Top job! Lead: Student Experience And Insight
- Full time
- £34,000 – £39,000
- Edinburgh
- Closing 29th May 2023
- Advertised from 19th May 2023
Role
This exciting position has arisen as one of our Senior Management Team is going on maternity leave in the summer. We’re not just looking for a caretaker, but someone who wants to join us and deliver our new 2030 strategy with passion, fun and challenge.
Focussing on leading the team to deliver our 2030 strategy (or as we call it the BIG PLAN), the role is a twelve-month minimum fixed-term contract to cover maternity leave - but genuinely has the autonomy, budget and magic to make things happen.
The role will take the strategic priorities that relate to the role and deliver the key actions for that year which are reported to the Trustee board via the annual LITTLE PLAN. The role also has the responsibility of taking data, insight and feedback and using that to enhance delivery of the BIG PLAN priorities, or to make changes to current operations or services.
However, and this is the exciting element, HOW the plan is delivered is up for discussion. We can’t deliver services in the same way and expect different results: Our students want choice, how and when they access our services, digital options, self-service as well as quiet spaces to connect, socialise and relax.
Like most Student Unions demand is growing, but for different services now than in 2018. We must transform our delivery.
Our representation and democracy have elements that can be traced back 900 years with Elections. But how can we make these more relevant? How do we increase engagement with the Union? Do our new students know why we exist and how we can help?
We can’t rely on ‘what we used to do’ we must have actionable insight that makes a tangible difference to the student experience.
There is also the wider Senior Management team responsibility – we’re a small team so sometimes its sleeves rolled up for a colleague’s priority that will always benefit a student – if it doesn’t, we question why not?
This Job description doesn’t have 36 bullet points, but it does have 36+ people in the Union wanting you to make a difference by challenging the norm.
Full job description attached below
Application notes
Please email your CV and a cover letter explaining why you are the perfect person to join the team to hr@hwunion.com.
Application deadline: Mon 29 May 2023 17:00
We realise you may not have all the skills right now – that’s okay - and you’re more likely to be successful if you can tell us in your application what help you may need in your journey to greatness.
If you’d like an informal chat about the role, please contact Darrin Nightingale, Chief Executive Officer at D.Nightingale@hw.ac.uk.
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Top job! Chief Executive Officer
- Full time
- £65,000
- Merchiston Campus in Edinburgh, with regular travel to Craiglockhart and Sighthill Campuses within the city. (On site)
- Closing 22nd April 2024
Edinburgh Napier Students’ Association (‘ENSA’ to our friends) exists to enable students to make the most of their university experience. We do this by representing, supporting, and developing Edinburgh Napier students to be successful in their studies; to try out new things; to engage in, and contribute to university life; to be healthy and happy; to bring about positive change; and most importantly have fun to make it an unforgettable experience.
As our CEO is moving on to pastures new, we are now looking to recruit a new Chief Executive Officer who will lead a motivated and dynamic professional staff of 14 and develop and support our three sabbaticals who, each year, are elected by the student community at Edinburgh Napier. The post-holder will have the opportunity to lead on the development and delivery of a new strategic plan as our Strategy 2021 – 2024 comes to an end.
About the Role:
Under the direction of the Board of Directors, the Chief Executive Officer is accountable for the leadership, management, and sustainability of the Students’ Association, alongside providing support to the Elected Officers enabling them to fulfil their duties to the best of their potential.
In this role, you will be required to coach, develop, and provide leadership to the Students’ Association’s staff and to take responsibility for ENSA’s management and administration within the accountability frameworks established by the Board of Directors.
The role holder will not only be forward-looking, with a continuous focus on improvement but also have a deep understanding and appreciation for student issues and student experience.
We truly believe in the power of diversity and understand that different viewpoints are important to achieving goals, that's why we welcome applications from people of all backgrounds and experiences.
For a comprehensive list of duties and full job description, please see the Recruitment Pack PDF.
What we will need from you:
• Experienced working at a board-level, either reporting to, or serving on a Board
• Excellent leadership, coaching and influencing skills to drive change forward.
