role.
- Possess a sound understanding of housing management, housing support and care services environments
- Must be able to be registered and remain registered with the Scottish Social Services Council as a condition of employment
- Hold or be able to obtain, via Hanover support, REHIS Food Safety Certificates and Emergency First Aid Certificate
- Driver’s license with access to a vehicle.
- Basic computer skills, including experience using Microsoft Windows, word-processing & e-mail, plus use of corporate databases.
Apply today to join an exceptional team who make a real difference in the lives of residents and take pride in everything that they do.
What We Are Offering
Hanover is accredited with The Silver Investors in People Award. Aside from offering a supportive and friendly environment where our people are valued and appreciated, we’ll see that your hard work and drive to succeed are rewarded:
- Competitive salary
- Flexible working
- Pension Options
- Enhanced Maternity Benefits
- Employee Protection Protocols
- Cycle to Work Scheme,
- Childcare Vouchers,
Application notes
To apply please visit our website
Closing Date: 29th September 2021 noon
Care & Support Workers (older people)
- Full time or Part time
- £22,621 – £23,438
- Glasgow, Edinburgh, Galashiels, Girvan, Fife, Inverness, Stornoway, Duns and more
- Closing 29th April 2024
The Supported Housing Worker role requires assisting in the management of the development thus ensuring the tenants are able to enjoy an acceptable standard of living in an environment which is clean, safe and friendly. You will be responsible for overseeing the wellbeing of the tenants and for assisting them in maintaining their independence.
As Housing Care Worker your role will involve working with our tenants to ensure they receive the support and personal care identified in their care plans. You will directly support tenants in their homes by providing individual advice, practical housing support assistance and personal care.
Both roles are to ensure that we are able to offer the best service to our tenants and make it possible for our tenants to continue enjoying as much independent living as they’re able.
As well as a competitive annual salary, our valued team also benefits from:
- competitive hourly rates of £10.50 - £10.88 per hour
- guaranteed rota hours working between 7.30am & 10pm
- generous annual leave entitlement
- a choice of pension scheme with employer contributions
- flexible working policies
- access to extensive paid training and development opportunities
- a supportive and inclusive culture.
We also have opportunities with our Trust Staff Agency - for employees who want to work across different locations, in various roles, with highly flexible hours to suit family commitments - it's a great opportunity with the same training and development that our other roles benefit from.
Previous experience working in social care or the housing sector would be an advantage but this is not always necessary. Our ideal candidate is someone with enthusiasm, a caring nature and willingness to learn as full training, support and ongoing development will be provided.
Would you like to make a difference to a person’s quality of life? Would you like to learn BSL while being paid? We are looking for caring and motivated Support Workers to support deaf BSL users to join our team. Could that be you?
Who are we?
Deaf Action is a deaf-led charity, supporting and celebrating deaf people. We were established in 1835 and work with deaf people across Scotland and the South of England. Our work is geared towards empowering all deaf people to achieve their potential and fully participate in society, with equality of rights, access, and opportunity.
As well as our outreach service in Edinburgh, we are expanding our service provision in Glasgow and are looking for people who can make a major contribution to our plans for innovation and growth and who have the commitment and enthusiasm to contribute to the work of our support services to Deaf people throughout Edinburgh and Glasgow.
You can find out more about us at deafaction.org.
About you
We are looking for people who are caring, fun, motivated, willing to learn and show initiative. However, you would need some experience of working in a support service and managing /overseeing a team.
We will provide on the job training with the opportunity to complete formal qualifications in social care. If you have knowledge of BSL, or are a BSL user that is a bonus, however we will provide training if not.
The ideal candidates will be fully committed to our values, which can be found on our website.
The role
You will be leading a team to support *deaf people living in the community. As well as leading a team you will be lone working in the community, delivering a person-centred service supporting deaf people within their own living environment, to enable them to fully participate in the decisions affecting their lives, ensuring that wherever possible, service users benefit from informed choice, control, and independence. This will include both activities at home and within the community which will promote independence and social inclusion.
