This vacancy has now closed

Affordable Warmth Advisor

  • Full time or Part time
  • £23,504 – £25,791
  • Edinburgh
  • Closing 1st November 2021

  • Advertised from 15th October 2021
  • Full Time (35 hours per week) and Part Time hours available
  • Plus 8% employer pension contribution.


Changeworks’ runs a very successful fuel billing, energy advice and advocacy service for vulnerable householders across East Lothian, Edinburgh, Midlothian, Borders and Highland regions. We are now seeking to recruit a full time Affordable Warmth Advisor within the Affordable Warmth Team. We are looking for energetic and supportive individuals with a ‘can do’ attitude to deliver affordable warmth advice. This is a demanding but highly rewarding role, working with individuals who are experiencing fuel poverty.

The ideal candidate and the role

You will have excellent communication skills and a mature, responsible and client focussed attitude. An energy or advice providing background is desirable, as is experience of producing high quality written reports, working with disadvantaged people and knowledge of fuel poverty. A driving licence is highly desirable as achieving the objectives of the role requires the applicant to be able to travel across the Scotland with ease, including rural areas with no access to public transport.

In return you can expect

We will start to grow your knowledge of services straight away with training over a 6-week period that successful applicants will be expected to attend This will include full training on the topic of energy efficiency and billing. Further training in all the relevant operations and tasks will also be provided. Due to the nature of the role, training will be ongoing to ensure that employees are kept up to date with sector specific developments and new technologies.

We offer an attractive staff benefits package which includes an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

Application notes

To apply: please visit our website -

Closing date for applications: 11am, Monday 1 November 2021

Interview dates: Thursday 4 and Friday 5 November 2021

For further information about this post please contact Lisa Bygate

At Changeworks we remain working at home, where possible, in line with Scottish Government advice.

This role is currently working from home, but we are carrying out home visits and are in attendance at events.

This post would have typically been based at our Edinburgh office (36 Newhaven Road, Edinburgh) however we are currently designing our new ways of working. Over the coming months we will be looking to offer increased flexibility about where we work, in a hybrid of home and office base depending on the needs of each role.

Changeworks ~ delivering positive low carbon living