Are you a people person with excellent customer service skills?
We’re looking for an outstanding Customer Service Advisor to help us deliver a positive experience of SCVO for every member and customer.
You'll answer phone calls and emails to help existing and potential customers get the services that are right for them, from renting office space to IT or payroll services to joining SCVO as a member. You’ll help to answer questions and troubleshoot problems for projects we support with funding, including those giving laptops and tablets to vulnerable people through Connecting Scotland.
With a warm and welcoming communications style, you will be patient, empathetic and accommodating in your approach.
SCVO staff continue to work from home, with the option of working in one of our offices. This post could be based from our Edinburgh, Glasgow or Inverness office.
Informal discussion of this position is welcome. Potential candidates looking for further information should contact firstname.lastname@example.org
Please e-mail your application to email@example.com by 12 noon on the closing date.
Closing date: Monday 27th September 2021 (by 12 noon)
Interviews: 5th and 7th October 2021 (by Zoom)