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Top job! Head of Operations - Get The Gen (Enterprise Directorate)

  • Full time
  • £50,000
  • Homebased - Post Covid-19 Travel to London & Edinburgh will be required
  • Closing 4th October 2021

  • Advertised from 17th September 2021
  • 35 hours per week
  • V3412



Volunteering Matters use the unique power of volunteering to bring people together and build stronger, more resilient communities across the UK.

We bring people together to resolve some of society’s most complex issues. From social isolation and loneliness; improving health and wellbeing; building skills, confidence and opportunity and ensuring young people can become change makers in their community, the impact that we make is great.

And we won’t stop until everyone in the UK has the opportunity to thrive.

People-led and impact driven, we’re a national charity that is deeply embedded in local areas across the UK. We operate in five regions: London and the South East; Wales and the West of England; East of England; the Midlands and North West England; and Scotland and North East England.

We also have an Employee Volunteering Team with over 25 years’ experience, acting as a broker to provide tailor-made solutions to employers.

This is an exciting time to be joining the team. We’re changing the way we work to meet new ambitions and make sure our impact continues to grow alongside our business. This includes our investment in our newly formed Enterprise Directorate under which this exciting opportunity sits.

Get The Gen (GTG):GTG is a training and consultancy Social Enterprise created to help businesses with issues around recruitment, retention and development of a multi-generational workforce starting from young people up. GTG use evidence-based insights to deliver immersive, interactive, and fast paced workshops online and in person that create lasting individual and group change. We are trusted by over 60 leading UK and Global businesses including; The Natwest Group, The Law Society of Scotland, KPMG, Brodies, Burness Paull, Skills Development Scotland and Aegon amongst others.

Role Purpose:

The Head of Operations for GTG is a leadership role which sits as part of the wider Enterprise Directorate team and reports to the Director of Enterprise. They will play a critical role in supporting our continued growth for GTG having full responsibility for the day to day operational running of the Social Enterprise.

Although part of a wider parent charity ‘family of brands’ at Volunteering Matters, GTG is very much an established and stand-alone business, so we are looking for someone with an entrepreneurial spirit that thinks commercially about how we can continue to grow our existing portfolio of products and services. We are looking for a self-starter, someone who can drive and lead on business development, whilst having the ability to organise and motivate our existing team to delivery our high end service to our business and corporate clients. This is an exciting opportunity to lead a growing and ambitious team.


Relevant experience and values alignment is more important for this role than specific qualifications


Internet access to enable remote working is a requirement. IT equipment and infrastructure will be supplied. Post Covid-19 and in accordance with any social distancing guidelines there may be an expectation to travel across Scotland to engage with colleagues, volunteers and beneficiaries.

This role requires membership of the PVG (Protection of Vulnerable Groups) scheme. Having a conviction will not necessarily cause a bar to employment.

Volunteering Matters Values & Ways of Working:

In all that we do, Volunteering Matters embrace a philosophy of ‘Freedom within a Framework’ and are guided by our values:

We are Empowering

We are Inclusive

We are Compassionate

We are Positive

We are Straightforward

Diversity & Inclusion:

Volunteering Matters welcome all applicants and are keen to ensure their team to reflect the diversity of the UK and the communities they serve. They would like to encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds.

Disability Confident & Reasonable Adjustments:

We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the “Experience/Skills and attributes” section of this job description. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your application.

GDPR Statement

If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to 6 months. We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.

Application notes

Further information is available at:

To apply please email with your CV, supporting statement and recruitment monitoring form.

Closing date: 5pm on Monday 4thOctober 2021

Interview date and location: Week Commencing - 11thOctober 2021

Start date: ASAP