• An excellent understanding of governance, compliance and university structures
• Writing high-quality reports and policy pieces
• Managing budgets and setting and overseeing internal controls
• Developing strategies and implementing strategic change Forging productive partnerships with stakeholders
The Post
An exciting opportunity has arisen to join the University of Stirling Students’ Union as Sports Development Coordinator to plan, coordinate and deliver our comprehensive sports development programmes, in conjunction with the Sports President. You will manage and develop the Sports Administrator. You will also support sports union members, with particular focus but not exclusively, in the areas of Club Development, Participation, Health and Wellbeing and Finance & Funding.
About Us
Stirling Students’ Union is the representative student body at the University of Stirling. We are a registered charity and exist to support students getting the best degree, helping students make friends, supporting students when they need support and building skills for the future. We do this by supporting academic reps, providing volunteering opportunities, societies and sports clubs. We also offer support, employability skills, advice and opportunities to influence our sustainability work. We are proudly student led and each spring elect four full time paid students to lead our work: President, Vice President Communities, Vice President Education and Sports Union President.
About You
We’re looking for a talented and passionate individual to join our organisation. You’ll be driven, using your initiative to support a wide range of organisational initiatives, programmes and projects. Specific duties of the role include:
Club Development
· Strategic approach to development and delivery of BUCS, ensuring improvement and effective use of funding.
· Develop and implement a comprehensive plan (actions, targets, responsibilities and resources).
· Increase club membership and participation.
· Ensure clubs are accessible and inclusive to all participants.
· Contribute to the formulation of policy and procedures as required, in collaboration with other Coordinators.
· Design and deliver training for committee members of Sports Clubs.
· Effectively engage students and provide ongoing support and assistance where appropriate.
· Coordinate and deal with member discipline and complaints, contributing to effective process development.
· Assist in the recruitment of coaches to ensure quality of sports provision within clubs.
Participation & Engagement
· Work in partnership with the University to provide opportunities for students to engage in physical activity and sports.
· Work closely with the Student Sport Development Officer on participation programmes for recreational sport.
· Develop mutually beneficial relationships with external partners, (BUCS, SSS, Community Clubs and National Governing Bodies) to increase the range, and quality of sports provision and coaching services provided.
· Work with BUCS, SSS and National Governing bodies to promote volunteering opportunities.
· To monitor, evaluate and report on club activities and identify opportunities for growth.
· To be a mentor on the panel of the Tier 2 programme.
Health & Wellbeing
· Promote and evaluate student wellbeing through engagement with student sport and club activity.
· Plan and take forward projects and campaigns that aim to use physical activity and sport as a method of improving Health & Wellbeing whilst positively impacting on the student experience.
· Engage with Union, University and national campaigns and initiatives for establishing healthy and resilient student communities.
· Embed innovative practices in engaging sports members with sustainability opportunities.
Finance & Funding
· Working with Sports President and Finance Manager to ensure club funds are managed appropriately.
· Oversee the effective running of the Sports Union budget.
· Responsibility for administration of funding requests for Coaches and Capital Equipment.
· In collaboration with Union colleagues deliver signature sports events such as Sports Ball and Varsity.
· Work with Stakeholders on the Kit Tender process.
University of Strathclyde Student Association (‘Strath Union’) has been the beating heart of activity for students on the Strathclyde campus since 1964 and exists to connect all students to ensure everyone can thrive whilst studying at the University of Strathclyde.
Consistently ranked as the number one Student Union in Scotland, according to What Uni’s Student Choice Awards (WUSCA), we are currently one of ten Student Unions, across the UK, shortlisted for WUSCA’s 2024 Student Association of the Year and recently won both UK and Scottish NUS awards for overall employee satisfaction, liberation & equality and community and solidarity. As an organisation, we are bold, ambitious, and innovative much like the University and the 25,000+ students it supports.
We are looking for a new Chief Executive who not only lives our values but can lead the organisation through its next phase of growth and change. It is imperative that we continue to meet both the current and future needs of students, building a strong sense of community and ensuring the student voice remains prevalent and reflects the needs, wants and desires of an ever-changing and evolving student body. As our Chief Executive, you will also ensure the continued financial sustainability of the organisation by identifying opportunities to diversify income aligned to our core mission of connecting students so everyone can thrive.
