Tenant Engagement and Participation Lead
- Full time
- £34,257 – £38,964
- Glasgow/Edinburgh/Dundee
- Closing 30th May 2023
- Advertised from 16th May 2023
- 35 Hours per week
- plus car allowance
Role
Bield is one of the largest providers of housing and support services to older people in Scotland. We value kindness above all, and at Bield, you will have a unique opportunity to have a positive impact. We strongly believe that older people should be free to make their own choices and be able to live as independently as possible. If you share our values, we’d love for you to join our team and help us on our journey.
Tenant Engagement and Participation Lead role will be responsible for leading tenant engagement, participation and tenancy sustainment activities, contributing to achieving strategic objectives and improving performance against the KPIs for the team. The successful candidate will ensure best practice and compliance with regulatory requirements are embedded in our practice, and work collaboratively with internal and external stakeholders, growing and developing new links with partners where appropriate.
Key areas of responsibility include:
- Tenant Participation and Engagement by organising and facilitating tenant groups and events as required;
- Support tenants’ involvement in self-assessment and scrutiny of Bield’s services and performance as well as digital inclusion;
- Implement and maintain Bield’s Tenant Participation Strategy and related action plans;
- Maintain knowledge of legislation, policy and good practice guidance affecting community engagement and tenant participation;
- Ensure tenants get clear and effective communication;
- Develop and maintain monitoring and reporting systems;
- Reports and analysis on tenant participation and engagement, wellbeing and tenancy sustainability;
- Ensure you and the people in your team understand their responsibilities for Health and Safety at work as well as operate with an awareness of inclusiveness, equality and diversity in all areas of responsibility;
- Lead, motivate and develop the team to enable them to provide high quality services and contribute to the achievement of Bield’s strategic objectives
The Candidate
The ideal candidate will have a good understanding of barriers to facing older people in a housing setting and a demonstrable experience of supporting and developing tenant participation, engagement and an understanding of different approaches that can be applied. You will have experience working in a professional manner with both tenants and external stakeholders such as health and social care partnerships, local authorities and regulatory organisations. Ideally we would like to see candidates with CIH Level 4 qualification and a membership of the Chartered Institute of Housing, however it is most important that you have a working knowledge and understanding of operating a housing management system and understanding of tenant participation best practice.
Tenant Engagement and Participation Lead will be required to travel across all Bield’s locations, therefore full UK Driving License and access to own vehicle (insured for business purposes) will be required.
Our benefits include:
- Competitive salary, reviewed annually
- Enhanced Pension Scheme
- Generous holidays entitlement
- Opportunities to work flexibly
- Access to a health care benefit plan, credit union and cycle to work scheme
- Employee Assistance Programme
- Opportunity to access wide range of learning and development activities including management & leadership programmes, job related training and qualifications to ensure your continuous progress
Application notes
To apply, visit our recruitment portal, where you will find the full Job Description and be able to complete an online application form. If you’d like further information, you can call the HR team on 0131 273 4020 or email us on HR@bield.co.uk.
If you require this information in an alternative format, please contact us using the details above.
This post is exempt from the Rehabilitation of Offenders Act (1974) which means you must disclose all unspent and relevant spent convictions on your application.
Bield Housing & Care Scottish Charity SC006878 I Property Factor PF000146
Care & Support Workers (older people)
- Full time or Part time
- £22,621 – £23,438
- Glasgow, Edinburgh, Galashiels, Girvan, Fife, Inverness, Stornoway, Duns and more
- Closing 29th April 2024
The Supported Housing Worker role requires assisting in the management of the development thus ensuring the tenants are able to enjoy an acceptable standard of living in an environment which is clean, safe and friendly. You will be responsible for overseeing the wellbeing of the tenants and for assisting them in maintaining their independence.
As Housing Care Worker your role will involve working with our tenants to ensure they receive the support and personal care identified in their care plans. You will directly support tenants in their homes by providing individual advice, practical housing support assistance and personal care.
Both roles are to ensure that we are able to offer the best service to our tenants and make it possible for our tenants to continue enjoying as much independent living as they’re able.
As well as a competitive annual salary, our valued team also benefits from:
- competitive hourly rates of £10.50 - £10.88 per hour
- guaranteed rota hours working between 7.30am & 10pm
- generous annual leave entitlement
- a choice of pension scheme with employer contributions
- flexible working policies
- access to extensive paid training and development opportunities
- a supportive and inclusive culture.
We also have opportunities with our Trust Staff Agency - for employees who want to work across different locations, in various roles, with highly flexible hours to suit family commitments - it's a great opportunity with the same training and development that our other roles benefit from.
Previous experience working in social care or the housing sector would be an advantage but this is not always necessary. Our ideal candidate is someone with enthusiasm, a caring nature and willingness to learn as full training, support and ongoing development will be provided.
Top job! Operational Manager
- Full time
- £65,874 – £69,075
- The role is based in Glasgow with responsibility for designated regional services across Scotland and requires regular travel across the locality (On site)
- Closing 29th April 2024
At Key and Community Lifestyles, we provide person-centred support to over 2,000 disabled people, across 17 Scottish local authorities, to enable them to lead full, active lives in their own homes and communities.