You will be accountable to the Support Services Area Manager. By working together, you will ensure that a consistent, high quality support service is provided to deaf service users in their own homes, and that staff are supported to develop and maintain such a service.
Due to the nature of this role, its essential that you can drive and have access to a car.
*deaf: this to includes Deaf Sign Language users, deafened, deafblind and hard of hearing people.
You will be asked:
• To actively monitor and develop individual and team performance by ensuring effective supervision and Performance Development Reviews/Reports (PDRs).
• Be responsible for any risk assessments at the service users home as part of your Health and Safety responsibilities.
• To provide clear direction, co-ordination, feedback, and day to day line management for the work of a delegated group of staff. Thus, ensuring their motivation to provide outcome focused, person centred services.
• To assess any new service users for the service and match them with staffs.
• To be involved in recruitment for new staff for the service.
• To take an active role in assessments / recordings and to work with service users to develop their skills and abilities to achieve identified outcomes.
• To assist service users with personal care tasks where appropriate.
• To be involved, as appropriate, with all household tasks, maximising service users’ participation.
• To record the day-to-day finances (where relevant) and household budgets of service users.
• To enable service users to access information to be fully informed of their rights and valid expectations from the service provided.
• To ensure the health, safety and security of individuals and their environment.
What is on offer? What do we offer?
• Occupational pension scheme with employer contributions of 6%.
• 32 days leave pro rata (including bank holidays) pro rata for part time.
• 24/7 access to an Employee Assistance Programme provided by Health Assured.
• In-house Mental Health First Aiders.
• Access to the Cycle to Work Scheme and IT Voucher Scheme.
• Ongoing support for learning and development through our PDR process
• Death in service benefit
Could you be Key?
Being a support worker is a role where you can make every day matter. It's a job with challenges that make your heart beat faster, where you can give something of yourself and empower amazing people on their journey through life.
At key we support disabled people of all ages to make every day matter.
We are passionate about being the very best employer we can be, ensuring our staff feel well supported and valued in their roles. As well as being part of a supportive, local team you will be eligible for:
• Hourly rate of £11.00* (Induction rate £10.90) - *pay award pending.
• Sleepover hourly rate of £10.90.
• Competitive annual leave and company sick pay.
• Enhanced pay for work on targeted Public Holidays.
• Paid Membership of Disclosure Scotland’s PVG Scheme.
• Full, in-depth training for your role.
• Fully funded SVQ qualification with support provided to achieve this.
• Employee Assistance Programme offering free confidential counselling, advice and support on a wide range of issues.
• A Workplace Pension.
• Free access to occupational health support.
• Credit Union Membership.
• Cycle to Work Scheme.
• Costco Membership.
• Blue Light Card/Blue Light Ticket registration which offer a range of discounts and savings.
• Concerts for Carers registration.
Join us and make every day matter! Support Workers and Relief Support Workers.
No experience necessary! Training and support will be given to help you achieve your full potential.
If you would like to get involved in support work but cannot commit to a contract due to other commitments, we also have opportunities for you to complement our existing workers by joining our relief register of bank support workers. This will mean you can work in a way that best suits you and fits with your life.
Top job! Operational Manager
- Full time
- £65,874 – £69,075
- The role is based in Glasgow with responsibility for designated regional services across Scotland and requires regular travel across the locality (On site)
- Closing 29th April 2024
At Key and Community Lifestyles, we provide person-centred support to over 2,000 disabled people, across 17 Scottish local authorities, to enable them to lead full, active lives in their own homes and communities.
We are recruiting a new Operational Manager to join our small senior team with responsibility for our services across Scotland. This role requires an exceptional leader who has a passion for developing high quality, outcome focused, personalised support to disabled people of all ages. You will work alongside local Area Managers, supporting them to develop and deliver great services for people we support. You will also lead on strengthening relationships with commissioners and partners in those areas with a focus on building our reputation for creative, flexible, and reliable support.
You will have substantial experience of management at a senior level in social services, with a proven track record in supporting continual improvement, innovation, and creative service design. Resilience, compassion, and kindness will be hallmarks of your approach, along with a strong focus on people and outcomes.
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