This is a unique opportunity to work alongside student leaders, a highly effective staff team and senior staff at the University of Strathclyde to deliver meaningful change and further enhance the student experience and ultimately ensure every student is supported in their wellbeing and their learning so they get the most out of their time with the university. The university has recently launched its 2030 Strategy and we are looking for our new Chief Executive to work with our Board to develop the Union’s new strategic plan that will look to the next 5 years of growth and development.
As an innovative, solutions-focused, and inspiring leader, you will be able to demonstrate a proven track record in the development and delivery of strategic and operational business plans to achieve an organisation’s vision. With strong stakeholder management experience coupled with a proven track record in building and maintaining a wide range of collaborative relationships and partnerships, the successful candidate will also bring the desire to support and act as a mentor to elected Student Union Officers to build and develop their knowledge and experience in terms of managing/running an effective organisation.
If you are excited by the opportunity to join an ambitious and award-winning organisation and share our passion to support and empower all Strathclyde students to unleash their potential and therefore thrive at university and beyond, we would welcome your application.
The Post
An exciting opportunity has arisen to join the University of Stirling Students’ Union as Content & Events Coordinator to plan, coordinate and deliver communications activity as well as run events to enhance the student experience. You will take lead responsibility for the Union’s digital and social media communications, creating engaging and varied content. You will regularly track and evaluate delivery being data-led in your next project. With high levels of administrative skill, you will also support colleagues across the Union with promotional activity and help deliver Union events including Welcome Week and Awards Balls.
About Us
Stirling Students’ Union is the representative student body at the University of Stirling. We are a registered charity and exist to support students getting the best degree, helping students make friends, supporting students when they need support and building skills for the future. We do this by supporting academic reps, providing volunteering opportunities, societies and sports clubs. We also offer support, employability skills, advice and opportunities to influence our sustainability work. We are proudly student led and each spring elect four full time paid students to lead our work: President, Vice President Communities, Vice President Education and Sports Union President.
About You
We’re looking for a talented and passionate individual to join our organisation. You’ll be driven, using your initiative to support a wide range of organisational initiatives, programmes and projects. Specific duties of the role include:
Content
• Lead on day-to-day planning, design, creation and delivery of social media content to support all Union activity.
• Work with the Communications & Activities Manager to deliver an annual programme of Union activity and implement processes to support colleagues in the timely design and planning of such activity.
• Coordinate communication and promotion of all areas of Union services and programmes including our membership areas and retail operations.
• Plan and complete administrative tasks to support Union activity.
• Work with the Sabbatical Officers to ensure the effective delivery of Officer content and campaign activity across all Union communication channels.
• Lead on the development, analysis and impact of all social media and digital communications (including email and website), producing regular reports for colleagues on activity performance.
• Develop project plans for key organisational activity in collaboration with relevant Students’ Union staff and Officers.
• Keep up-to-date with current trends and to assess how these innovative practices can be implemented to enhance communication between the Union and its members.
• Have input into the on-going development and delivery of all Union communication channels.
• Co-ordinate any additional promotional materials required for the Union (including but not limited to pull-up banners, publications, printed promotional materials).
• Promote good practice across the Union in the use of Union branding and support societies/sports teams with guidance on use of the Union visual identity.
• Lead training for staff, Sabbatical Officers, societies and sports teams on use of social media to support Union activity.
• Contribute across the various areas of the Students’ Union to help deliver on the Students’ Union strategic plan.
• Work with the University communications team on collaborative programmes.
• Support Union marketing activity across all relevant functions.
Events
• Lead on organising, promoting and evaluating all Union events, delivering on time and within budget.
• Ensure regular monitoring of activity to ensure proper processes are in place and relevant costs/income are fully considered.
• Lead on the development and delivery of the Union’s activity during Welcome Weeks in the autumn and spring semester involving colleagues across the Union team and working closely with the University Events team.
• Working with Union colleagues, support the development and delivery of events such as the Societies Awards Ball, Sports Union Awards Ball, Inspirational Women Awards and the RATE Teaching Awards.
• Work with external partners to support our digital events platform and associated ticketing process.
• Work with societies and sports teams where appropriate to support their delivery of student focused events.
• Work closely with the University Events team to support the Union’s input across events such as Open Days and Applicant Days and Welcome Weeks.
• Work closely and collaboratively with the University’s student belonging programme, Be Connected.
• To monitor, evaluate and report on Union events to effectively grow and develop them for the future.
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