BACKGROUND

The Association for Fostering, Kinship and Adoption Scotland (AFKA) is an independent charity that promotes and facilitates evidence-informed best practice in fostering, kinship care and adoption, through advising, training, and influencing practitioners and policymakers, and supporting them to improve outcomes for children and families.

Our Vision is a future where every practitioner working with children, young people and their families is knowledgeable, skilled, confident, and empowered to support the safe, secure, and loving care to which every child has a right.

Our services support agencies and professionals to implement child centred, evidenced informed practice that involves children and their families in decisions about their lives, protect their rights and promotes inclusion. Through our multi-disciplinary communities of practice, we enable social workers, lawyers, and health professionals to work effectively across professional boundaries to meet the needs of children, their families, and their Carers. As a membership organisation, AFKA Scotland uses its links with professional bodies and agencies across the country to contribute to the development of policy and practice at a local and national level. We have a collaborative agreement with CoramBAAF.

AFKA Scotland’s multi-disciplinary team has a wealth of experience and up-to-date expertise in practice relating to kinship care, fostering and adoption and delivers a wide range of workshops, training and consultancy, post qualifying courses, and conferences to assist professionals to develop the knowledge and skills they require when working in this specialist area.

We work closely with our research colleagues in AFKA Scotland, and our research underpins our evidence informed approach. We are committed to #keepthepromise, have been instrumental in promise funded work and have been on a journey to adapt to the changing landscape of care in Scotland.

We are seeking to recruit a highly experienced and motivated individual to the role of Administrative Assistant. This role is key in supporting the Business Support and Finance Manager in the day-to-day operational activities of the organisation and to the smooth delivery of our Forums, training and workshop activities.

JOB SPECIFICATION

PURPOSE

To provide administrative support to the Business Support & Finance Manager on a day-to-day basis and to support the overall work of the organisation.

MAIN DUTIES AND RESPONSIBILITIES

National Practitioner Forums and Consortia - in conjunction with lead facilitator, manage the arrangements for the full range of forums and consortia meetings, including setting dates, sending out agendas, formatting and sending out final notes, collating meeting papers, and keeping distribution lists up-to-date.

Support training and development events (Commissioned Training, Conferences and workshops) – in conjunction with Trainer/Consultants, provide administrative support for management of events including: finalising training materials for training booklets, creating and sending out booking forms; logging bookings and maintaining database; preparing attendance certificates for participants at all external events; create , collate and analyse evaluation form returns.

Information Technology – Support staff in their use of IT apps and platforms when they are producing materials or delivering training.

General Administration – Undertake a range of administrative tasks to support the work of the organisation including:

• In conjunction with the Business Support & Finance Manager plan and monitor the action required to run the planned programme of events.
• Telephones - answer the phone and pass messages to staff as appropriate.
• Email - check generic emails and respond / forward messages as appropriate.
• Photocopying – where required, photocopy training materials / meeting papers for all events.
• Banking/Post Office – posting office mail and banking cheques when required.
• Library – maintain database and record when books taken out on loan.
• Take notes at staff meetings.

Scotland’s Adoption Register - provide administrative support to Register staff including support for the running of family finding events when required.

Advice Line Enquiries – record all enquiries, forward to staff, follow up as required, maintain records of completion dates and provide statistical information to Business Support & Finance Manager.

Participation in conferences and other external events – provide administrative support for the running of events as part of the AFKA Scotland team.

Experience

Essential

• A working knowledge of an office environment
• Ability to work as part of a team
• Ability to work on own initiative

Desirable

• Personal or professional experience of the care system
• Experience of working as part of small enterprise or charity

Knowledge, skills and abilities

Essential

• Computer literate in a range of computer processes which must include Microsoft Access, Word, PowerPoint and Excel and have proficient keyboard skills
• Familiarity with Microsoft 365 including MS Teams
• Working knowledge of social media platforms
• Excellent oral and written communication skills and telephone manner
• Ability to collate and analyse information and to produce accurate, well presented documents
• Self-motivating with excellent organisational skills

Attitude and beliefs

Essential

• Positive, problem solving and resourceful
• Clear understanding of the need to maintain confidentiality
• Flexible working approach

Base: Office - 3 days / Home - 2 days (if desired).

Organisational Relationships:Line Managed by the Business Support & Finance Manager / Responsible to the Executive Director.

Volunteering Matters are a national volunteering and social change charity. We believe that everyone across the UK should have the opportunity to thrive. We bring people together through the unique power of volunteering, to overcome some of society’s most complex issues.

We are looking for a talented, dynamic, and professional Volunteer Engagement Manager to join our team in the City of Edinburgh. The right candidate would be someone who can work flexibly, is driven, and is passionate about supporting parents and families. It is also important that the post holder can commit to our organisational values – being Compassionate, Empowering, Inclusive, Positive and Straightforward.

An introduction to the role

In this role you will support the delivery and development of our established Family Supporters programme across the City of Edinburgh. Family Supporters is an effective mentoring programme which offers practical, emotional, and social support to parents and families across Edinburgh, empowering them to face a range of life challenges and issues. We recruit, train and match dedicated, local volunteers to help families every step of the way, spending 1-1 time together on a personalised set of goals chosen by the family, for the family. The programme supports parents and families in lots of ways such as improved living standards, budgeting skills, healthier eating, better school life and behaviour, help to access Education, Employment or Training, access to physical and mental health and wellbeing resources/aid, as well as introducing parents to community resources, to name a few.

