Clackmannanshire and Falkirk Operations Manager

  • Full time
  • £34,748
  • Clackmannanshire and Falkirk
  • Closing 15th October 2021

  • Advertised from 14th September 2021
  • CF01/OM


Ark is a major provider of Care and Support to people with long term and enduring conditions such as learning disability, mental health issues, dementia and autism. As a housing association we are one of the smaller providers. Our aim is to ensure that those who use our services get the very best out of ARK to enable them to live a good life and to provide the best quality of housing to our tenants, some of whom we provide support to.

We are looking for an Operation Manager for our services in Clackmannanshire & Falkirk.

The Operation Manager post will;

• Have responsibility for a group of services under one registration

• Focus on Quality Assurance and regulatory compliance

• Directly line manage CSMs

• Focus on relationships which support operational activity

• Ensure effective practice development

• Have clear budgetary responsibility

• Be expected to lead innovation

• Support delivery of Ark’s Strategic Objectives through implementation

As the Operations Manager you will be responsible for all aspects of regulation pertaining to a registered service. You will provide leadership and direction to all staff within the service and as a key member of Ark’s management team you have a wider leadership role, to engage with and support positively all organisational initiatives. You will be responsible for implementing area business plans within your service, which in turn supports delivery of the overarching organisational strategy. Your role is to ensure the safe delivery of high quality support services and build a culture that aligns to our values and aims, to achieve sustained high performance. Integral to this is the development of person centred and outcome focused services to people which supports them to live a good life.

This is an exciting role for the right applicant and comes at a time where Ark have undertaken a major piece of work where we have reviewed and developed our Business Plan for the next 5 years and beyond. This business plan will see Ark reshape as a modern, future-focused organisation that aims to positively impact on the lives of its tenants, supported people and staff.

Application notes

For an application pack and an Operations Manager Recruitment Pack please visit our website at

Closing Date: Friday 15th October 2021