We are recruiting a new Operational Manager to join our small senior team with responsibility for our services across Scotland. This role requires an exceptional leader who has a passion for developing high quality, outcome focused, personalised support to disabled people of all ages. You will work alongside local Area Managers, supporting them to develop and deliver great services for people we support. You will also lead on strengthening relationships with commissioners and partners in those areas with a focus on building our reputation for creative, flexible, and reliable support.
You will have substantial experience of management at a senior level in social services, with a proven track record in supporting continual improvement, innovation, and creative service design. Resilience, compassion, and kindness will be hallmarks of your approach, along with a strong focus on people and outcomes.
Service Manager- Paisley
- Full time
- £36,960
- Paisley ( This Service Manager would be overseeing multiple services such as our Bruce Court Service, Argyle Street Service and two additional Outreach Support Services in the community) (On site)
- Closing 17th May 2024
Blue Triangle is a social care organisation that empowers people to thrive, by delivering solutions in connected communities which focus on the needs of each individual. We are looking for enthusiastic people who share our values (Kind, Passionate and Creative) to join our services accommodating and supporting people experiencing homelessness and empowering them to thrive.
Blue Triangle recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.
We welcome applications from all sections of the community.
What we offer:
Aside from offering a supportive and friendly environment where our people are valued and appreciated, we’ll see that your hard work and drive to succeed is rewarded.
- Competitive Salary and Pension Options
- Full time & Part time hours available
- Long service awards
- Fully funded SVQ4
- Access to our benefits platform with high street voucher and tech discounts and cycle to work scheme to name a few!
- Inhouse training programmes
- Significant Gym discounts
- Continuing Professional Development (CPD)
- 24/7 access to employee assistance programme, including counselling
- A wide range of family friendly policies
- Life Assurance cover of 3 times your salary
- Credit Union
- £200 refer a friend scheme
And many more!
About the Role:
As Service Manager, you will be responsible for providing safe, secure, supported accommodation for homeless people within your service. You will manage and lead a team delivering quality housing support/accommodation and housing management service and to support people with multi-complex needs/homeless in crisis (and/or previously looked after or accommodated young people) to build their skills and confidence to sustain their own tenancy.
Main Responsibilities:
As Service Manager, you will:
- Lead, manage and develop the staff team and others where appropriate (e.g. students, trainees etc.) to meet the objectives of the service, delegating tasks where appropriate.
- Promote and encourage the professional development of staff, including onboarding, supervision, core competencies, in-house training and external training.
- Ensure adequate staffing cover is provided for the service at all times by appropriate shift rotas and deployment of employees, both permanent and relief.
- Manage all aspects of the service in line with Blue Triangle, statutory and legislative requirements and take a lead role in the strategic development of the service.
About You:
- To join us, you need to have a genuine passion for helping people.
- You will already be a registered manager with the Scottish Social Services Council, hold a minimum of SCQF Level 7 (SVQ 3) in Social Care but willing to complete an SCQF Level 9 (SVQ4) as soon as possible and have experience of managing and motivating a team.
- Demonstrated commitment and ability to undertake care practice in accordance with Scottish Social Services Council (SSSC) code of practice, National Care Standards, Scottish Commission for the Regulation of Care and the Associations policies and procedures.
- Ability to relate empathetically to people and recognise their right to choice and independence.
- Able to use Microsoft or equivalent applications competently.
- We care about one another whilst taking pride in the service we offer. You will be working in a company with a strong identity and with the guidance and support of experienced Senior Managers you will be able to develop in your career.
Housing Co-Ordinator
- Full time
- £25,694 – £27,778
- Edinburgh based with at least one day per week in the office. (Hybrid)
- Closing 19th April 2024
Are you ready to make an impact and elevate our housing services? We're looking for a Housing Coordinator to join our team on a permanent basis.
You will help propel our housing team towards excellence by contributing to exceeding our department's goals.
We will achieve this by championing extraordinary customer service and driving digital transformation and innovation.
Key Responsibilities:
The successful candidate will deliver exceptional housing and customer Service and be the responsive go-to for inquiries, offering expert advice.
They will play a crucial role in termination of tenancy processes and allocation management and be the ambassador for customer-facing services and self-service options.
Collaboration with Key Stakeholders is a crucial part of the role as you will be the support system for both internal and external agencies.
For more information, please see the attached job description and person specification.
Blackwood offers a range of employee benefits, including:
- Enhanced Well-being package including 24 hour GP service, physiotherapy and mental health support
- Company sick pay scheme on completion of probationary period
- 34 days’ holiday per annum, pro rata for part-time hours
- Company pension scheme and other benefits
- Development and Learning opportunities
Blackwood are committed to diversity and inclusion and as an accredited Disability Confident Employer, we will interview all disabled candidates who meet the minimum requirements for the post.
PLEASE NOTE: THIS ROLE IS NOT ELIGIBLE FOR SPONSORSHIP
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