Further information on Family Supporters Edinburgh can be found online, and on our website.

Information on Employee Benefits

Our ambition is to be the best place to work in the charity sector. We offer lots of employee benefits including:

• Fully flexible working
• Unlimited annual leave, to achieve a positive work-life balance
• Cycle to Work scheme
• Interest free season ticket loan (public transport)
• Competitive and supportive maternity/adoption/family leave provision
• Competitive and supportive sick leave provision
• Access to our free Employee Assistance line

Our ways of Working

We offer flexible working by default. This means that our staff have significant flexibility when it comes to place of work, working hours, and are empowered with the responsibility of managing their own diary and workload.

Part of your working week will need to be based in local communities within the City of Edinburgh, meeting with volunteers, parents and families, partner organisations and others. For the remainder of the time, you can be based from our City of Edinburgh office or at home (must be locally). If working from home, you will need good internet access and a suitable home working environment, all IT equipment, mobile phone and any home working supplies will be available.

Duties & Responsibilities

• Role model and display our organisational values – being Compassionate, Empowering, Inclusive, Positive and Straightforward
• Teamwork across the regional staff team and the wider charity, working in a flexible way
• Deliver and develop the Family Supporters programme across Edinburgh, meeting ambitious goals and milestones, ensuring all volunteers and families involved achieve positive outcomes
• Attract, recruit, train and provide ongoing support to a team of dedicated volunteers, from a wide cross-section of the community
• Maintain Volunteering Matters standards around quality and effective Volunteer Management
• Establish and maintain excellent working relationships with stakeholders including colleagues, volunteers, families, Social Services, Health and Education teams, third sector partners and others
• Support appropriate risk assessment, safeguarding, quality assurance and audit processes
• Develop relevant promotional material and information, for Family Supporters, and for our organisation locally
• Ensure quarterly statistical data is collected and that the programme meets its agreed goals, reporting format and schedule as required by our funders.
• Administration tasks including the use of Office 365, Microsoft Teams and other relevant software

This job description is intended to include the broad range of responsibilities and requirements of the post. While some variations may be expected, these will be at an appropriate level for the role.

Person Specification

Skills & Knowledge Required

• Excellent knowledge of the life challenges and issues that parents and families face in Scotland, and an understanding of “The Promise”
• An understanding of how to assess the needs of an individual, using a person-centered approach
• Excellent written and verbal communication skills
• Excellent people skills, able to build professional, long-term relationships with various stakeholders, to influence and motivate others
• Excellent time management and organisational skills with the ability to manage a busy workload and prioritise effectively
• Excellent IT skills including the use of Office 365, Microsoft Teams, and other software (training provided)
• A good problem solver, able to work independently and use own initiative

Experience Required

• Experience working directly with families, particularly those who face life challenges
• Experience in all aspects of effective Volunteer Management (recruitment, training, support)
• Experience developing strong working relationships with a range of internal and external stakeholders
• Experience of project management, achieving goals, managing a busy workload, and working to deadlines
• Experience of measuring the impact of mentoring/volunteering, and understanding the results
• Understanding of, and full commitment, to Equality, Diversity, and Inclusion

Role Reports To: Project Manager for Edinburgh

Qualifications

We are not looking for any specific qualifications, for this role. Relevant experience and skills are more important, along with a commitment to our organisational values.

Protection of Vulnerable Groups (PVG)

This role requires membership of the PVG scheme. Having a conviction is not necessarily a barrier to employment. If you are not currently a member of the PVG scheme, we can support you with the application process (fees will be reimbursed by Volunteering Matters).

Sacro’s mission is to deliver life-changing services that empower people, give hope and protection, and help to build safe communities.

Shine is a Public Social Partnership (PSP), led by Sacro as the Lead Partner, providing a mentoring service to women with experience of the justice system across Scotland. The Shine PSP is made up of third sector delivery partners, funding and commissioning partners and works closely with wider community agencies.

We are recruiting for an individual who will be responsible for providing excellent customer service and administrative support to a range of partners including Shine Mentors, the National Partnership Manager and external stakeholders. The role includes management and maintenance of data records, extensive use of the case management system and provision of secretariat support. In addition to administrative duties, the role includes opportunities to support wider projects across the Shine PSP.

The successful applicant must be well organised and be an effective communicator within a very busy office environment, have proven literacy and digital skills and be flexible to meet the challenging and changing needs of the service. Being educated to at least SVQ level 3 or equivalent is desirable, together with relevant experience of administrative work. Applicants must be computer literate with proficient experience of Microsoft tools.

This post is to cover a secondment, working primarily remotely, with some work expected at our central Edinburgh Hub office.

We offer some great benefits, including family friendly policies, flexible and hybrid working and work-life balance. We also have generous annual leave entitlement, employee wellbeing scheme, cycle to work scheme, pension scheme and death in service, enhanced company sick pay. We will offer learning and development, progression and qualifications with the opportunity for growth and development.

We welcome applications from individuals who share Sacro’s aims and values and want to engage with those we support to help them move on to a more secure, settled and fulfilling life and value diversity from all sections of the community.

The Archdiocese of St Andrews & Edinburgh is seeking to appoint an Administrator to provide support to the Property Director and general administrative support within the Archdiocesan offices.

The role holder should have strong communication skills, good attention to detail and efficient IT skills. They should be proactive, flexible and have the ability to prioritise and organise their work, while also supporting other team members as required. Experience in Health and Safety and/or Property would be beneficial.